Specialized Mechanical Heating & Air

I guess at one point or another you are bound to be burned by Unilocal and I guess my time has come. Based off the other raving reviews, I contacted SMHA for repair needs for my furnace (in a house I rent) at the end of November. The first visit went good, a part was replaced and the unit was working fine… for about 3 weeks. After 3 weeks, the same sound starting happening again, so I called them for follow-​up visit. Since the visit was for the same issue and they are supposed to warranty their work, I figured there would be a minimal, if any, visit charge. The tech came out on 1/​5, didn’t repair anything and told me to «bang on the unit» to get it to work, and that it was old and the only other option was to replace it (fair opinion, it’s 30 years old). This advice cost $ 154. I relayed this info to my landlord, and she reached out to Jon on ¹⁄₁₃ as to our options for replacement. She was told that he would need to come out and look, and when she inquired as to why they couldn’t just give an estimate based on the previous two visits and their knowledge of the unit, he said the person that was there less than a few weeks prior was no longer with the company. Hmmm. In any case, Jon said he would call me. A week went by, no call. On the 20^th, I reached out to him and scheduled an apt between 3 – 5 PM this last Friday. At 3:08 the day of the appointment, I got a voicemail that he couldn’t make it. I called him back and left a message at 3:27 to find out when he could come back out. I did not get a call back Friday, Saturday or Sunday. Not until Monday (after being without heat all weekend) did I get a call. I have already taken my business elsewhere. Now, I realize they are not open on the weekends and that is fine. Here are my issues; you never followed up with me like you told my landlord you would and I had to track you down after a week. If you need to reschedule an appointment, understandable, but don’t you think you should call the customer back the same day to reschedule the appointment, and not let it go all weekend? As a small business, I am sure there are only a few people checking the messages and could have made a small gesture of a phone call on the weekend apologizing for cancelling the appointment. It certainly would have saved the business. Now, I am forced to go elsewhere to a company that is more reliable. I am sad to say I would not call Specialized mechanical again in the future.

I was so impressed with the promptness and dedication to high quality service demonstrated by Tyler and his associate! First, they were able to come the same day I called. Then, they ordered a part to fix the broken heater and had it the next day. Finally, Tyler came to install it and just kept working until the part and the old heater were in perfect working order. I really appreciated the outstanding service! Thanks so much!!!

Excellent customer service, excellent personal service while on the premises, and Very Good in keeping with quote for 2 furnaces & 2 A/​Cs. Dave called about coming earlier than scheduled, which was great. He corrected some issues from the original installation (NOT done by Spec Mech!). He made sure the systems were safe and that all systems would continue functioning properly! This company is on our «go to» list.

Was able to get service done on the same day I called to check up. Dave was very thorough in finding out that my AC was running along with the heater. Ended up getting a new thermostat for my troubles and all is good now.
Big time thanks to these guys!

A couple of months back during the heat wave, my tenants a/​c stopped working late Friday night in Carlsbad. I Unilocal’d and came up with Specialized Mechanical Heating & Air because of their high ratings. This company came out very quickly on a Saturday and resolved my a/​c problem and at a fair price. Great company and technicians. They are my go to guys for anything related to heating cooling now. Two thumbs up and definitely recommended,

Great experience. My air conditioner failed during a heat wave. I left a message with Specialized Mechanical Heating and Air after reading all the positive reviews. John provided a prompt call back and was at my house later that day. John discovered the problem quickly and had my a/​c running the same day. Professional and knowledgeable. I highly recommend them.

As always, these guys are rock stars! Specialized has been taking care of our heating & A/​C unit (s) for a few years now. The original contractors who installed the units were «less than stellar» (and I am being very kind) and we have had to live with the fallout from their lousy equipment and bad original install for almost 12 years now.
Jon and Dave from Specialized have come to our aid on several occasions, and have always offered sound maintenance advice, show up when they say they will (which, for SD County is VERY unusual) and fix the problem at what we believe is a fair price. They are also very good about letting us know what to «budget» for next — what should be done right away, and what can wait so we can keep our units running smoothly and efficiently in the long term.
It doesn’t get any better than Specialized. Thanks again, Jon!

Immediate service! Wow. Professional, fast, courteous, accurate, and fairly priced. Highly recommended! Why can’t more businesses operate like this? I am so used to mediocre to poor service in almost every aspect of my life that this was such an amazing experience! Call Jon!

Thanks so much for getting to us so quickly!
We are having an «OPEN HOUSE» tomorrow and it is scheduled to be one of the hottest days of the year.
Jon arrived 10 minutes after our original call, and fixed our issue quickly. He also taught us how to set our AC dials to save money.
Kudos to specializedhvac for being professional and affordable.

My 19 year old air conditioning gave up. I had it refilled with freon twice and even had a special sealant added, but the leak was too big and it was time to replace the condenser and coil with a new, modern, high efficiency one. I got 4 quotes from the highest rated companies on both Google and Unilocal,and chose Specialized Mechanical. Jon, the owner, gave me the best price, and his service was impeccable. I chose him on Thursday, and my new system is up and running today, Monday. 4 days. Unbelievable! He and his two technicians, Dave and Shane arrived this morning at 9 am, exactly on time, laid down protective floor covering inside, and went to work. They completed the installation before 2pm, without having to say or ask me anything. They cleaned up and hauled away the old equipment, and now I am enjoying a nice cool house! I have, in my 68 years, had the occasion to hire many, many contractors, to do many different things for me, but never, in all that time, have I had a more professional crew, or had a job go so well. If you are in need of replacing your air conditioning, you don’t need to waste your time going through the process of getting several estimates. Just call Jon, and get the job done right, with no hassles. You won’t be disappointed! If you have any questions or doubts about the veracity of my review, feel free to contact me at 760−580−0425.

GREAT service!!! AC went dead on Thursday… I called first thing at 8:10am on Monday (after 4^th of July!), and Jon called me back at 10:45 and said he could be at our house in a half hour! Here by 11:30, out by 12:30, and we have cold air!!! Jon not only fixed our AC, but gave me tips on how to keep the house cool (reducing dust, having the fans blow air up and around, how often to change filters, etc). SO helpful, WAY more than we expected. Jon was prompt, responsive, very personable, and extremely professional. Hopefully we won’t have any more problems, but if we do… I know who to call!!! THANK YOU!!!

Dave Perez from Specialized arrived Monday at 8:15AM. He had the issue identified and fixed by 9:15AM. He even checked out the air conditioner. Uncomplicated and quick. Thanks Dave!

I will spare you all the story of my own air conditioning problem and simply say that these guys take care of their customers. They know what they are doing and they get the job right at the right price. We have numerous air conditioners and furnaces here and John knew exactly what to do. On time, great follow up and trustworthy… Can’t ask for much more. They have been added to the list to call the next time we have a problem, but I am confident that it will not be soon.

I wasn’t aware of their high rates and wasn’t informed when I called to make an appointment. Perhaps I should’ve asked because I’ve assumed that they are comparable to others which were much less.
The tech was on-​time. He fixed the problem within 5 minutes, took another 5 minutes to validate the fix, and charged me $ 154. All he did was swap two thermostat wires which was wired incorrectly. I guess you pay them to know what buttons to press. I’ve found the price excessive because I didn’t know they charged by the hr. If I’m paying by the hour, he should’ve stayed the 50 minutes that was left because I’m sure there were other things he could’ve checked. Even give my HVAC a simple check up, check the pressures, temperature, flow, etc. As a customer, I’ve felt that he was paid $ 154 for 10 minutes worth of work. Something just didn’t sit right with me and I’m not going to use them again. Lessons learned. I will inquire about pricing prior to a commitment. Nevertheless, they did complete the job, on-​time, and courteous. I’d be pretty happy too if I made $ 154 every 10 minutes. I give them an A-​OK rating. If you have money to burn and just want the job done these guys are probably A-​OK.

Simply put, these guys are great.
They already have a ton of positive reviews, so anything I say will just be a rehash of what others have said. All I want to say is that, in my experience, the positive reviews are correct.

Talked to I don’t know how many companies and had the hardest time finding someone that could help us with our mini split system. I was very impressed — great work, fair price… not much more to say. Thanks so much for helping us!

I’m remodeling my 94 year old uncle’s mobile home in San Marcos while he is away. I noticed that the A/​C wasn’t working yesterday as I began working. I stopped and called Specialized, not expecting same day service. Well, the tech called back and said he could come in 20 – 30 minutes. I said fine, still expecting one of those endless waits for someone to actually show up. Boy, was I happily surprised when the tech showed up in 20 minutes.
He immediately began to diagnose the problem, found a key part not working, replaced it, checked the filter, coolant, pressure and temp all in less than an hour. He reset the thermostat, made sure the vents were adjusted to spread cool air evenly throughout the mobile home, and rechecked for cool air at every vent.
The total cost was reasonable. The prompt response was worth every dollar as I would have been a sweaty mess working inside without air. Although it’s not my home, I was very pleased with the response and work of the tech. Kudos to Specialized Mechanical for running a top notch operation.

It’s Sept. and here in Escondido it’s been 100+ degrees! I called Specialized in the morning and Jon came out the morning I called!. .. amazing — he was able to squeeze me in :0]
He replaced my «run cap» on the motor thingy outside and my 30 + year old unit kicked into gear.…Yippee! The charge was reasonable and my house is now livable.
Thank you Jon for also checking the air coming thru the vents!

This has been a long summer of heat and taxing our old a/​c unit. When it finally gave out during a very hot heat wave, Jon answered the call when no one else would.
He was fast, courteous, and got the job done right. Our a/​c unit need some parts and charging, and then our house was like ice.
I highly recommend Jon and Specialized Mechanical. You won’t be disappointed.

Aside fromYelping, I am quite handy around the house. But every now and again I come across a project that is beyond my skill-​set, for which I don’t have the right tools or I am too lazy to attempt. Luckily I am never too lazy to look for a trustworthy businesses on Unilocal.
My entire experience with Specialized Mechanical was worthy of five stars. Jon made scheduling easy. He was very communicative and flexible with my schedule.
When it was time to get to work, Dave showed up on time in a professional uniform. There is nothing more exciting than a clean-​cut, personable guy ringing your bell on a Saturday morning asking, «Did somebody call a HVAC repair man?» No ladies, he did not have a boom box and tear-​away pants. Anyhow, Dave was quick to get to working checking out my three vents that weren’t blowing any air. He explained the issues and a method how to fix them. He quoted me a price and I told him to go for it. Within two hours Dave was on his way and my vents were fixed. I paid a little more than I was originally hoping to but given the five star service, it was worth it.
I would definitely call Specialized Mechanical again.