Hendrick Collision Center Cary

Cary, United States

2.3

3 reviews

Contacts

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Telephone:
+1 919-462-1277
Website:
www.hendrickauto.com
Address:
121 Team Hendrick Way, Cary, NC, 27511
Categories:
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Today

Today –
Local time (Cary) 5:01 PM Sunday, May 25, 2025

Business hours

Monday 9:00 am – 5:00 pm
Tuesday 9:00 am – 5:00 pm
Wednesday 9:00 am – 5:00 pm
Thursday 9:00 am – 5:00 pm
Friday 9:00 am – 5:00 pm
Saturday –
Sunday –

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3 reviews of Hendrick Collision Center Cary

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Place rating: 1
Cary, NC
Worst experience ever! It took 8 weeks for simple repairs. There’s absolutely no communication. They won’t answer the phone nor reply to emails. I had to physically drive down there 3 times for an update. Huge inconvenience!!! I’ve seen better professionals from a Walmart tire n lube. Their staff is not compensated by customer service and it shows. Steer clear by all costs!!! I’d rather have my car totalled then have them attempt to repair my car again. Their shop manager is a joke… If he actually cared about his customers he would resign immediately.
Did I mention this was the worst experience ever?
Place rating: 5
Holly Springs, NC
Pulled in to have GMC look at an issue with my handle. The assistant manager looked at the handle and had it checked out and even tried to fix it. He concluded that I needed a new one. He then let me know that I should be under warranty and sent me up the hill. I am extremely impressed and enjoy dealing with people who love there job and care about the customer.
Place rating: 1
Raleigh, NC
Steer clear. Poor communication, poor customer service. Took 6 months to get all the repairs and issues with my brand new vehicle completed and fixed (partially their fault, also partially the fault of the car manufacturer — but that still doesn’t change my unhappiness with the business). I’ve made my feelings very clear to them, and they won’t ever do work on any of vehicles again.