Get In Shape For Women

Ignore any review before Spring 2015. This GISFW is under new management since then and the new owner/​manager and trainer are wonderful: knowledgeable, hardworking, committed and caring. They get to know each client very well and adjust their workouts accordingly to each person’s needs and goals. I was a client at another very high performing GISFW before moving to this area and this studio is as good or better. Not cheap and you have to make a long term commitment but for me it’s perfect and the next best thing to 1:1 personal training.

I recommend GISFW for anyone who needs guidance and an extra push with their workout goals. I have always considered myself a «healthy» individual. I love to be active and eat clean however I was missing some important nutritional and strength conditioning elements in my routines. Katie and John have become my leaders and teachers in a new lifestyle and their support and genuine interest in me as a person has helped me to reach my fitness goals. THANK YOU! You are a member here not a number and all members are important.
Katie and John will know your name and ask questions about how you really are– cause they care.
this place… I could write forever on the benefits of GISFW.

The workouts themselves are fine, the trainers are nice, and the appointment system is effective in getting couch potatoes off the couch. The problem I had here is with their manipulative and dishonest pricing. When I joined, I asked if there were ever any discounts or promotions that could bring down the fairly high cost per workout, and I was told in no uncertain terms that there were not. So I paid. Over the next weeks and months, I realized that there are actually a LOT of discounts and promotions available to existing members and their friends, and that I was paying quite a bit more per workout than people who signed up through these avenues. So I felt I had been misled.
When I brought the issue up with staff and management, the management was completely uninterested in making things right. Not only did they refuse to refund any portion of what I paid for my subscription (fair enough), but they also refused to refund a separate gift I had received from a friend, which was outside any specific package and which they had previously suggested would be refundable.
Then the gym switched from a paper booking system to an online system – a good idea – but even after repeated requests via email, phone, and in person, they did not give me access to make appointments online. So they insisted that I should use the remainder of my credit instead of getting a refund, but then effectively made it impossible for me to do so.
The icing on the cake is that they still send me promotional emails, asking for more money.

These women are the REAL deal! I walked in thinking it would be a touchy feely place for women who don’t want to work hard but everyone I met has met amazing goals and is incredibly hard working.
The staff is incredibly accommodating, supportive, kind, but also willing to kick your ass which is just what I needed. They tailor to your schedule and I text them on weekends with random questions about food choices and they are always a big help!
The customer service is above and beyond and now going to the gym is the highlight of my day. Definitely recommend the program. The initial price is steep but they’re willing to work out payment plans. Worth every penny.

As a gym I was very disappointed with the service provided. It’s a steep price and you have to set up appointments ahead of time. This may be motivating for some people but more often than not I need to squeeze gym time into my schedule and don’t want to have to plan all my sessions in advance. And they are closed Sundays. Lame enough.
Here’s what made me mad enough to actually write a review. I signed up for a trial membership last year, decided it wasn’t for me, and left. Easy as that, no hard feelings just wanted something that fit my schedule and budget better. One year later I start getting charges from the gym again claiming that since they didn’t have anything in writing saying I left that the charges are legitimate and they won’t refund ($ 483) these payments. I was under the impression that by speaking with the manager who assured my I was all set when I left and then not being billed for a year that my membership was properly cancelled but now I am out almost $ 500.
It was a waste of money to work out there and an ever bigger waste when I wasn’t!

I like to start with the positive. In my monthlong trial membership at Get in Shape for Women, I worked with two trainers, and both seemed knowledgeable, professional, and organized. I particularly enjoyed working with Adam, who was very personable and professional.
That’s where the positive ends. My main impression of this «gym,» if you can call it that, is «Yuck.» I experienced very poor customer service from the center’s management, who treated me as a second-​class citizen, most likely because I had used a Living Social voucher for my trial month. It took two weeks (half my trial) before I was given any sort of orientation to their program, and not because of lack of effort on my part. For a place whose entire philosophy is based on its clients’ individual goals, they did a poor job of identifying or responding to mine. I must also mention that I don’t think the facility was cleaned/​dusted even once in the month I went there; I kept seeing the same dust in the waiting area and the bathroom. Plus, several of the furnishings still had sticker tags from the store where they had been bought! How tacky and shoddy.
This place is a workout factory. You step onto the assembly line and come out at the other end. If you follow everything they tell you, sure, you’ll lose weight, and sure, you’ll get stronger. But I was wholly unimpressed with the way this center was run. It was soulless and devoid, at least in my case, of the kind of customer service that sells memberships. Frankly, it was a little bit nasty – and definitely overpriced.
Go to Healthworks instead. You’ll get more out of one session with a personal trainer there than you will out of Get in Shape for Women.