World Famous Propane

World Famous is amazing, their customer service is personable and makes you feel like that want you as a valuable customer. They are honest about their prices and don’t promise anything they can’t deliver.

The BEST propane company there is hands down! I have been using this company for several years for my personal home and for clients and they always exceed my expectations. I am a Realtor and often have buyers/​sellers that need the services of a propane company, whether is be for a tank inspection, tank fill, repair, etc. and world famous is always prompt, knowledgeable, very reasonably priced and will do whatever it takes to get the job done-​including hunting down a specific hard to find part and saving their customer (me) hundreds of dollars.

I used this company for about 18 months or so. They had a great price. I never had any problems while I was using there service until I left that rental house and moved to an all electric house that didn’t need propane. I had just had the tank filled a couple months earlier so I had some investment in that tank. When I called to say I won’t be needing propane anymore and the new tenants would be taking over the tank they said I couldn’t get a refund on the propane that was in there and I would just have to eat it. But they were going to charge the new tenants for a full tank of propane, so they were selling the propane twice. I talked with the girl in the office and she talked to the owner (who would never get on the phone) and we went back and forth over about a dozen phone calls. Finally they said if I installed a propane tank at my all electric house and converted everything over they would give me some free propane but only if I did it in a couple months. That wasn’t really useful because we were doing a full remodel and it was going to take a while to do very everything. So long and short is, great price, medium service, but if you leave, you leave the propane you paid for behind, no refunds like there competitors. So something to think about if your only going to be some where for a year or two.

I didn’t know the first thing about propane when I contacted WFP for the first time. They have always been friendly, professional, and have answered any questions I may have. My family and I are VERY satisfied.

We bought our current home that had a propane tank and service from World Famous Propane. We couldn’t be happier with the education and service that came along with our purchase. They explained how everything worked, answer their phones promptly and deliver extremely fast. We couldn’t be happier!

Evidently there’s a lack of disclosure regarding your fees when your customers order services from you. This is my first time using propane and I feel its logical to disclose your «regulations», requirements, and fees upfront to your customers so they are well informed and prepared. Most people who have not used propane before don’t know about its safety issues nor what is involved to hook up service. Its unbelievable to everyone that was involved in this situation that you defend your actions. No one is arguing about what fees you charge. Its that you don’t disclose anything what-​so-​ever regarding requirements, safety issues with locks, or the fees you charge prior to your customers ordering your service. Its the logical and honest thing to do in any company. It would make everything very clear if you had a written description or invoice indicating all the requirements that need to be in working order prior to your installation as well as the fees you charge if those requirements are not completed. Surprising customers with your fees «after» locking the tank is wrong and immoral. Obviously, you are not aware of the conversations that take place when customers order your product or maybe you are and feel it’s okay to surprise your customers. I’m sure if this happened to you with a product you ordered that you’re not familiar with, you too would be upset like anyone would. A simple, «I’m sorry» would have made a huge difference, but frankly, I’m not surprised by your reply and defending your «procedures». This is why I don’t want any other customer to go through what I went through with World Famous Propane.
I was also unaware as I continuously stated that no one at your company disclosed fees to me other than the cost of the propane and installation. You have been misinformed as you stated I agreed to these extra charges. I suggest you get everything disclosed in writing so everyone is informed and there’s no questions regarding what is agreed to. Customers anywhere want to know about any and all fees prior to agreeing to any work. That’s not too much to ask yet you defend this procedure you have and will not agree to allow your customers such disclosures. Obviously, you wouldn’t have this issue again if you were honest with the fees upfront prior to your services. (This was another complaint/​review on Unilocal from another one of your customers.) Peterson Properties strives themselves on disclosing all fees and information upfront verbally and in writing so our clients have absolutely no questions as to our services. We treat others as we want to be treated. If you have any proof that I agreed to these extra charges, please send that to me. Unfortunately, you won’t be able to provide that as I was never informed of these charges until after you locked the tank we already paid for. No matter how you defend it, logically, your procedures need to be improved. Putting down your customer’s integrity as a reply shows your lack of care and focus to improve your company to give the best services possible to all your customers.

These guys are awesome and have great prices on not only propane but thier tanks! Great local company.

Friendly, Professional, Fast, Reasonable.
There are many ways to describe this company, these are but a few.
After YEARS of being held hostage by Amerigas, with the deceit, and
utter unprofessionalism (rude) and high prices, we finally made the switch.
World Famous got back to us immediately, came out and took a look
at the set up, and within a few days came out and put in our new propane tank.
Nice extra? A full tank with World Famous, cost us FAR LESS than only 100 gallons
from Amerigas.
Super people, great service. Thank you World Famous, we are so
appreciative!!!

Contacted World Famous Propane for emergency service on a Friday afternoon. We upgraded our AC & heat system and never had gotten around to hooking up the propane during our home remodel. Well needless to say, winter came quick! We have a newborn baby at home and needed a solution FAST. Victor and Cuko were amazing! Caring, quick, and professional! We had our new tank with propane the next day even on a Saturday! THANK YOU!!!

I use World Famous Propane and the service is always excellent. They come out on time and their Prices are far below that of their competitors. You must call them and see how incredibly reasonable their prices are! I checked out all the competition first and found none better.

I highly recommend World Famous Propane, their prices are great and they have the best customer service ever. I have complete confidence that you would be 100% satisfied with this company!