St Vincent Carmel Hospital

Review for the ER. Outrageous costs even though it is an in-​network hospital for us. Over $ 5000 for 2 vials of blood and an ultrasound to be released with a diagnosis of «we see 100’s of patients every year with mystery horrendous abdominal pain. Good luck here are some pain meds.» Nothing they did should come close to that amount. All they succeeded in doing is making sure I don’t ever go to an ER, especially theirs, again unless I am unconscious and an ambulance takes me because someone else called it.

The food here is not your cliché hospital foods that’s nasty. It is better than Mc Donalds and they have more choices too. As for the only complaint I have. Sometimes the nurses don’t clean up after themselves.

Update: after getting in and out of the ER on New Years Eve in under 2.5 hours this place earns an extra star!
Thankfully I don’t often have the opportunity to review a hospital, but I recently had surgery and I am really impressed with the staff at St. Vincent Carmel. From admission to all the aftercare, the nurses and techs were attentive and caring. It’s not exactly easy to have to rely on others so much but they never made me feel like I was a nuisance. They clearly take patient care seriously.

Emergency services first rate but what they bill is sometimes insane! I was unable to obtain meds for an illness on a weekend (i.e. I did not have the cash but I DO have Medicare) so, in desperation, I simply went to the hospital to see what they could do. Now I am NOT complaining for me because my copay is supposed to be $ 65. But what the insurance company was billed was $ 2400! And this was for a five minute conversation with a doc and injection I GAVE MYSELF! Nothing else. Something is wrong somewhere. I am still a St V Patient. I still think they are the best. But something is going on between hospitals and insurance companies and I just don’t get it.

I visited the Carmel ER on 1÷31÷2014. Did you know the facility is in-​network for United Healthcare but the doctors are out of network. I had to pay out-​of network for what they call «care». I won’t ever go back, my experience was worse than the condition I went in for.

It is hard to accurately review a hospital. However, based on the micro-​sample of my experience, I feel like this hospital is ran by saints and super heroes. My niece was recently prematurely born with under developed lungs. And, between the stress it placed on this little girl, and the stress it placed on my sister/​brother-​in-​law, you would have felt the pressure of the world collapsing around you.
However, this facility takes its work very seriously. And, the nurses make it clear on a minute-​by-​minute basis that they would rather do nothing else but attend to the needs of little ones in distress.
My niece is maturing quite well now. Not only did they attend to her health needs, but they also did everything they could to attend to the emotional bond that is crucially developing in those early days of life between a child and parent.
This hospital has been a short term sanctuary and home for my family. If you have need to be there, be at peace. You are going to receive the best care possible.

The hospital registration was well staffed and every area I interacted with was prompt. All the staff, including volunteers, were friendly and helpful. At first I was upset with the drive to Carmel but afterwards I’m glad my procedure was scheduled here. I even enjoyed the Gift Shop as they carried several items I had not seen before. Parking was easy and free which was nice after paying parking at downtown hospitals.

Took my brother to the ER after dislocating his should playing soccer. The nurses were rude and did not seem to be in any kind of hurry to help him. One nurse commented that this type of injury made him on the top of the doctor’s priority list, however we only saw the doctor briefly and my brother was in pain for over an hour before they managed to give him the right amount of pain medicine. There were a number of RN’s on staff that night, however we had a student nurse that was not friendly at all. Will never go back here.

Was sent to the ER from Urgent Care yesterday because the doctor I saw there suspected I had appendicitis. I had a great experience at Saint Vincents Carmel, the nurses were really kind, and they were able to IV me without bruising and on the first try, which after having so many bad IV experiences I really dread having to be stuck.
I was admitted around 3:30, saw a Dr. fairly soon after the nurse took my vitals, was in a CT scan at 5, and was in surgery by 8:30. They took out my appendix and I stayed overnight in the short stay unit, the nurses there were great, very attentive. I felt like a little kid, they were giving me Popsicles because the intubation during surgery really scratched up my throat. I felt totally cared for during my stay and had a good experience with everyone I came into contact with.
Perhaps the reviewer below should have visited urgent care instead of the ER for a non emergency and would have received the appropriate care and attention. ERs operate on a triage system — the biggest emergencies are treated first — it’s not first come, first served. There is no way to know how busy they are in the ER or the severity of other patients problems when you are placed in a private room with a door, it isn’t like emergency rooms on TV where its a bunch of beds separated by curtains.
This was my second time at St. Vincent’s Carmel, I was there in April 2010 for a scheduled surgery where I stayed on a ward for a couple days and had a very positive experience then as well.

Really bad ER care. Wasn’t a busy night yet the doctor barely peeked in on us. The nurse left our three year old bruised from trying to make her swallow Tylenol. Won’t go back.