lululemon athletica

Every time I come here, the employees are always super friendly and helpful. They are very knowledgeable about their products and know which type of clothing would fit your needs. Makes shopping here fun and easy :).

I love the selection and the customer service has always been five stars! They’re always willing to help give me fashion advice-​as to what looks the best! i’m a loyal customer!

I expect to be treated like a peasant when I enter this store. The sales associates and the general store culture has that way of making you feel unworthy… but I was desperate for a pair of plain black pants that aren’t see through. When I tried a pair on in the dressing room, they fit great. But of course, they were see through. I asked the fitting room attendant if she had any thicker or different material that would be «downward dog proof». How she reacted gives this a 1 star review.
With attitude, she told me that lulus are designed for vertical activities like running and crossfit. So not yoga, not Pilates, not bar. (FYI to the marketing department of the company)
She had no other suggestions, I have no reason to return to this store.

I came in on a Monday night and it was pretty slow. I was greeted at the entrance, and Jenny was really nice asking if we needed any assistance in the pants section. She even asked me to start a room for me. The cashier that rang me up was also super nice and asked me if I needed any tips in regards to washing my shirts (this was my first time buying these shirts, so she was very helpful). Overall it was a good experience, I was a little hesitant of going because I’m not the average yoga person — size small, but no one was judgemental at all. I gave it 4 stars because they didn’t carry size 12 in many of the colors that I wish they would have had, if they did then I would have definitely spent a lot more money.

I’ve been to this location 4 times. Each time I made large purchases, but every single time I have encountered rude and unfriendly employees. Maybe they judge me in someway or another because I’m not a lulu size 2, don’t have a petite perfect yoga body and rather a curvy size 10, I have no clue. The dressing room associates are no help at all, and full of attitude. Once while ringing out the tag said $ 82 but rang up $ 88, I questioned the price and the girl explained (with attitude) that prices went up, so I said to her in a friendly tone I will pay the price that’s on the tag, she literally rolled her eyes and said «ONLY THIS ONE TIME»… Excuse me? I’m paying the price that the tag says!
For this type of store I’d expect energetic, positive, happy and encouraging employees… Not ones that judge you for whatever reason and give attitude to customers that are paying good money for their products!
Today’s visit will be my last. I’d rather avoid these unfriendly judgmental ladies and just shop at another store. I’m over lululemon. Great product, but I won’t support this store anymore.

Excellent service the people that work here are so nice and approachable! Everyone was so helpful. The pants that I got are awesome!

Many customers object to LLL price point versus other brands like Nike and Under Armour (which I switched both out for) but after purchasing a few pieces which outperformed AND looked better than the previous 2 brands… Why go backwards? It all boils down to preference. LLL fabric types, styling and discrete logo’s are the most comfortable sportswear I’ve ever used. Even after a serious training routine, I was surprised that my LLL gear didn’t get heavy with sweat. I constantly hear the SA’s are indeed snooty and judgmental if you’re not a Yogi (I’ve noticed), but it doesn’t bother me. Beyond that, I’ve never had a quality issue. I’ve returned an item and they were eager to exchange it without a hassle. To stand behind your product is essential. I’m hooked!

I absolutely love this store. The sales associates are always friendly, knowledgable, and helpful. During the holiday craziness, they managed to ease my shopping stress. I felt like they were my best girlfriends.
The store was very clean, organized, and chic looking.
Plus the quality of the clothes is amazing!

I have been this this lululemon a few times, and I have to say, this was the first time I felt satisfied without feeling overburdened. Just a month shy of Christmas, and this has been the only time I have been able to come in here and stroll around and not feel rushed to try things on and pay or felt like I was shopping in someone else’s way. The lady at the front greeting everyone was very cheery and helpful when I was looking at the pullovers. I am not a die hard lulu fan bc of how expensive it is, so shelling out 90 dollars for a shirt to run in is just not feasible, but I do love their capris and have found them to be the best things since sliced bread to run in during the cooler months. I was disappointed with the studio pant when I tried it on due to it pulling down in the butt area whenever you bend over. I am very hard on most clothes so I usually give them the twist and bend test before purchasing to ensure the will keep all the important parts covered and for such adorable comfy pants, they did not deliver and I am heartbroken. I just wish the creator for Lulus would give a little more love for those of us ladies with a little more junk in the trunk.

I got the wrong size pants (I saw it on sale and grabbed it without double checking) and even wore it to my pilates class once. I took it here with the receipt and they exchanged it for me, no questions asked. I thought that was very nice of them. I was able to exchange it in time for me to get to my pilates class on time too. In and out, quick service. I love that!

This location has a great customer service, each time I have come in to purchase or order pants I have been greater by at least two employees. They are also quite knowledgeable and have helped me narrow down clothes for going from work to working out (ABC pants are amazing).
I also had to order some ABC pants in the tall version, and instead of just having me go online to order a friendly employee actually took the time to set up my account and place the order to be picked up within a week. Thank you for always treating me so kindly and answering all of my questions.

I love my Lululemon. Since I have started going to the gym a lot more, I thought I would venture here to see what new goodies they have in store. I feel like the quality of the clothes continue to deteriorate and the prices remain the same.
I was slightly disappointed in the customer service here at this Lululemon because I remember back in the day when I would go to a LuLu store and the staff would ask me about what I like to do to stay healthy. They actually chatted it up with me and made me feel wanted. Here, the staff is aloof and basically there because it’s part of their jobs. I didn’t receive horrible service but I definitely did not receive the same service as I did a year ago.
I’d come back because I love my lululemon luon but my expectations are a lot lower now.

Horrendous customer service. So far you guys have refused to assist in correcting a mistake that you guys have made. You store ordered the wrong color and you customer service refusing to help.
How hard is it to correct a MISTAKE YOU MADE IN A DESCENT HUMAN FASHION.
You supposedly are Elevating the world from mediocrity to greatness but your actually taking customer service and making it worse.
Carlsbad Lulumeon exudes incompetence as well dose Lululemon Customer service.

Like other locations, there is excellent product and excellent service. I will continue to shop here. Great job.

I’ll be honest, I was a major Lululemon hater for so long. It just seemed pretentious and I didn’t really think it was possible that the clothes could be that great and the cost seemed steep and really just like you were paying a premium to sport the logo.
But! My husband gave me a pair of shorts and a tank for Christmas and I’ve never looked back. I am drinking the Kool-​aid and 100% okay with it! I find myself passing all my other workout gear i my drawer (and I have all kinds of brands, both high and low end) because none of it compares to the Lululemon pieces I have.
Everything fits SO well, performs amazing — stays put, wicks sweat, holds it shape. I run and I’ve wore my clothes for varying distances, up to a half marathon so far and I haven’t had any problem with chaffing or the clothes moving at all! It is really pretty amazing. My picks are the Cool Racerback Tank & The Run Times Short (4-​way Stretch). I have multiple of each and they are perfect for all my running and strength training.
THIS location:
— Convenient, in the Forum.
— Large space
— Tons of selection of items. Organized well.
— Employees are hit or miss. Some are super helpful and friendly, some are kind of snooty.
— Had one employee pull out some toys from the back to give my sons to keep them entertained while I shopped!
Have come for 9am Yoga on Saturdays many times and love that free offer they provide.

Great customer service, well built place/​organized. I recommend this store to anyone! Got a gift card had no problems walked in and walked out no hassles!

Quality clothing for a hefty price! But they are worth every penny. Somewhat snooty and judgmental if you’re not a Namaste looking Yogi dude or dudette but other than that pretty cool. Definitely expensive though. Their free hemming for life on their pants is awesome and they do a great job and quickly turn it around. Every piece of clothing I’ve purchased from lululemon is quality.

Brought a pair of shorts back today because the elastic wore out. They exchanged them without a hassle. I appreciate that they stand behind their product.

This shop is the place I go to buy all my Lulus. I have been a customer for a few years as well as most of my girlfriends.
The pants make my body look hot stuff and I LOVE the sports bra incorporated into the workout tank for Pilates.
I am not sure who actually follows the ridiculous «cleaning”– I don’t so I thrash my pants and I am not blaming Lululemon. However I do think it is comical that the only way to keep them pristine is to do the crazy routine. After all the majority of the women are Moms also working out — Or pretending to when they drop their kids off at school. But whatevs.
The reason I am giving a poor review is because of my recent experience. My mom LOVED my most latest pant acquisition and since she was probably going to steal mine I decided to treat her. She was so so excited to get a pair of fancy pants and we built our day around it.
When we arrived we were greeted promptly and the sales associates on the floor were friendly and helpful.
However the moment we got to the dressing room the mood changed. The girl working in the dressing room had Reddish hair and was a Lulu 8 – 12. She did all but roll her eyes at my mom who was trying on pants. It was very obvious to me she had no desire to deal with women who just wanted a great pair of pants. I continued to bring my mom pants to try on and every once in awhile she would give me a side glance and grudgingly ask if I needed anything. She was by far the most unfriendly sales gal I have met in awhile so I tried to win her over with my tried and true outgoing personality. No go. She was so annoyed I had brought my small child in and my mom was trying on pants for one whole purchase.
At first I thought it was just her disdain for my daughter and mom and slinked back to a seat. However I watched another woman mid sixties come to the fitting room and be dealt with similarly! These amazing woman actually walked up to her and said, «this is my first time here and I am so excited! I heard the work out gear is amazing and just need help finding what I need!». Again, disdain. This poor woman kept coming out to find her own stuff and received zero help. Luckily for my mom she had a Lululemon veteran! I worked retail for 10 years and the customer was ready to spend as much money as necessary. She was ignored and eventually gave up. I saw her at the cash register buying a shirt. Missed HUGE sale. Conversely when a woman in her early 30’s in phenomenal shape walked up she was amenable and changed her personality.
Whoever the associate is in the dressing room she needs to be let go STAT. My mom was embarrassed to even ask for help and luckily one of the floor reps helped her.
Hey Lulu… we love your clothes but they are very expensive. The customer service should be impeccable to all customers regardless of age and shape. I was not impressed.

The staff here is so ridiculously unfriendly and unhelpful. I asked someone if they would start a dressing room for me or hold my things do I could keep looking and she actually said no! I didn’t want to spend $ 400 supporting this store or company but as a yoga teacher, I had to. It’s unfortunate you can’t at least get ripped of for yoga clothes with a smile!

I don’t know where all these bad reviews about customer service are coming from. I shop at this location often and have always had incredible customer service. The girls are always super nice and help you with everything and are very knowledgeable about the products.

On the way back to LA I put this location in the gps.
This area was so so. They opened late. When they did open I looked around and had to snag a person lol (hey, I was on an hour sleep after overtime, shit gets real). Girl that I grabbed didn’t know the product. I had to show her what it looks like but in a different color.
So I asked about the pants and she tells me to go to so so she’s in charge of the pants section. She points me to the general area and says she’s there. Keep in mind… A. They don’t wear name tags. B. Almost every woman in this store is wearing workout gear. And they’re all hovering in the pants area.
So I just look at the pants and find the ones that I need. Someone did come over after I found what I wanted. And I said thanks, I’m good. She did tell me the size equivalent of what I was holding though.
They did have the pants for cuteness, that I was looking for. Which apperantly was the holy grail. So that was a plus.

I really like coming to this location.
Some of the girls are friendly and go above and beyond to make sure you have a great shopping experience!
Well, then some of the girls are not. oh well, not to dwell on negativity here.
Their selection is good and I always find something I «must have» but don’t need;)
It’s also super convenient since I workout at Bodyrok in the forum so I will obviously be coming back often!

There are few stores that you see people Run in to. This is one of them. The staff is always energetic and helpful, but never pushy or overbearing. As for the clothes, the brand is hands down the most comfortable, well made, well fitting sportswear I’ve ever worn. The shorts are lightweight but the material is substantial enough to wear outside of working out. The t-​shirts can be worn anywhere, for any type of workout, and don’t get heavy even after a serious sweat. Finally, the hoodie I have is thick enough to keep me warm in freezing temps, but somehow light enough to wear when it’s close to 70 outside.
The only trouble I’ve had with the clothing is figuring out how many wears I can get in before I have to throw it in the wash. They also suggest hang drying all the gear after washing, so whenever that happens I know that I have to go a entire day without my lulu gear. #firstworldproblems

I’ve been participating in the community run groups at this Carlsbad location. I commend Lululemon for involving all types of runners around the community. The people whom participate are very supportive, friendly, accepting, and encouraging.
Once in the store, the employees are helpful in inquiring if you need any help. The clothing items are made from good quality fabrics and engineered to fit any type of body and sport. They also are educated on the products so if you are looking for a specific type of clothing item they can use their expertise in recommending something for you.
The prices are a bit expensive; however, since the quality is excellent making it an investment well spent.
Great colors, styles, and designs, too.

«Carol from Rancho» is so wrong about this store. Really maybe you should stick with Glendale because I have been shopping at this lulu forever and sometimes when I’m in a pissy mood their cheerful friendliness makes me feel like a dragon lady. I don’t think I’ve ever made it through that door without being greeted, not to mention the fact that its usually by someone who is meticulously folding the clothes on the front table. Oh, and when I stop to admire whatever that stuff might be they sweetly tell me it’s this or that new pant or short that just came out. Whoever says any different is just lying.
I mean any time of day! They will leave you alone if you give them the look like «leave me alone, I’m obviously a lulu addict, I’m here for one thing, I know what is, I’m going to buy it and get out» which I’ve been guilty of… otherwise be ready to be
edu-​macated on some loun, wunder unders, you name it! By the way, I do not work there. I swear! Just a loyal lover.

I must say that the Daily Yoga Jacket and Run Pace Tights make your body look AWE-MAZING…even if it might be slightly less than AWE-​MAZING.
I sent the hubby to H&M knowing full well what the price point was here. That being said, I have never owned such flattering, high quality fitness wear in my life. I figure since I am now a «professional» I can write it all off. So there ya go.
I received service with a smile and the folks in the fitting room were more than helpful in bringing you sizes as requested. I almost didn’t try on the Run Pace Tights but the sweet gal that helped me insisted I should… who was I to argue? And boy was she right! What an amazing fit! I ended up picking up a pair in Navy & Inkwell and a couple of the Daily Yoga Jackets in Black and Inkwell… who needs to eat or pay rent? Not this girl! Here’s me pretending to be a fitness model wearing the jacket: FAIL!
Quality gear, pleasant service, decent clearance rack and overall great experience. Thank you so much for redeeming the awful experience I received at the La Jolla location… will return!