North Cambridge Laundromat & Dry Cleaning

Love this coin operated family run laundromat and they are also great for dry cleaning. I took a huge blanket there and they made sure that it didn’t shrink. It was much better than I expected.

These guys are the best! For wash and fold, they use eco friendly laundry detergent and they keep track of preferences on your account (e.g. fragrance free). I recently accidentally left my earrings in a pocket in my laundry — they returned them to me with the laundry. Really nice people also.

Having moved back to Cambridge from New York City, we are very busy professionals who live in an apartment with no laundry. When we finally found a business who did ‘pay by the pound’, we were thrilled to not have to take the time to sit in the laundromat. We have used this business loyally for nearly two years and for most of that time were satisfied.
But… then it started going down in quality. Lost articles of clothing become the norm. I would add up my total loss in the last 5 months to over $ 100 dollars in lost articles. Worst, they have lost old vintage t-​shirts that are out of print and have more meaning than $ value. When I brought this up to them, they dismissed my claims saying I had lost it and that they do NOT give credit unless its a dry-​clean item. Which would be fine if I did my own laundry there, but this business charges a HIGH premium to do laundry service, nearly $ 2 per pound. For that kind of money, you’d expect some accountability.
If you do not have laundry in your building or apartment, I would recommend using one of the new app services, do NOT take your clothes here. It will likely be the last time you will see some of your clothes.

It’s okay. Too expensive to use the machines, and they don’t leave the doors on the washers open long enough to dry, so they all smell like mildew.

Great quality and setup – the drying machines are superb – only problem is it’s pricey ($ 3.50 per load).

Horrible service and very bad quality.
I tried all the services there. First, I used to go there and wash my laundry myself. Sometimes, I will have to use 2 cycles or add extra detergent in order to get the best results. After while, I got tied up and couldn’t go and spend the same amount of time to do the laundry myself. They offered to do it for me and they said we guarantee that the laundry will be excellent. I tried them several times. Every time I get the laundry and go over it, I still see some of the spots there. I told them and they said they will do it better next time. Last time, I got it the laundry, I was very mad and I asked them to do it again because it is absolutely disgusting quality. They took it and brought it as is. I’m not sure what is there problem. They don’t add enough detergent or they simple don’t care!
I won’t use their services again. If I want to do my laundry, I guess I will have to do it myself.
stay away from this place!

Quick, prompt service with excellent prices. They do a good job with the cleaning and, unlike other places, do not put a staple through your clothes (only on the tag or onto the paper slip). They also take care of shoes.

Great job EVERY time. My favorite coat was stained? Cleaned no problem? Need a quilt washed? No problem! Amazing.

Incredible alterations and dry cleaning! Very reasonable prices for great attention to detail. I started going here 3 years ago after reading all of the positive reviews online. I recently moved from Cambridge to East Boston and still find myself driving back here for the excellent service and warm friendly owners. I can’t imagine a better cleaner and there is no one else that I trust with my Rick Owens, Lanvin, Balenciaga and Yohji. Can’t recommend enough!

I have been here a few times and every time the customer service is superb. One staff person advised me how to hand wash a delicate item that was likely to be damaged by dry cleaning. Another staff literally ran out the door after me to follow up on a service I had inquired about as soon as she got the answer. And the sewing and alterations are careful, detail-​oriented, very reliable work.

love this place. great neighborhood dry cleaners.

I’ve been coming here for at least a year now. The machines are still coin operated. I’ve been to other laundromats that uses cards but I can’t stand those hectic environments where families don’t watch their children. Usually there are always enough dryers for me to use, employees are very friendly and Cambridge House of Pizza is next door!
There is Free Wifi for Customers. You just have to ask at the Front Desk.

Pros:
I can walk there from my apartment.
They gladly help you out and give you more quarters when the machines eat your money.
All the machines are front loaders.
They are super nice.
The prices are pretty standard.
Cons:
The machines often eat money.
It’s some times tight on space because they do so much drop off laundry.

Update!
Apparently with the management change, they now accept AmEx! Huzzah! Additional Star!
In review, this place is pretty good prices for the area, i’ve never had my things lost (though every once in a while they will come back with a black mark on them here or there. sigh), and almost all of the people there are friendly. I use them to wash/​iron my dress shirts and dry clean my dress pants. Never used them for wash/​fold laundry, so I can’t speak to that.
Try it out!

I used to love this place when Monica and Mustafa owned it. Since the new people took over prices have gone up and there are new charges — they now charge $ 5 each for bathmats and $ 10 for blankets. Granted, they did call me when they realized that these items were in my laundry bag, but still — these prices are posted nowhere.
It’s just not the same.

Just to let everyone know, this place is now under new ownership.
NEW OWNERSHIP, I say!
Meh.

It is a commercial laundry now that is really almost snarlingly hostile to retail trade. They have youngsters stuffing all the washers and driers to capacity with commercial clients’ stuff and if you can get near a machine, well, that’s nice, if not, I know what? You say who? What? I call! Call! No understand! You come back! Thank you? OK?
You will spend most of your time in the place climbing over and around people scrubbing towels and hospital scrubs and take-​in laundry from retail customers. If you attempt to leave off anything it will take whoever you have the sorry chance to encounter 10 – 15 minutes to fill out the ticket unless it is the owners who may or may not be there.

I have been going here for years for their wash & fold laundry and dry cleaning. Under the previous owners, I had nothing but great experiences. However, recently underwent a change in ownership and things have changed for the worse.
Was recently overcharged for my laundry — when I called to ask why I was charged more than the original amount that was printed on the ticket when the laundry was dropped off & weighed, I was told that «we re-​weighed it» and increased the price without telling me.
The overall vibe under the new owners is much less customer-​focused and friendly. I’ll be looking for someplace else to take my business.

I came here to drop off some dry cleaning and heard about the wash/​fold service. For $ 1/​lb they will wash, fold, and deliver your laundry.
these people are SUPER nice and helpful. And the location is very convenient for me.
I haven’t used the delivery service as this place is on my way home, but sometimes I wish I had because the parking lot is super small and difficult to get in and out of on a one-​way street.
As for the service, my clothes come back fresh and folded as promised but they are always folded poorly, leaving wrinkles everywhere.
Overall, I like this place and continue to use it for its convenience and friendly staff. But, I may start looking elsewhere because the wrinkled clothes is really getting to me.

I was so so excited to come here after reading all of these raving reviews of this place, their hung sign outside saying they were voted best in boston, the fact that they are literally blocks from our house…
These all boded so well for North Cambridge Laundromat & Dry Cleaning…
But really, it is just the same as any other dry cleaners… They had good turn around time, and they were some of the nicest dry cleaner owners I’ve ever met! Husband and wife, and they even offered me the wireless code in case I could use their wireless at a café nearby since I told them I was a student! So thoughtful of them! And yes, that does mean that this laundromat has free wifi, which is amazing for anyone that needs to go use their machines!
It is kind of a cramped set up, and we told them that there was a spot or two on shirt, and they said no problem, but upon picking up our clothes they didn’t mention to us that they weren’t able to get it out… usually dry cleaners do that…
And it is $ 1.70 a shirt for men’s shirts here which seems a little steep for a place that claims they are the cheapest in the area. And if you are lucky enough to be a woman then you are also lucky enough to be $ 3.95 PER SHIRT (which no matter what the material is, is considered a blouse only because it can’t fit on the mannequin they use for the men’s shirts so they have to be done by hand!!) Honestly there are more women than men in this world, it is not that hard to make or buy a new mannequin for women’s clothes, because it is an outrage and I feel almost discrimination that I have to pay more than DOUBLE THE PRICE of a men’s shirt because it is done by hand! I will be washing my own shirts for now on, with my own hands for that price…
Although, my shirts did look pretty darn good and pressed, but still not worth the price in my book… and my boyfriend’s shirt was still stained… and not a word or mention of it… but other than that, they did do a good job on everything, I just can’t get over the cost!