Bank of America

By far the worse Bank of America! They only have on teller on a busy Friday middle of the day… Waited I. Line for about 20 minutes until I was helped. Never coming here again. In fact they made me want to switch banks. Worse service ever.

Worst location ever!!! Service so bad! It seems that people doing things first time. Takes too long to process simple things.

I don’t even bank at Bank of America but I decided to go in and get change from the teller. Let’s be clear, I use to bank here. So I wait in line, and then it’s my turn to get my change the teller to the right of me discusses personal information where I can totally hear the conversation. Why when I want to know that the lady next to me has a -$ 500 in her bank accounts and we she made a deposit it brought her bank to $ 20. How freaking embarrassing and to top that those ladies keep calling them dear and also me dear. Don’t get me wrong the tellers are very nice but for crying out loud I have a name and so does the lady next to me the banks with you. To make a long story short the lady said you don’t have to repeat my balance.

If I could give this branch negative stars I would — My wallet was stolen after making a police report I went to Chase and Wells both of which are in the same parking lot — Walked in a shut off all cards and new cards were issued immediately — while I was closing the cards one of them was being used fraudulently about 15 miles away — the tellers were more than happy to help and told me that I had nothing to worry about — then i walked over to Bank of America — needless to say tellers and manager in the branch that evening were absolutely pathetic — they should all go over to the other banks in the area and find out what customer service means — the manager Farrah something is such a bitch — basically after explaining to them what happened instead of closing my cards they wrote down a phone number and told me to do it — worthless pieces of crap — this branch used to be one of the best, but now it has below downhill with substandard service and customer relations — Seta and Veena are the only good tellers at this branch — Stay away from this branch if you can — if you want amazing service walk over to Chase and ask for Klaudia, Elizabeth, or Eric — you will not be dissapointed!

I made an appointment to talk to an officer about some fraud issues on my account and when I showed up for my appointment there was no way for me to check in so I had to stand in line anyway and then when I got to the front of the line the two people working appointments said they were both busy and it would be another 45 minutes to be seen. What’s the point of making an appointment then? One point because there were nice about it and no attitude.

So, the review below was purely based on marko’s look… nice…
This branch, unfortunately, has some the most unpleasant tellers I have ever seen. The branch is very convenient location for me, so I have been using it. But the service sucks. There were some very nice tellers, but it seems all the polite ones and happy ones leave. Even a manager acts like she is doing customers a favor by helping them.
I am not asking these people to be my friends, but at least be polite to me, especially when I bring business to them. Seems like when they need to spend more then 10 minutes with someone, the line of other customers backs up… well, not really my issue, I am just a customer like anyone else. I waited in line lime everyone else and I expect to get service like all other customers.
If you have a choice, go to Wells Fargo next door. They are way nicer!

Super nice and easy to work with… worked with Marko, he was great to work with… and it helps he’s cute too ;P haha