Right Stuff Health Club

I truly enjoy this gym, fairly a new member. I would hope that since this gym is in a fairly nice community, it would offer more to its community members. The inside could benefit from upkeep; peak hour maintenance– it’s absolutely a shame that I walk into a gym that represents itself in a loitered and unkept appearance. I go out of my way to clean the machines I use after each use, BUT can’t say the same about others. Are there even any maintenance staff on payroll? I mean lint and dust on the bottoms of the machines, REALLY? Can we have a conversation about space? I mean let alone the individuals who sign up for the classes but with an over abundance enrollees, is it that impossible to expand the space? I absolutely agree with the previous Unilocal review about having wait time as part of your work out routine, x infinity! Parking is horrible, no matter what time of day. Oh and don’t get me started on other businesses and their — ONLY parking. Maintenance and upkeep! I get members pay a deal of a price, but I for one would not mind a membership fee increase to see this gym increase in space and to hire a crew for maintenance upkeep. Plans to look for membership elsewhere, more than willing to pay for maintenance, internal space and sufficient parking.

I do not recommend this club at all. Their billing department is very rude. I am a longtime member (20 years). I haven’t used this gym in the last 2 years and was only using it periodically before that. Whereas I do understand that I am paying for the membership, not the use, I do not understand how a company feels that they can charge an extra month, after charging me a fee because my card didn’t go through (I received a new card number, but since I wasn’t going to the gym, I forgot I had a recurring charge with them). They stated that they could not give me a refund, but would credit the next month’s fee. When I explained there wasn’t going to be a next month, they said they were still charging me because it had to be in writing. 20 YEARS of paying and they feel they are owed an extra month. I DON’T THINK SO!!!

Since when did this place start catering to the new year resolutioners instead of the people that have been members for years. I got talked to for lifting weights here today, sorry I upset the members that are only going to be here for the next two weeks.
Get a lifting platform.

I’ve been a part of this gym for a couple of years now.
Cons:
–I’m a late goer, it closes at 11:00 so I go at 10:00. Some night staff respects closing time and starts closing down 5 min before, but some night staff shut the lights 15 min before– that I don’t like.
— at night there are NEVER paper towels in the women’s bathroom.
— there’s always one staff member out of every few they hire who you wonder how they don’t get fired and how they were hired in the first place.
Pros:
–way cheaper than most gyms
–was recently renovated
— as a night goer and also one who likes to do some exercises that involve dumbbells, steps, and yoga mats, late night is the perfect time to go because the room where they hold classes during the day is empty and open to whoever wants to work out in there.
— some of the staff, besides the ones who should be fired, are really nice.

I called this place several times to get a membership and never heard back. Poor customer service…

Good gym and friendly people. Beware however, their billing process is a scam which I will report to the Better Business Bureau. I canceled my account two months ago and had my wife under my account. Then I got a bill a month and a half later that said I still owed membership fees for my wife. And they charged me late fees under the account because of this. Again, I canceled my membership two months ago in person and my wife was under my account and thus her membership should have cancelled as well since she was under my name/​account. Nobody ever informed me, advised me of this in person or via any other means. This type of swindling is unacceptable in my opinion and I will never go back to this gym based on the premise alone.

Definitely a good gym. I bought a 10 pack of training to work out with a few of the trainers and strongly recommend trying sessions with Tyler, Ray, Matt, and Lauren.

Small, stinky, and always jam packed. Yes it’s dirt cheap but you have to wait in line for any sort of cardio equipment and are bumping elbows while lifting weights. After months of going to another gym, I finally went to cancel my membership and the guys there said *exact words* «Hey Guys look, she’s quitting, guess she has no dedication.» (followed by laughter). Total A-​holes! That’s not how you speak to a customer. So rude. Even though I quit before the next billing cycle, I still was locked into paying for the next month which is especially annoying after that experience.

Right Stuff Health Club in Campbell, CA, truly deserves only one star in rating. It is a small gym that is often packed and crowded. If you like to incorporate waiting into your workouts then join this gym for sure!
Though be warned! Whoever operates the financial department of this gym is either very crooked or very inept. I canceled my membership months ago, yet I still see small charges sneaking into my credit card account here and there!
Shaking my head in utter disappointment at you, Right Stuff Club. I wish there are severe penalties for businesses like you who can not/​do not handle customers’ accounts properly and correctly.
Because I always try to be fair, I will say that Right Stuff’s fitness staff is pleasant to deal with (at the very least). The one star I give them shall be for that.
Nonetheless, their cons outweigh their pros! Right Stuff Health Club in Campbell, CA is a MUST-​AVOID place over all!

This gym is great! I think the staff is nice and friendly and the location and equipment is central to my needs!

This review is just to let you have idea of members’ behaviors in/​after dance class (Zumba Wednesday and Saturday, Ujam), instructor, facility (shower room)
– Dance Group Lesson,
In total, not good atmosphere in class at Wed/​Sat Zumba, Fri/​Ujam.
1. Everyday has Zumba or Ujam class except Monday.
2. Wednesday 6:40pm and Saturday 9:30am Zumba (Gold), members should get number in front desk and by number order to get in classroom to stand on your spot. There are quite a few members early get in classroom, then put water bottle, key, on floor, the places other than they’re already standing, to reserve spaces for their coming late friends.
3. Ujam Friday 9:15am, Some members, were just doing gentle movement, even without physical limit. Those members who were unwilling to catch up instructor, but very like to comment with Sour-​Lemon Attitude to others. One of lady even rudely complained other invaded her space.
Common! Lady, Yourself are exactly the problem maker. You did not move backward, as instructor and front member were already moving backward.
4. Zumba instructor (in Wed + Sat. class), She likes to SPEECH before class, those speech were nothing related to Zumba.
She usually adapt easy choreography, and just add 2 new songs from the time I joined (Dec 2014) till now ⁰⁷⁄₁₅).
— Shower room
Members used water bottle to reserve shower room, come back 1 hour dance class, claimed that’s their showeroom. At times, there were women shouting outside shower curtain with India accent by saying «Everybody 5 minutes shower only, that is the rule.» But when she got in showering, fifteen minutes gone, she’s still keep showering.

I just recently signed up for this on a promotion for discounted membership and have been loving it so far! Michael helped us out to sign up, and he was great! Super friendly and helped us learn about all the features we could take advantage of.
The atmosphere at this gym is great — very low key, friendly people who are looking to get a good workout. The people there and the atmosphere have helped encourage me to get there and work out, and I am really enjoying my membership!

Friendly staff, clean (and new) equipment，and affordable membership plans. What more could you ask for? Perfect for college students looking for a gym to build their thick and tight bodies. This is where I started my journey to aesthetic greatness. If you’ve always desired to be great, come to RS. We’re all gonna make it.

This is from the perspective of a person who has been going here for around 4 – 5 years.
So a few month ago I canceled my Wells Fargo’s checking account because they have really bad service and moved everything to my Chase account. The membership monthly payment is on this Wells Fargo account. After I canceled the account I made a business trip to China then Taiwan then Korea. When I got back I have completely forgotten that my membership account wasn’t paid and they sent me 2 late fee mails charging me 73 $. That’s fine and all because it was my fault that I have forgotten.
Here is where the problem began. Due to work I have recently moved to Fremont and I was planning on cancelling my membership anyways. I really didn’t want to drive all the way to Campbell so I called the custom service and asked if there was any possibility for them to waive the late fee because I assumed they would just freeze my membership instead of act like a bunch of hyenas and keep charging me. The customer service helped me with nothing and told me that even though they can see that I haven’t been there for 3 – 4 month they charge by monthly basis so they don’t care whether or not I was there. So I asked if there was a possibility to waive the late fees at least and she told me I had to drive myself to Campbell and talk to the manager. At this point I thought: «Fine whatever, I’ll just drive there after work and talk to the manager, can’t be that hard.»
Drive there after work, get there at like 6:30PM. Went up to the front desk and talked to a Indian guy (Not pointing this out because I am being racist, I just want everyone to know exactly who this guy is.). He was happy to see me at first until I told him I was trying to talk to his manager about late fees and seeing if I can waive it. He immediately wiped the smile off his face and said he isn’t here right now. I asked him when he will be here and he said only in the afternoon. Then I asked when in the afternoon and he said he doesn’t know. At this point I’m not happy with his attitude so I asked if there was anyone I can talk to and he said he doesn’t know. Then I asked if his manager will be here on the weekends and the reply is still «I don’t know.» Ok, so I left and I was pretty pissed because he wasted my time. I call customer service again next day and told her this and that I cannot find the manager at all and she said she can’t help me with anything. What is the point of these phone numbers they give you if they don’t know how to do anything?
I went there one last time 3 days ago and the manager still isn’t there. I wasn’t planning on cancelling the membership but when I went there I paid the FULL 73 $ and cancelled my membership. The guy who helped me was this tall white guy. He too was very rude and immediately didn’t want to help me once I told him I was cancelling my membership.
So here is a little bit to consider if you ever sign up with this gym and try to cancel your membership.

I have been a member here for a few years. I was previously with 24hr on Camden which was much farther away and seemed the cops were there every time I came because of fights always breaking out on the basketball court.
Folks at the Right Stuff are a lot more mellow. There are the occasional kids texting while sitting on machines for 20 min’s and not working out and every now and then the growling roid ragers dropping 800 lbs on the floor, but those are few and far between. I like that I can walk/​run here (especially since there is limited parking). Instead of writing more blocks of text I’ll do a pro’s and con’s (since I know the owners read these).
Pro’s:
* Friendly Staff
* Decent Equipment. Nothing is super old.
* Not full of DB’s. Most people are pretty cool.
* Close by and has a neighborhood feel.
* A good mix of machines
Con’s (or more appropriately suggestions)
* Cramped. Can get pretty packed especially after new years, right before summer. The old D&J Hobby is empty… hint hint… and much better parking too!
* Wish there was a better mix of exercises to do. Bummed their heavy bag broke because that broke up the treadmill to weight routine I was in.
* This is not a Right stuff specific complaint, but… re-​rack your damn weights! And if you just came from KFC, wash your hands or at least wipe down the dumb bells, c’mon man!
* The solid gold dancers in the class room are extremely annoying. Does that nonsense belong in a gym?
* Wish you guys could get more machines/​stations that are used a lot. I once asked a manager (years ago) if they could get another weighted crunch machine and his response was «you gonna pay for it»…rude.
Overall a really nice place to work out.usually.

The Right Rtuff is a great gym with up to date equipment and all the facilities that the larger gym conglomerates have. But what makes it stand apart from the megagyms is the local, neighborhood, family oriented feel. The staff is friendly and helpful, the facilities are immaculate and the rates are very reasonable.
Signed,
Happy Gymgoer

I’ve been to a few clubs over the years and the RightStuff has to be the best gym I’ve been a member of.
The customer service from the management level to the training staff is top quality and the gym has all the workout equipment I need. In addition, they do an amazing job keeping the gym clean and all the members are really nice/​polite In the past year or so, they installed a ton of new TV’s throughout the gym which gives the gym a very modern feel/​look.
With the affordable membership rate and quality of the gym, I will continue to be a member here and recommend it to anyone looking for a new gym!

I’ve been a Right Stuff member for about 9 months and its been a positive experience.
— They almost always have treadmills and ellipticals available. (Only Monday’s after 5pm does it get a little too busy)
— They have plenty of TVs around to keep you entertained while working out… and are happy to change the channel every time you ask.
— The machines are plentiful and you generally don’t need to wait for any of them.
— The staff is also very friendly. Greeting you warmly each time you enter and helpful with anything.
Right Stuff is a great gym and the price is definitely fair.

I’m just a simple college student, only needing the very basics. The staff is really friendly and helpful. I can usually do everything I need in terms of my work out without having to wait too long. I just switch up the order I do things sometimes when it’s really busy. It’s not too impacted unless you come at lunch time or dinner time. I think 11am-​1pm is pretty busy because young people wake up late and go to the gym or people like to squeeze in gym time during their lunch breaks. A lot of older adults like to come in the morning as well, so I think you’re more likely to be able to use the heavy lifting stuff during that time. **** Long review short: I am not a princess. I just want to lift hard, get in a circuit, do some circuits, etc. I love the affordability, I’m satisfied with the equipment, and I enjoy the staff; I just wish they had MORE locations closer to the Cupertino area. ****
1. The Price is Right: they have low monthly rates, and it has the possibility of being LOWERED and never raised. You pay to lock in your rate, and if you recommend a friend who decides to get membership, your rate will decrease by $ 2.00/month. You can get premium or regular membership, premium allowing you to bring one guest. When you register you pay for your first and last months of membership, and a fee to lock in the prices. And I think there’s a $ 10.00 annual fee.
2. Location: The location is easy enough to get to. I live in Cupertino, so it’s a bit too far for my liking which is probably the biggest downfall to this gym. There are ONLY 2 locations. Campbell and off Blossom Hill in South San Jose. I really wish they opened up a location closer to me in the Cupertino area because there aren’t any AFFORDABLE gyms. There aren’t any 24 hour fitness or City Sport gyms in Cupertino either, so Right Stuff is my best option. PARKING: CAN be terrible if you come during the prime gym hours. However the parking is generally pretty good.
3. Amenities: This gym does NOT have a pool, spa, or whatever. The LOCKER ROOMS are large and have plenty of space for people to bring their duffel bags, etc. There are 5 – 6 SHOWERS in the girls locker room. Bring Your Own Lock and shower slippers! I have never locked my locker and have never had a problem. FREE WEIGHTS range from 5 – 70? lb dumbells. Could be 90. I don’t personally lift that heavy. They have SQUAT RACKS (2 assisted, 1 not assisted), LEG PRESS machines, BENCH PRESS (inclined or flat), SHOULDER PRESS, and there is space for you to do power cleans and such. They have two water fountains, but I’ve noticed they get kind of dirty. I usually prefer to refill my own water bottle there rather than lower my head close to it to drink from it. They have a lot of machines for lifting. They have TRX set up. They also have group classes (i have never gone to any). The classes get pretty filled so if you want to get in you have to go early and get a number or line up. There is a faulty mat in the weight lifting area that I’ve tripped over a few times.

STAY AWAY FROM THIS GYM. I became a member many years ago (10+). Since that time I’ve moved and sent many cancelation requests in writing. That is the only way to cancel. Today I called again. Same run around same story. «My manager isn’t in you need to submit in writing». «We can’t find you in the system» «We don’t have your bank account on file «. Funny because you’ve charged me $ 22 a month for over 10 years…
Come to find out the mis spelled my name… Finally spoke with 1 polite and helpful person DJ. I am hopeful but not holding my breath.
DJ thanks for the help and good service on the phone today. Christina in membership, customer service is not for you try something else…
SHOCKER THEY WONT REFUND A DIME. Worst service ever. The manager doesn’t even have the decency to call herself. Looks like this will get resolved in court.
STAY FAR AWAY FRIM THIS PLACE AND DO NOT GIVE THEM YOUR ACCOUNT INFO. BIGGEST SCAM EVER!!!