The Face Shop

People reeaaallly reallly like this place. I’m slowly replacing my Shiseido and Clarins skincare duo team (for example, $ 90 night cream, $ 60 skin oil… argh, I’m embarrassed just typing it). Some of the Korean beauty products bought in person or online have proved to be just as good, at a fraction of the price.
I’ve only been a couple times and Korean customer service is all over the place. And by all over the place, I mean unapproachable to aloof. Don’t get me wrong, I totally «get» Korean customer service, but the reviews here had me looking forward to personalized customer service. Bwahahahaha… No.
The first time I went, the shop was empty and the beautiful sales associate spent most of the time primping in a mirror. Girl, you already look perfect. Please come over here and help me pick a cleanser. She said «they’re all good.» Uhhh. Then I saw CC cream and didn’t know wtf it was and was interested in it. I had to bring her over. FYI, my skin shade is the absolute darkest it come in (three shades: milk white, yellow porcelain, and me, halfie White-​Asian). No skin suggestions or anything, but she tossed in a few samples, so that was cool. She didn’t offer us the rewards card, and didn’t honor the Unilocal check-​in («free mask with spending over $ 10″– I spent over $ 70). She said that they were out at the time and the manager was going to get some.
Went again today. The sales associate (different one) offered us a Rewards card this time, but no samples. She wouldn’t honor the Unilocal check-​in bonus («that promotion is over») either, so that was odd. I checked my receipt– if I had been able to enroll in the rewards program (so definitely ask, people!) I would’ve had $ 5 off my purchase already. Grrr. I’ll keep coming back, but lowering my expectations each time.

Shop was a little hidden but was able to find it after calling the store. The shop is cute and lots of masks to choose from which was what I was shopping for today. They had a special of but 5 get 1 free which was great. I tried using the Unilocal offer which says 1 free mask with purchase of $ 10 but they said they cannot give it to me even though I spend close to $ 40. Something about they having to choose it for me and that was all. That’s why I only gave 4 stars.

I thought The Faceshop would have a huge selection of products but when I walked into the small boutique, I felt like it was a tiny specialty shop. I was immediately greeted but then wasn’t helped in my venture. The associate was super nice and sweet but she seemed to be concerned with helping this other customer and then once they left she answered her phone while I was at the register. No biggie, definitely used to Asian style business. Just wish I got to get some feedback on some products, will be coming back though!

I LOVE The Face Shop. This is where I get all my beauty care products, especially for my face. Everyone has a distinct skin type so the daily routine I use may not be the most optimal for others. It’s all about trial and error. Nonetheless, the workers here are always nice and willing to help find products that best suits your needs.
This store has any Korean beauty product you could ever ask for — makeup, masks, brushes, lotion, cream, perfume, cologne, oil blotting paper, etc. It can get a little overwhelming, but you can always ask for help if you have any questions or concerns.
Be sure to always ask for samples after you check-​out! Personally, I’m always on the lookout for new products and these little samples are perfect for trying new things. I would also highly recommend getting a card — you can accumulate points and get nice discounts.
CAUTION: A lot of the $ 2 masks at The Face Shop have paraben, which is a chemical that has been commonly found in breast tissue and breast cancer. Purchase at your discretion.

Such a cute place with friendly service. Not to mention the products. The Face Shop has almost anything you could want in terms of cosmetics and skincare. I have quite a few of their products so it would take forever to review everything here, but one of my favorite things about this store is the refillable makeup. I have the Face It Aura CC Cream. Initially it is pretty expensive, but the store sells refills for about half as much. I use some of the scrubs and peeling products, which are lovely too. The only reason The Face Shop does not get 5 stars from me is the very limited shade range when it comes to the makeup. My sister can’t buy makeup from here because every shade is too light for her. The pricing really depends. Some things are affordable, like some of their nail polish and blotting paper, but the BB creams, CC Creams, and foundations can be a bit pricey. Otherwise, The Face Shop is a super cute cosmetics store that offers tons of amazing products, and I have been happy with everything I have purchased from them.

Take my money. All of it.
No regrets at all.
My Korean friend dragged me in here and originally I was supposed to buy a face mask with an animal face imprint. I could have been a dragon, panda or a wild cat, but then I was intrigued about the facial products. I became concerned about wrinkles and black heads. Staring at all the flawless Korean faces, I started asking my friend questions about what to do about this. She called over the Face Shop lady who helped me find products suited to my needs and facial experience (haha if you get it). I left with toner, moisturizer, night cream, eye shadows (40% off, they always have sales), and BB cream. Total of $ 100, which isn’t a lot but if you’re buying the top of the line products, which I have to ease my way into, you’re looking at spending $ 200.
But totally worth it. Within the first week, I’ve started noticing small changes.
Take my money. YOLO.

Cute little store and awesome customer service. But not a lot of variety. And blush I could have bought for $ 7.80 from Amazon was $ 10 at their store. Won’t return.

This store is the perfect mix of cute and clean. The customer service is always exceptional and the products are great at a great price too. Plus if you love kpop that have that play in heavy rotation. I love that they have contests and drawings for prizes that’s fun. It would benefit you so much to get the rewards card because they are always having discounts and running sales. Come here for all your cute Korean cosmetic needs in Dallas.

This store has everything you would need! I love their foot masks which help get rid of calluses! I also love their white jewel peeling gel. It peels the dead skin cells off right away and you can see it. Their chia seed sebum control moisture cream is great for acne prone skin because it doesn’t have oil in it but still moisturizes dry skin.

Cute little Korean beauty shop in the same area as Hmart, Omi, etc. Well-​lit, small shop with helpful service. They have items for skincare (treatments, serums, facial masks), hair (shampoo/​conditioner, hair mists), nails (polish, manicure tools). Big selection of facial masks, but most are over $ 2. You get a free facial mask if you spend $ 10 ( Unilocal Check-​In). Try to catch their holiday sale!

Love this store. Again get the rewards card… Big savings and they also let you know of specials. Like today… 10% off then a $ 5 off so I got my facial cleanser for $ 4. I was happy. They run specials all the time. And give away a lot of free samples.
Staff is always friendly and very helpful. Store is clean and had a bright and cheerful feel to it.

Love the staff here. They are very helpful and are always willing to assist. I bought many products here and loved them all. They always have good sales and free concert promotions going on. This place is a must check out if you are in the area. There is another location in Grand Praire but I couldn’t find it on Unilocal.The Grand prairie location is in the new Hong Kong Market.

This place is adorable! The staff are super friendly and helpful. It’s clean and organized. I was looking for a cleanser and a worker helped me with some choices. I ended up buying the mango seed foaming cleanser and it smells heavenly! I love it so far. She also gave me free samples to try out. I’ll definitely come back if I want to try something else. I like the fact that if a product isn’t working out for you, you can exchange it. The items are affordable as well and there’s also a men section. Don’t forget to check in for a free face mask :)

Such a cute shop! Great skin care (the Chia Seed line is my favorite!)

I love popping into this store, although I’m guilty of window shopping half of the time. It’s nice, being able to have the option to purchase some Asian cosmetics without waiting for it in the mail and not being able to test it on the back of hands to make sure shade matches.
Note though if you’ve never tried Korean cosmetics, they run fair and dewy. You’ll be lucky if you have three shades in one specific product. In the summer, I’m usually too tan for these products.
The only other Face Shop in the metroplex is at Asian Time Square.

I love love this shop. They have really nice skin care products that you can try at the store, or even request a sample to test out.
I enjoy the smell and feel of the mango seed moisturizer for the eyes. I use it before I go to sleep and when after cleansing my face in the morning. I have noticed a difference in keeping my eyes refreshed and awake. It smooths out the baggy tired eyes which helps prep the area for make up application.
Prices for the products are fair and most definitely test them out before purchase. But even if you are not completely happy after purchase, the sales associates can help you and exchange. I highly recommend the samples especially if you let them know what you need to help your skin.
This place makes a great gift shopping place for your beauty-​loving friends.

I’ve heard about The Face Shop through different blogs and shows, but I’ve never really had the opportunity other products [i’ve tried one of their face masks once]. I decided to go into the store and see what I could find. Before I even walked in, I was greeted with a poster with Kim Hyun Joong on the front.
Nice touch, Face Shop.
As I walked in, I noticed that the store was clean, well organized and I was immediately greeted with a couple of «Hello!“‘s. One of the staff personally came up to me and asked me if I needed any help and notified of the specials that they were having.
While browsing through the store, the staff continued to check and see if there was anything that I needed. They also answered the questions that I had.
I bought a few face masks and a face wash. Now that I know the products that they carry, I will come back and try a few others.
Here’s a tip: If you check in at The Face Shop, there is an offer for a free face mask! Make sure you check in!
I can’t wait to shop again. Thanks for the great customer service!

When it comes to Korean cosmetics, I am an expert. After spending a year abroad in South Korea trying all sorts of makeup brands, I can confidently say that The Face Shop is one of my favorites with some of the best pricing as well as the best quality. When it comes to pricing, of course the prices here in the states will cost more than what they did back in South Korea. However, the prices aren’t too marked up. In Korea, one of their nail polishes would only set you back 1,000 won ($ 1 USD) and when it was on sale, it’d only cost 500 won (50 cents USD). So for $ 2 per polish, The Face Shop prices aren’t too bad.
Some of my favorite products from The Face Shop consist of their concealer, nail polish, mango seed moisturizer, animal themed hand creams, strawberry body cream, face masks, waterproof eyeliner, waterproof mascara, facial sunscreen, makeup remover wipes and their perfumes. The Face Shop is famous for their concealer and mango seed products.
Although The Face Shop here Dallas doesn’t offer all the products The Face Shop has in South Korea, there are quite a few things you can pick up with ease. Their natural BB cream is only $ 10 and for the price, it has great coverage. The golden rule about Korean beauty products is that you HAVE to try them out. Squirt a little moisturizer on your hands and see if the texture is what you like or dislike. Try out some BB cream on your hand and see if it blends out enough to your liking. A lot of these products aren’t reviewed as easily as products from Sephora or Ulta are so try and try again before you purchase!
The Face Shop products tended to be very gentle and not cause me to break out in the least. The tricky part about their BB creams is that sometimes they can be too light for us darker American girls. My solution to this was to mix BB cream with moisturizer for a light dewy complexion and then a little bit of pressed powder on top sometimes mixed with a little bronzer to match my skin tone.
I definitely recommend the products from The Face Shop and I think it’s great that they have a store here in Dallas now. But my only recommendation is to TRY EVERYTHING — make sure you like the product before you purchase it! It’s all about trial and error when it comes to Korean beauty products

Stopped in after lunch @ Omi Korean for a quick look.
A friend wanted to see about how to brighten her skin like many Korean women she’s seen.
It’s not a very large store but the set up is fantastic. It’s an all white background and the sales associate Young was great. She answered all our questions and we left with a bag of goodies. I bought a bunch of masks ($ 2 and 20% off — WIN).
They have a «membership» type program that is free but only works per location so my cousin said there was one in Houston so I opted to wait and go to the one in Houston.
I’m totally excited about trying the masks and their other products (Young gave me some samples to try)
Overall, it was a great experience.
This might be my next favorite store.

i am soooo happy the face shop opened up in dallas! this is like the asian sephora, except more focused on skincare. I LOVE IT!
i first discovered the face shop in korea town in NYC last summer and thought how great it’d be for them to open up in dallas since there is such a big, dense korean population here. i am so glad someone in corporate listened to me!
anyway, you’ll find this place in the same shopping center as HMart tucked in the corner next to the yogurt shop and tofu restaurant. they opened up in september 2011, but i was only recently informed by my friend in seoul that they opendd up shop in dallas. this store does not have the extensive selection found in NYC, but what they do have is pretty good. i couldn’t find all the things i bought in NYC at this dallas location, but they still have so much stuff i want to try.
anyway, a couple of my korean girlfriends (i’m vietnamese) have beautiful, dewy, porcelain skin when they have their make up on. otherwise, they have just normal, good skin without their makeup. i asked them how do they make their skin look so glowy and they each separately told me they use BB cream. what the hell is BB cream???
well, i was always too intimidated to go up to the make up counters at Hmart to ask the ladies about BB cream. it seems like they only want to talk to korean girls, and since they can tell i’m not, i feel ignored by them. but with faceshop, i feel like they really want to help you, korean or not.
so the girl at the face shop directed me to the BB cream section and EVERYTHING is in english! yes!!! i was able to pick out the BB cream that best fits my needs, but I’m so excited to try the other ones. they have like 10 types to choose from, and it runs about $ 25 per little bottle, but it’s got SPF 20 and i don’t wear that much makeup to begin with, so i know this stuff will last me several months.
I WANT DEWY PORCELAIN SKIN!!! the problem is i have very unique skin. although most asians have a yellow undertone, i have a pink undertone like a white girl and i freckle and burn very easily. so it’s always been hard for me to find the right balance between yellow and pink skin, and i’m hoping this stuff will solve my lifelong conundrum.
prices here are about 30% higher than the NYC prices, but hey, i’m willing to pay more for the convenience of having this place in dallas. you get a 5% off card if you become a member here, which is free. it’s hard to turn down a discount! Unilocal check-​ins also get 5% off!