Kelly Window & Door

Had a large static window replaced. Shortly after we had the house power washed. All windows were fine except the new one broke. Glass is very thin.
The crack has now spread across the window. It appears to bHad a large static window replaced. Shortly after a small crack appeared. Glass seems very thin.
Recently;
The crack has now spread across the window. It appears to be a stress crack. These guys are just terrible. e a stress crack. These guys are just terrible.

These guys are great! I’ve used them for four projects so far, two steel door installations and 2 groups of casement window replacements. I’m getting ready to call them to complete the casement window replacements, which will be the 5^th project. Excellent, responsive customer service and attention to detail in the installation. Impeccable work and clean-​up after. I only wish they carried clad wood products, which they haven’t yet as far as I know.

Kelly Window & Door recently replaced 17 windows for us, and while I’ll wait for 20 years before i give the actual windows the 5 star rating I hope they deserve, I am happy to give Kelly Windows the company a rave review right now.
For a bit of background, before replacing these windows I had also replace some others a few years earlier at a different house in a different city, and during both processes, I was repeatedly disgusted by the sales jerks who came out and attempted, without success, to use high pressure sales techniques to get me to sign with their company. With Kelly Window & Door, I experienced none of that crap. Doug Kelly, who was my primary contact there, was always polite, prompt, patient, professional, and as far as I can tell, fair in every interaction I had with him.
The install crew (which, perhaps not coincidentally, is not subcontracted) was courteous and professional too. They seemed genuinely interested in ensuring the quality of their install.
When it is time to replace my upstairs windows, I’ll definitely be calling Kelly Window & Door again.

We recently had Kelly Window and Door come and replace our downstairs windows. We had them do the upstairs last year.
I cannot recommend this company enough. It is owned by a father and son team who know their business and are kind, courteous and extremely professional to work with. Their staff are just as good. With two experiences under our belt on each occasion everything was completed to our full satisfaction. They were prompt, great with the install and left nothing behind in terms of debris as well as taking all the old storm windows etc with them. I got home from work and you couldn’t even tell they had been to the house other than the gleaming new glass!
We shopped around and their pricing is competitive. Maybe a fraction more that a big box supplier but I am more than happy to pay a few dollars more for impeccable service which is always done right, delivered ahead of schedule, warranted and most importantly supporting a locally owned and operated business.
Go with this company and you won’t regret it. I’m a picky shopper/​selective buyer and have family in the joinery business in the UK and am completely thrilled with our windows. We had 14 in all, and some were odd sizes. Total cost has been around $ 6k but it was going to be close to that for a major chain to do the work and these guys are 2000% better.

My husband came across Kelly Window & Door at a home show in Raleigh. Shortly after we contacted them for a quote on a storm door for our new home. The process was very quick and easy! We waited for the door for about 4 weeks but that was the lead time given to us. The installation guys were great as well. They were very neat & clean! I will be contacting Kelly Window and Door again!