ServiceMaster Restoration by Bailey

Coming home to a water leak is never a pleasant experience. I’ve had to go through that a lot over the years as a property manager. I’d like to think that I already had compassion and empathy for my residents whenever this would occur. Now that I’ve gone through it I definitely have an extra soft spot in my heart for what they go through.
ServiceMaster by Bailey probably wouldn’t have been my top choice for remedying this problem. ServiceMaster has a great reputation for cleaning fire damage, flood issues, and mold problems. They’re also known for being expensive. You truly do pay for the expertise (and for the employees).
Our property manager called them (this is a condo, not an apartment, so that makes a difference because we’re the ones paying) to expedite a resolution. Two techs came out after the vice-​president of something evaluated the damage wearing a very expensive suit. That’s the first sign that this isn’t going to be cheap.
Subsequent evaluations had them recommending two dehumidifiers and about ten blowers. The dehumidifiers cost $ 101/​day and the blowers $ 27/​day. They estimated that it would take about 3 days to dry everything.
I didn’t think all of that was necessary and recommended that they pull out all the wet carpet padding to speed up the drying process.
Flash forward 12 hours later. One dehumidifier was placed in the room with the wet carpet along with three blowers. Two more blowers were in the living room drying the hardwoods. What’s the result? The carpet and padding is still sopping wet and they never removed it.
They’re coming back today to evaluate and I’m sure their recommendation will be to add more equipment. What they need to do is take out the wet padding and blow air under the carpet. It will dry in just a few hours.
I hope I’ll be able to update this with a 5-​star review. Check back in a few days to see how things go.