Sam’s Beauty Supply

The gentleman at the counter was very knowledgeable and the store is very well kept but I was sad to find out that they no longer sell Freetress. :(That’s okay. I’ll just order it from their online store.

Had my wedding shower to go to. Stopped in for a new wig right when they opened at 10am. 10:30 rolled around and magically nobody was there. I understand its a small business but its still a business. Pretty ridiculous to let your customers wait because you wanted to sleep in… Hire more employees… Crazy idea!
They do have a lot of great choices though… Just dont get there early I guess.

Best hair extensions in the bay.

I been to this place ones but it was a wonderful experience the gentleman was very helpful and he help me find some supplies for my hair according to my budget he’s not there for the money he’s there to make people happy thank you so much

Sam is amazing! He found me the PERFECT extensions for my hair color and they looked amazing on my wedding day! No one could tell the hair wasn’t mine because it matches and styled so perfectly. He was friendly, and professional and very helpful. Thank you!

I’ve been coming to Sam’s for a couple of years now and have been pretty happy, for the most part. However, I now have 3 reasons for giving a 1 star review.
1) Recently I came to get a grey wig for my grandmother, who had just gotten out of surgery. Sam pointed me in the direction of a very small selection of grey wigs and extensions and seemed genuinely happy to be assisting. A few minutes later, another lady came in to inquire about buying REMI hair, which is more expensive than the wig I would be purchasing for my grandma, and he turned away from me to immediately help her and ignored me while I continued to look for something. (left a bad taste in my mouth)
2) My next concern is the fact that he takes ATM cards whenever he wants to. If he is not in the mood to take your ATM card that day, then he won’t. I came in one day to purchase some human hair for braiding, pulled out my ATM card to pay, and he said his ATM processor is not working at the moment. When I politely said that I would just stop at another beauty supply on the way home, he took my ATM card as payment immediately! (like really?!?)
3) Whenever I change my hair style, I call Sam to check pricing. He is on the pricey side, and he WILL NOT be my first stop if I can find what I’m looking for at a better price. I called this morning to inquire about the price of a brand of human hair that I like, and now all of a sudden he doesn’t give prices over the phone. I truly believe Sam discounts products and treats customers better who spend the most money. (this could be a nice thing, but will cause other customers to not be loyal)
I love patronizing small business owners more than larger retailers, but my experience here has been less than satisfactory. I do not get a negative vibe when shopping at PARIS WIGS in Sunnyvale. The gentleman who owns this shop (also named Sam) is very nice and gives you his undivided attention when assisting you, and he even recommends different products to suit your needs. I’m not saying I will stop coming to Sam’s, but I will definitely NOT be a LOYAL CUSTOMER. Ever.

Do not go here. I went here for many years when Sam himself ran the store but I am sorry to say it has since gone downhill. The daughter that works there knows nothing about hair and the wife is horribly rude and un professional. I pay alot of money for my hair and I expect to be treated with common courtesy and respect. I myself am in the beauty industry and I would NEVER send any client here.

I love this place and I have been going here for years! Sam knows what he is talking about and always gives you the best for your budget. He is CASH ONLY!!! He also has ATM in his store. I highly recommend!

After a stop by the store today, I’m sad to say I have to update my review, for the worse. I am happy to say I was able to find something for my needs at the store, but was unfortunately less than satisfied with the customer service. I felt the vibe in the store to be uninviting and, almost felt committed to make a purchase given the small size of the store, the fact Sam could watch my every move, and almost felt as thought any and all of my questions about hair, were «interrupting» his radio. I should add that no one in the store did anything directly to make me feel uncomfortable, but that these were just my feelings and observations. That being said, I did notice a stark change in how he treated regular clients (with a welcoming voice) and the way he spoke to me and another customer (with annoyance).
Oh! Ladies, ladies, ladies:
Sam’s is currently CASH ONLY

Shop has a *decent* selection of hair for extensions, braiding, weaves, clip ons, and related hair care products — but I am wary of recommending it to people I like for their hair needs. Selection leaves a little to be desired (not as diverse as you would think) and the customer service is definitely lacking…
I used to be a regular customer of Sam’s but, like some reviewers, I have been put off by Sam’s rudeness and aforementioned lack of helpfulness. Also, he has this «cash only» policy which he adheres to – depending on the customer I think — and if you say you do not have cash, then he points you to the ATM machine he has IN HIS STORE for you to get money. I do live close to Sam’s but thankfully I have been able to find another (and yes CHEAPER) store in the vicin for inexpensive, high quality hair.

I would give them more stars for the quality of the hair they sale, but this review is just based off customer service.
I always purchase my hair from Sam because he sales the very best, but the last time I came here may have changed that forever.
I came in one morning looking for a package of 24 inch u-​tip remy hair and of course like always, Sam had what I needed. I went to pay… The total was about $ 142 or so… I hand Sam $ 160 cash and he hands me back $ 18 in $ 2 dollar bills. I hold one up and what do you know, IT’S FAKE! I could not believe he was trying to give me fake money… I asked him for normal bills instead… A 10, 5, and two 1’s. He then says «Why? Why don’t you want this money? You don’t like american money??»
Umm I have no problem with american money! I love american money!!! Just not fake american money!!!
…If you absolutely cannot find another hair store and you must come here… Then do so… But be very careful and make sure you don’t get ripped off!

Sam is really helpful and honest when it comes to picking out hair. He didn’t try and sell me on something that wasn’t for me just to get more money out of me… He gave me his honest opinion and I was really happy taking his advice, will definitely keep coming back here!

Sam has a huge variety of hair and hair products. He was helpful and seemed like he really cared to help me find what I was looking for. I’m taking a star off because he’s cash only and was out of my hair color in 18 inch. I got 16 instead which I like but would prefer a little more length. It’s also not open on Sundays.

As stylists, we get a lot of clients asking where to go to get there hair. We answer, «Sam’s Beauty Supply on Winchester»! Not only does he carry a wide variety of hair and hair supplies, but he knows hair. If you are unsure of what you should get, just ask him and he will take care of you. This is important to us because most of our clients go to him, and we want their overall experience to be spectacular. So if you are a stylist or a consumer, and you are in need of beauty supplies, Sam’s is where you should start! Thanks Sam!

LOVE THIS PLACE.
He is so helpful and really knows what he is talking about.
I wear a weave and I’m really picky about hair. I have to be able to do everything to it (cut, dye, straighten, curl) AND I DONT deal with shedding.
He showed me this hair and I’m in love. It’s thick, fine, glossy, so soft, doesn’t shed, doesn’t tangle (im a dancer so this means a lot to me), and it acts like it’s still attached to the head.
I’m soooo happy because of him!
God bless! :)

Initially, Sam was outgoing and polite when I came through the door. I had a few questions and began asking him them. At this point, nobody was in the store with me.
He appeared to get agitated quickly and I can see why some reviewers took that as being rude. As for myself, I began to get the feeling like he was going to yell at me or something. (geez, what the heck?)
I never bombard him with questions, only a few. But when I asked for help with something, he just pointed but never got up to help me. When I told him I couldn’t find it, he didn’t say or do anything.
However, I don’t really see this as being rude, I got the feeling that he just doesn’t understand how to communicate with women very well. If you know what you want at the store and you get it yourself then I think he can help you ring it up. He tried, sort of in the beginning.
I was interested in possibly spending money in his store. He asked me if I was going to buy the item, and I said maybe but that I had to try it on first– he seemed to loose interest in helping me anymore. This was unfortunate because I would have probably bought it, if the place wasn’t so cluttered with items I would have maybe found it. Or if he helped me (hello?)
I might come back for the item because he did have some decent prices but the customer service was a bit less then average… disappointing to say the least… all these reviewers gave him such good ratings.
Oh yeah, one more thing– Sam KEPT on insisting that certain items were «one size fits all» and this is absolutely NOT true. I think this is why he was agitated with me because I wasn’t going to buy it without trying it on. I have learned my lesson in the past that these types of items make claims to fit «all types» but simply do not. But he was adamant that he was right. irritating for sure.

YES YES AND YES! Come here to get your hair DID… great guy to buy your hair from and such GREAT hair!!!

Sam’s Beauty is always the go to hair stop for me. It’s conveniently located off Winchester in Campbell with lots of parking. I have been to Sam’s several times for Hair. Last night I went there for extension clips and thread to make my own extensions and again was relieved by the help and assistance I got. I was the only one in the store, and even when I am not I am always helped. He helped me match the color of my hair, helped me pick the right color thread and clips, he even showed me how to do it by opening up a package of hair already done, which I ended up buying to guide me through my own process. I have never bought hair from anywhere else so I can’t really compare quality but I am always pleased on how long it last, the shine, the real feel and look of the hair!
Prices are reasonable too… I did compare prices with Sally’s Beauty, which are pretty much equal with Sam’s.
Thank you Sam’s Beauty for always helping me and assisting me when in desperate need!!!

I’ve been to Sam’s several times over the years to buy hair depending on the hair style I’m wearing. He was recommended to me by my stylist. He’s always been helpful, either when I’m there in person or if I call on the phone. I’ve been really satisfied with the quality of products that I’ve purchased there as they’ve lasted a long time (beyond what my stylist said they originally would) and have looked beautiful. There’s a good selection of products that range all price points. Would definitely recommend him as a place to go.

I really like this place. Sam is very friendly and helpful every time I’m there. When I send my clients there, I am confident he will be able to assist them with all their needs with the upmost professionalism. The place is a little on the small side, but he has a good variety of all the most popular hair brands. It is also very organized and easy to find what you need even without assistance. He will even special order something for you if he doesnt have it in stock. The prices are also the most reasonable in the south bay compared to all the other beauty supplies in the area. Believe me, I’ve looked around!