Bruegger’s Bagels

I use to frequent this place daily. I love Terry at the front counter I am always met with a smile. But $ 3.50 for one bagel and small coffee that’s it. Coffee is cheaper at Starbucks and better. ;(now I stop only on occasion.

Horrible. Slow, gross looking kitchen. It took 20 min to get me 3 cream cheese bagels — not even toasted.

Had a horrible experience attempting to redeem an online coupon with this location. Really disappointed because this was me and my wife’s morning brunch spot at one time.
There are other options in the area like Le Farm Bakery and NY Bagel and Deli that we will go instead.

Want soup and a sandwich? Try this place. Decent food, but messy restaurant.
This was our first time trying a Bruegger’s. We were craving a lighter lunch. like a bowl of soup and a small sandwich and this place is just what we wanted. Food quality was ok. Nothing too memorable, but satisfying.
I would have rated this place higher but the dining area was very dirty. Not like a few crumbs here and there, but more like trash piling up under every booth and table… like you have to step around it to walk across the restaurant. No one cleaned anything the whole time we were there. I understand places get busy, but they weren’t that busy. So if their standard of cleanliness is what I saw in the dining area, I’d hate to see what the kitchen looks like.

Love the bagels, but so understaffed count on a very long wait. Only two people preparing bagels and a line of 16 people. Appears to be moving 2 people every five minutes. On Saturday morning.
So good rating for bagels and very poor rating for management. Been here before, it’s the rule… not the exception.

I have been to multiple Brueggers in the area and prefer not to write reviews for franchise stores. Just wanted to mention this location for cheerful staff even during the busy breakfast hours. Way to go!

I really enjoy going to this Bruegger’s location. The staff has always been pleasant and the eating and prep areas have always been clean. Their prices are pretty good and they are usually pretty quick to get your order once you get up to the counter. There can be a wait on weekends and peak times but that’s to be expected.
Their coffee is fine but I really miss the caribou that used to be right next door. It was like a one stop shop for bagels and coffee.

OK, so let’s get this out of the way. Bruegger’s uses a formula for its products. With that said, the bagel i get at this location versus another location in, say, Apex will be virtually the same. So what are we really reviewing here? Atmosphere!
While the location is good — heck, it’s near a french bakery, a liquor store and a pizza joint! — the atmosphere at this Bruegger’s is atrocious!!! On multiple morning visits, I have encountered the staff bickering with each other almost to the point of yelling, there is a horrible persistent squeaking noise that comes from the rotating oven racks that might very well be the source of their horrible, horrible moods (picture here Chewbacca’s sonic torture in The Empire Strikes Back.), the tables are monopolized by a senior men’s group each morning — not that this is a bad thing, I just hope they are making purchases. The staff seems rushed, unprepared and basically not happy to be running the store each day.
So, since the bagels are all the same form site to site, why bother going here when there are other Bruegger’s available or for that matter a Panera just down Cary Parkway? Get it together folks!

I always love going to Bruegger’s. The staff is always kind, and if there is a line, I don’t mind waiting since the bagels and cream cheese always make me so happy. My kids love going too!
Glad for the chairs in the corner that are not at tables… the kids love to go an sit there while I stand in line. I miss the books that they used to have when Caribou Coffee was still in the same space. That was a nice touch, and good entertainment for the kids.

Had a fantastic experience! I was talking with a staff member about a sandwich I had eaten about 5-​years earlier that I didn’t see on the menu. A manager by the name of Nick piped in and said he had worked there for 10-​years and he knew exactly what I was talking about. He said it was the ‘Turkey Toscana’. If you love red and green peppers, this sandwich will change your life. Great service!!! Great sandwich!!! Great experience!!!

This is probably THE best Bruegger’s Bagels that I’ve eaten. I had to spend two days in a week in Chapel Hill and needed a place to have breakfast and work. It’s really busy at this location, but the line moves at a good pace. Not only do they have great customer service, but until now, I had no idea they had great coffee. I had the sea salted caramel coffee and it was so good. I always get a turkey sausage, with egg and cheddar cheese on an everything bagel or black poppy seed bagel. There’s not a lot of seating, but I was able to find a table on both visits. Also, Bruegger’s has excellent Wifi and I’m able to log in to a VPN in order to work. It works perfectly. There’s a few tables outdoors, they need umbrellas, but maybe that’s in the works. Inside and outdoors is clean, including the floors. That’s just a pet peeve that I have is to notice the floors once entering an establishment. I also noticed a few people on my second visit were there on my previous visit. That goes to show that they have regulars at this location and it seems that the employees know them well.

Mmm New York bagels right here in Cary! No-​really! I used to work at Brueggers (my first job at 15!) & though I wish the customers had been less frantic, bitchy, & coffee crazed in the morning. (& hey I don’t want to hear it because guess what time I had to come in to SERVE you)
.my apologies, rant over! Anyways, very clean store, bins that contain food are cleaned out every day! High quality ingredients, fresh, love the flavor. Reasonable prices. Very fast and friendly service. If you have a large order & you come in during peak hours on the weekend. Call ahead!
**wish they had a bit more deals for the students in the area, wink wink + please add chocolate chip cream cheese to the menu, it will sell like. Well. Like chocolate does! Trust me!
Now back to the bagels. They are made traditionally where you boil and then bake and I’ve never had a better bagel– & yes I’ve been to New York several times!
The lox sandwich, herby turkey, & egg whites with veggies & sausage are my go to things to get! The herby turkey’s garlic herb spread is awesome and yes you can buy it! I only wish I could buy their sundried tomato spread too! It’s my favorite!
I also like that they don’t ‘scoop out’ the dough in the bagel if you want it skinny. Instead they slice the middle out so you still get the best of both textures. Crunchy baked goodness and warm soft center! Also really happy that they have offered a nutrition facts page on their website! It’s always good to know what you put in your body!
Anyways, if you’ve never been to Brueggers bagels– I’d be bummed! Einstein bagels can kiss it!

Great fast service! I’ve come here many times and the service is always fast and friendly. The employees are always pleasant and the pricing is very reasonable. I bought bagels for my work and they have a great combo deal a dozen bagels and two tubs of cream cheese for only $ 15.00 I will be coming back.

I agree with most of the other reviewers, that this Bruegger’s is just ok. I have been to some better and newer Bruegger’s in the area, but also some that aren’t as good. This one falls somewhere in the middle.
The bagels are decent, not the best you have ever had, but for a bagel chain in the South it will do.
The coffee I got here recently tasted watered down. For much better coffee try their neighbor, La Farm.

2 Words: So So. I gave it a 3 because service is usually good. Today they seemed like they didn’t have enough help and the asst. manager was helping me and didn’t even ask what kind of bagel I wanted! He just grabbed a plain bagel and started putting cream cheese on it. The people we were eating with got their food on plates and the asst. manager wrapped our assuming we wanted it to go. And to add injury to insult, their toaster wasn’t properly working. One positive thing is that they are connected to Caribou and that’s where we got our coffee.

It is what it is. Decent bagels and coffee. I prefer there bagels to Paneras and they always have coupons. I’ve had a couple meetings at this particular one and it’s always nice and clean and the staff is friendly. I’m not sure I’d choose this place over the neighboring La Farm bakery unless I was absolutely CRAVING a bagel but it’s good and can be MUCH cheaper if you have coupons. The day old bagels are also a great deal.

I like Einsteins Bagels better but it doesn’t exist in NC. Therefore, this is fine. Semi-​Legit.
BUT they did let me sit in there, and using their smooching off of their free wifi for hours. LEGIT.

Best bagels in the Triangle so far. Might be a bit hard to get a seat at prime time, but you shouldn’t have to pitch a tent or anything