Viper Vape

Very hard to find but very rewarding. Spencer was very enthusiastic and helpful. Plus they are very affordable which is a plus. Also a very unique way of ordering products through the website, which is very strange but new concepts are cool to have. Well done.

This place is awesome! Make an order, purchase online, and swing by (if you’re close enough) to puck up your stuff same day, with great prices! Spencer kicks ass!

I came in wanting to buy new batteries for my drip box because it was auto firing and the peeps there helped me figure out what was wrong with the mod. I thought I had to buy a whole new set-​up but, instead they exchanged it for another set-​up. I would definitely recommend coming here for everything you need for your vape and more. One of the best vape shops in North County!

Was in the area and stopped in out of curiosity. I had done zero research and wasn’t planning to buy anything. The layout of product came across as high end and I got an uppity vibe, which was what I was expecting based on the attitude of the vapers in the area I live. I was approached by a gentleman that was friendly enough. I told him right off the bat I knew nothing and I wasn’t looking to spend very much money if anything at all. Even though they were busy he took time to show me some box mods and let me try some juice. I ended up walking out with a starter kit and juice. Was kind of weird though. Every time I would ask a question, I would get a pause and a look as if he wasn’t sure if I was being serious. Thing was, I was asking relevant questions. How long will a coil last, how will I know when to change it, how do I change it, what nicotine level should I use. Even though I was getting this look, every answer given was thorough, knowledgeable and friendly. Still gave 5 stars because everything I was told and recommended was spot on.

Love Viper Vape!!! Carmen is super sweet and super helpful. Awesome premium juice selection. Great store highly recommend this if you’re in the area.

Best Vape shop in San Diego. I used to to go to z vapor room in oceanside but one of there employees referred me to viper VAPE and it was the best choice ever. The way they have there store set up is super cool it’s all online so you can order at home and have it shipped or pick up in the actual store. The employees there are super quick to help you and very knowledgeable! My favorite part is their juice selection. They are always getting new juices in which is a change compared to z vapor.

This was my first time getting a set up and I’m so glad I came to this place. They were so nice, so helpful, and extremely knowledgable. Honestly I felt like I was treated like family when I walked in. I ended up staying there for over an hour. They didn’t have the battery I needed so the guy who runs the place was so nice he let me borrow his until they got the shipment in; that’s going way beyond the realm of customer service in my mind. I LOVE this place, I will be going here exclusively.

Honestly the best guys and shop around. They have plunty to choose from and the most premium flavors. I wish I could make it in more often like I used to.

Great selection of Vape supplies and ejuices galore! I really like this Viper Vape location !

Spencer was incredibly helpful with helping me set up my first mod. He was kind, humorous and an all around great help. I have no pause in sending friends to Spencer in the future for their vape needs. Thanks dawg!

We had such a great experience with the Viper Vape crew tonight, truly top notch! From the moment we walked into their beautiful storefront, we felt so welcomed — It’s a very professional, well executed operation. We’ve been to some shady vape shops, so we were really surprised by the quality of the storefront and the attention of the employees.
We were greeted by Spencer — who went out of his way to help us «amateur» vapers find a mod/​setup that would work better than my boyfriend’s current setup. He helped us find a great kit that was both cost-​effective and met my boyfriend’s vaping needs, and beyond that — he really made us feel comfortable and educated about our purchase, without ever being condescending about our previous (amateur) setup.
Scotty did some mods to my boyfriend’s previous atomizer to make it work with the new setup… And spent over a half an hour perfecting the coils and the cotton, all the while chatting with us/​educating us on vaping. Once he got into the new setup, he spent about 15 – 20 mins showing us how the new D2 worked, carefully explaining all of the settings, and the variable coil replacements available to us.
The whole time we were in the store, all of the employees were helpful, friendly and provided us with a great education on vaping. My boyfriend is super happy with his new setup, the price was great, and the crew working tonight definitely earned all five stars. Can’t wait to visit again — and maybe try Scotty’s Key Lime vape juice — it smelled amazing!!!

Good place. Was in and out. Great help. Hands down one of the best vape shops in town.

I love this place, discovered it about a month ago when I was doing research on Unilocal.From the moment you walk in staff makes you feel like you’re at home, everyone that works their is extremely knowledgable about everything and can offer a lot of insight. Viper has just about every premium e liquid you can think of and you can sit there and try juice after juice until you find the right one for you and the staff will help you the entire time. Ive spent well over $ 300 here in the last month and they will continue to have my business.

What more can I say about this company than, OUTSTANDING! I have spent over $ 500 with them so far and they will continue to be my go to when it comes to vape supplies and hardware. This review is solely based on their online store since I live in Northern California. They have lightning fast shipping. Like I said I have spent a good amount of money over the course of 6 – 7 orders and EVERY single time my order arrived within a few days. Literally from the click of my order confirmation to the box sitting on my front door in 2 shakes of a lambs tail. I can only imagine they have a person dedicated solely to shipping for this to happen. Their prices are always better with their constant sales they run! And they run promotions for holidays frequently! I am that guy that will take 3 hours to order anything online because I am doing my price research obsessively to make sure I get the best deals. Well when it comes to Viper Vape I simply click and go! No need to research because they have the best prices, shipping and customer service.
So lets get to the real reason I am writing this. I ordered a limitless sleeve mod in both aluminum and copper. When I received them the copper limitless was solid with amazing tolerances, while the aluminum had a battery fitment issue. Not Viper Vapes fault. Well I contacted them and without hesitation they told me to send it back, on my dime and they would assess it. Well at first I was little taken back but I wasn’t happy with it so back it goes. Well this is where the magic happened. To make a long story short I sent the mod back. Within days it was approved and a new aluminum limitless mod arrived on my door. This new one fit the battery perfectly however the derlin insulator had a slightly loose fit. Seems to be common with the aluminum limitless mods. Now nobody ever reports an issue with the derlin being loose causing a problem but after a few weeks it started to click when I pressed the button. Not a big issue other than annoying. Well I called them directly and spoke with Alexis. She was very polite and welcoming of my phone call. She talked to me about it and without hesitation asked to put me on hold. She came back on the phone and told me she talked to her manager and since I loved my copper limitless, the build and performance, she asked me to send the aluminum back and she would promptly send me a copper. I hesitated because of the price different but she stated that it was their gift to me to swap for my troubles of having to send 2 mods back. Not only that but she credited my account both times for the shipping costs I had to pay to send the mods back. Talk about customer service. I am a Viper Vape customer for life and will continue to do business with them! Give them a shot and you won’t be disappointed. Alexis was a pleasure to deal with and any time I sent her an email she responded within minutes. When I have questions, she provides knowledgable feedback and suggestions. She is the one that answers the phones and I can see why they have given her that task. If you need a mod, atomizer, accessories or juices save your money and spend it at Viper Vape!

I walked in with a bunch of issues with my new vape pen that I had gotten somewhere else. Kip helped me solve every last one of these problems with some educated answers and a little witty banter. Thank you for the amazing customer service! I will definitely be back.

My tugboat took a dump on me and decided to switch to a box mod. I was in the area and pulled this place up on Unilocal.The staff was very helpful and was knowledgeable. I was given options but didn’t feel pressured to pick up anything at all. I walked out with an ipv mini and very happy with it. I’ve been to their Mission Gorge store as well to pick up a bottle of Pony on Acid and their staff there was sweet as well. Will definitely be back.

Read good things about their actual store on Unilocal.My experience with their website didn’t go very well…
Website says most items ship within 24 hrs.
Order placed online 14 Apr (Tuesday).
«Pre-​Shipping info sent to USPS» 16 Apr (Thursday.)
I sent Viper Vape a message 17 Apr (Friday) asking where it was.
They replied saying it was indeed shipped and that USPS didn’t update info. Lo and behold, 1 hour after they replied to me, the USPS tracking number updated to say «Accepted at USPS Origin Sort Facility». I can put two and two together and realize they didn’t drop it off to USPS till after I said something.
I am tired of businesses blaming USPS for their shortcomings. I can’t say how their actual store is. I am Military serving overseas and won’t have the luxury of ever seeing their store, but for their online business and shipping, it’s lacking. If they were busy and just didn’t have time to make it to USPS within the 24 hour period, all they had to do was say «oh crap, sorry man, been busy, we will do it today» and they would get 5 stars from me for 1. being honest and 2. communicating with the customer better.
They lost a customer here.
And on a side note; I ordered some stuff from another well known vape shop online the same day… and I got it today.

I wanted to visit Viper Vape because they are pretty popular in the e-​cig online community and I wanted to see the place for myself. So I visited them today with no intention of buying anything.
Lo and behold I was greeted by this guy in a tank top. At first I thought he’s just going to be another vape shop guy who is going to try and sell me a mech mod that I have no idea to use, oh boy I was wrong. He was super nice and super friendly. He didn’t forced me to buy anything, we where just chatting and blowing smoke in this, mind you, a really nice looking, modern design vape shop. His crew is super nice and super friendly too, letting me try multiple mods and juices.
Anyways, I felt a little bit bad that I was wasting their time chatting around with no intention of buying, so I decided to buy a spare atty for my Kanger, since I need one anyways. The guy in the tank top was like «NAH MAN, this one’s on the HAUS!»
I was floored! A vape shop that was really nice to me! I asked for his name, and he said his name is Kip. I was like «so you’re the famous KIP everyone is talking about on Unilocal!»
Long story short, Kip and his crew is amazing! If you are looking for a vape shop minus the car salesman attitude this is the place to go. Their prices are highly competitive too (hence, their reputation in the online vaping community). I highly recommend for people new and experienced vapers alike. They are now my go to place for anything vape related and I will definitely be coming back!

Went in for the first time and Kip was helping us, I gotta say this shop is super clean and profession. Kip was probably one of the best people I’ve met in a store that was super focused about helping us and answering a MILLION questions I had. Thanks for the help and the good vibes. Will be back again for sure! They have a great selection of premium juices and you can test them all out on the new Kanger Subtanks or you can drop… solid!
Scheff

Awesome selection of everything you need for vaping. Raziel hooked me up with great service! Will for sure return for anything I need in the future!