Sports Fever

What a great place, very helpful and helped me find the item I needed at another one of their locations. Friendly and a great selection, and I didn’t find them to be more expensive than other places I’ve seen. Also they have a fairly standard return policy so I don’t know what all these reviews are complaining about, I returned a Giants shirt here last month with no problems. I went in to buy a Warriors champs shirt last week and they told me all sales are final on champions merchandise before I bought it, so it’s not like they try to fool you. Great place and the only place i buy sports stuff from.

If you buy it their it is yours to keep. So do not buy a gift for someone unless your sure it will fit. APaying high prices are worth every bit if you can wear it I’m a 3 Xl in items made over seas and two Xl with USA products. Tommy Bahama shirts always fit Xxl. I guess the guy at the chase ATM got me going before I went into sports Fever saying I was a big boy. I said you should of saw me 40 years ago now I’m 60 and Sports Fever should tell you about the return policy that they have it on your recept. That you only look at when you get home. Don’t go unless you have too. Now I feel better. Thank you Unilocal!!!

scheisters. I went here during the playoffs. They don’t put price tags on there items so they can easily raise the $$$. They automatically up quote the price. Don’t go here, just shop online and get the better deal.

The guys working here are super nice and really helpful! There’s one guy in particular, wish I asked his name, who has helped me try to find everything from Patriots socks to 2XL Sharks shirts. He’s really friendly and looked all over for me.
Only thing I wish is the hangers had sizes on them. The Sharks gear is so tight it’s hard to sort through. The service makes up for it though.
Thanks guys!

Just could of been nice about exchanging a tee shirt, but no it didn’t happen. I bought two tee shirts the next day after we won WS, I went back the next day with receipt and folded tee shirt. I asked to exchange for a new shirt, because I had two of the same. he didn’t bother looking at receipt he just said no! He didn’t horror his return policy 15 day to exchange tee shirt. not happy with owner! go Giants!

Not the happiest about my overall experience with sports fever. Probably wouldn’t even bother with a review for them, however, I feel disappointed in the customer service I received. I gave 2 stars because they had the shirt I needed to purchase in stock after I tried other stores who didn’t.
My frustration lies with how they handled my water bottle I had left there on the counter at checkout. I phoned in to ask for them to please hold it within five minutes of leaving the store. This is not a cheap bottle and I wanted to return for it. This being said, I gave my number to call me if I took too long to pick it back up. I live far enough away from the store so I knew I’d not be returning right away for the bottle. I was worried they would get rid of it so I told the employee to call before which they didn’t. I go to get it and oh it’s no longer here but that’s it no exact reason as to why it isn’t or why no one gave me a phone call. I was told I would receive 20% off future purchase though! This means I have to spend more money along with the costs to purchase of a new water bottle because they don’t care about me the customer, truly.
Word of advice: Don’t leave any personal belongings in this store!

The customer service here is pathetic. They are great when you buy the product be BEWARE the exchange or return. I bought a jersey for my sister, when she tried it on at the restaurant it was too big. She took it right off and gave it back to me. When I went to EXCHANGE it for a smaller size they said it was too dirty they knew it was warn and it looked to dingy to take back. I argued if there were any marks it was from being in the store and ppl touching it, they would not even allow an exchange. It was terrible I was so frustrated. That’s $ 110 down the drain. These guys are arrogant crooks and I hope ppl realize that and they go out of business they deserve it.

Return/​exchange policy below expectations.
I was given a Curry jersey as a gift from a family member. It was purchased at the Pruneyard store and I went to the Valley Fair store to exchange it because the jersey was defective (stitching was coming off). I was told by Valley Fair that I could exchange it there but could not return it. Since they did not have the same jersey (I wanted the same item), I was told I could return it w/​my gift receipt at the Pruneyard store.
When I tried returning it at Pruneyard, I was told I needed the original credit card. After explaining it was a gift and that because the item that was purchased was defective, I asked for an exception but was denied. I was told I could call management during the week if I wanted to complain. I was told I could not get a cash credit because of fraud concerns and people still putting in a credit card claim against them later on.
I was even willing to exchange for a lesser item and get a refund of the difference (approximately $ 50.00). I was again denied and was told I could get store credit.
I decided at this point to explain I would have my family member come to the store and request a full refund and I would take my business elsewhere.
The jersey cost $ 100 and the net cash difference would have been $ 50. They have now lost the entire business and future business from me and my family members in the future. Seems like a steep price to pay over $ 50.

Great little sports gear shop. swooped up some new warriors gear for a game I was attending. The only problem, the store was so small. I have to really search he racks for everything and it was hard to move in between the racks since their was so much merchandise everywhere. Besides that detail, the employees were friendly and helpful despite the other reviews discussing their customer service, and they allowed my boyfriend to use his leftover store credit without any hesitation. I’ll be coming back very soon!

This is my go to place whenever I need to get some sports-​related attire. The guys who work here are really friendly and always helpful. They have been around for as long as I can remember and have a really great selection, especially for bay area teams (well I guess that would be pretty obvious). Lots of sharks, giants, and 49ers gear… and that’s pretty much all that matters. And the best part is they have everything– tshirts, tanks, sweatshirts, pillow pets, shorts, watches, the whole nine yards. And they have tons of accessories items which are just really fun to look through.

Rude employees, overpriced hats and a terrible vibe inside this store. These guys are the veritable trifecta of bad business acumen. No wonder they get slammed on Unilocal.AVOID AT ALL COSTS!

The employees here are always helpful and kind. This place is also organized and well stocked with bay area sports gear. They offer to check other locations if they don’t have your size.

Here’s why you come here: You need some piece of sports apparel NOW! They have a big selection overflowing from every shelf and they probably have what you need right then and there.
Here’s why you don’t: You know exactly what you want and you can wait a few days to have the exact same item shipped to your house from an online retailer for about 2/​3rds the cost.
Sounds like the tale of every retail store nowadays but Sports Fever is the perfect example of why physical storefronts are being abandoned for shiny new online platforms.
The moment you walk in you are overwhelmed with their stock. You can tell that their price-​point is obviously driven up by the fact that they carry out-​of-​state teams regalia that collects dust year after year only getting flipped every other holiday season by a grandma who isn’t sure what a Kobe Bryant is but knows her grandson likes the color-​scheme of purple and gold.
The staff here are generally knowledgable about their inventory which is a great plus, but they’re a little too used-​car-​salesman-​like for me. Whenever there’s a question from a customer about an item’s availability they assure them that Sports Fever is the only place you’ll find it and if you happen to find it outside of their glass doors, it’s very rare and unlikely. This sales tactic doesn’t work so well on customers who know about the internet.
They do have a cool collection of art, accessories and miscellaneous items of Bay Area sports teams that may even be unique to the Sports Fever brand but all-​in-​all it’s the same stuff you can find at another retailer or online.
Now for a personal experience:
Yay! The Sharks are in the playoffs! So off to go buy my girlfriend and I some of those sweet black home jerseys. Unfortunately, I had bought the wrong size for myself and had found the jerseys for 2/​3rds the price at another store (which they WILL NOT price match, so don’t even ask) so I brought them back for a return. As I bring the bag in the store, I’m immediately greeted by the judging eyes of the staff as they glare at my Sports Fever bag. The manager assists me with my return and hardly asks me any questions as he takes the jerseys to a back table and inspects them for 10 awkward minutes; literally turning the jerseys inside-​out and going over every crease of the teal and black mesh. When he returns to the counter he states, «there sure are a lot of creases on ‘em.» I then explain to him the science of an article of clothing sitting in a plastic bag in the hot sun over a weekend which sends him back to inspecting the items in question.
Once my return was finally accepted, another employee was asked to complete my return and again, hardly any words were exchanged. They didn’t even push me to exchange them as I was nearly chomping at the bits to tell them that if they price-​matched I wouldn’t be returning these jerseys at all; rather exchanging them, thus, still giving the store money out of my own pocket. However, even after I had the receipt in-​hand, the manager couldn’t help blurt out, «and there’s stuff on these jerseys too,» as he reached for a piece of tape to remove the invisible «stuff» from one of them.
When it was all said and done. I was very disappointed with my experience here.
I’ve been a customer of this store for years and I’ve always enjoyed the fact that if I ever needed a new Niners hat or some Sharks socks for Father’s Day, I could always count on Sports Fever. I’m not sure if I’ll be back for a long, long time as their poor customer service, and Disneyland pricing structure, will be lasting impressions in my mind when weighing my options of Bay Area sporting apparel shops.

I’m a big fan of Sports Fever. This is the only place I will actually buy a jersey from. The prices are average, but I am one that likes the small mom and pop kind of places, so I come here because of that. I do not know if this is family owned, but if you want to come into a sports «clothing» store like this and talk any sports, these guys will happily oblige. They are a great and friendly crew and if they do not have something you’re looking for, they will quickly order it for you.

I called last minute looking for a Hockey Jersey from my home town [Buffalo] and they had just what I needed. Not a bad price, paid a bit more than on line but I have it for tonight’s game!
Thanks guys!

I come here so often it’s not even funny. I spoil myself by adding fitted Giants caps to my collection usually about once or twice a month. I’ve got well over 25 of them and all were purchased from Sports Fever in the Pruneyard. Best part? for a one time fee of $ 20, you save 20% on ALL headwear purchases for life. Now, I realize that some people do not have the same hobby as I do in littering my room with Giants’ memoribilia, however, since the club takes the discount off all headwear, it’s pretty easy to recoup that $ 20 fee, even if you buy one or two hats, beanies, etc. every few months.
I also really like the fact that they stock EVERYTHING. I’ve never been to a small store that has so much. Recently I bought a Sharks Thornton jersey to hop on the bandwagon. Fit and finish was awesome, and when I couldn’t find a small the guys behind the counter was happy to find me one in their inventory. I’ve also returned some hats my parents bought for me, not knowing I already had them. They returned them promptly and allowed me to exchange for different styles, even knocking off the difference on a more expensive cap ($ 1-​$ 2).
All in all, I’m extremely happy with my dealings with the Pruneridge Sports Fever location and will continue to give them my business. After all, New Era did recently come out with some new styles for the 2012 season…

Came here last week to find something for my husband’s bday. I figured I couldn’t go wrong with grabbing him something sports related!
Sports Fever has a wide selection of teams and team paraphernalia. I looked at everything for the Sharks, SF niners, SF giants, and GS warriors… PLENTY of stuff from clothing to coasters, I knew I wasn’t going to leave empty handed. The prices do seem a bit steeper than what you would see at the giants dug out or at a champs store. I’ll give it to them that they def have better quality things than what you can find at champs but for the things like shirts and jerseys I think the shark tank or the giants dug out has them for a little cheaper. I haven’t been to either in a few months so I could be wrong… take that last observation of mine with a grain of salt.
Customer service here wasn’t bad at all. I was greeted upon entering (and there were a bunch of other shoppers in the store) and asked if i needed any assistance. I found a jacket that I liked but no size for my husband so I went asked the guy behind the register if he had any extra. He was really nice, checked his store, and checked nearby stores for sizes. I didn’t feel like driving to oakridge so I just picked a different jacket… like i said i wasn’t going to leave empty handed.
A good place to browse through. Sports gear is pricey but if it’s good quality I guess you can’t really complain right? I didn’t give 4 or 5 stars since there wasn’t anything that blew my mind about this place. I should bring my husband in with me and see what he would rate it lol.

I went in recently to exchange a jersey I received as a gift recently. I didn’t have the receipt, but the tags were on there and it was brand new, NEVER WORN. We have exactly the same jersey at home, so we have absolutely no use for the one we wanted to exchange.
The manager/​owner went on the computer and came back a few minutes later and very coldly told me: ‘You’re going to have to keep this, it’s been more than 30 days since it was purchased.’
So I phoned my brother who purchased the $ 70 jersey and he gave me the date he bought it — it was 32 DAYS BEFORE — ONLY 2 DAYS LATE. The owner said the return policy was on the receipt, which of course I had never seen because IT WAS A GIFT. He was absolutely unreasonable and unwilling to budge.
The worst part of the experience was the cold and rude reception from the manager/​owner. He is not a nice person and I can’t remember a place with such rude service, EVER.
We then drove to the Valley Fair Sports Fever who exchanged the Jersey for us, with no problem.
GO ELSEWHERE sports fans!

I have bought a few hats from this place in the past with no problems, but after my experience today I’m never going back.
I called the store at about 7:15 to see if they had any SF Giants hats with the World Series logo. They said they did and that they could hold one for me if I came in today. So I jumped in my car right then and in about 30 minutes I was there. I go to to the counter to tell them I JUST CALLED about the Giants hat, and they tell me that they had to give it to someone else because one of their other stores needed it… no apology or anything. Horrible customer service, I’m taking by business elsewhere.

SO overpriced. They definitely do not have the best prices nor the best items either. The store isn’t horrible its just that everything is way overpriced unless its on sale. Like I went in there and they had a Sharks sweater (womens) and it was over $ 90, I figured it might be on sale considering summer is right around the corner and it was a pretty thick jacket but nope, it was really $ 90. You can get better discounts at the Sharks Store in the HP Pavilion which is ridiculous because you’d think that they’d be the most expensive.
If your going to buy some sports apparel I’d look somewhere else first. Like the Sharks Store @ HP, or Inline Sports in Santa Clara, or Fanzz in Oakridge.