Modern Wave Salon and Spa

This was the worst haircut I have ever received. I walked out with my hair feeling not smooth at all! Whatever products the lady used in my hair made my hair feel dirty and I couldn’t run my fingers through it. Even she commented that my hair wasn’t smooth! It was terrible. Went home to wash my hair to get the gritty feeling out. After I showered and blow dried my hair (completely redoing what I just paid this lady to do), my hair was back to its normal silky self. Just moved to the area and thought I would try it. But for a $ 40 hair cut, I am never going back. One of the best parts of getting a hair cut is the way your hair feels when you leave the salon. Not this place.

Had been a regular client for years … Until I got the worst highlights of my life. My stylist over processed my hair. My hair was like straw … Breaking. Ruined. The owner Dana did nothing but give me the big doe eyed apology standing by her staff– as to acknowledge no error was done. She recommended a keratin treatment-​but of corse this would be at full price mind you. I got plenty of sympathy looks from the staff, but genuine course of action was needed. I payed to to much for bad highlights — never reimbursed. I tryed to salvage my hair all summer by trimming and babying it — but ended up cutting my middle of my back length hair to almost as pixie like cut. This was a painful experience & unfortunately the owner lacks Real customer service — mistakes do happen but by ignoring /​or not acknowledging it just isn’t right

I just moved to the area and chose Modern Wave Salon based on reviews and am very glad that I did. Brie did an amazing job with my color and trim. She was very knowledgeable about all of the products without being pushy in any way trying to get me to buy them (although I did get some because of how great my hair felt and looked) She was so friendly and interesting that I actually will look forward to going back in a few weeks for a touch-​up.

First time there to get eye brows waxed and I was above impressed. Paid a little more then what ive paid other places, but it was so worth it. I cant remember the lady I saws name, but she was very nice. The room was so peaceful and relaxing, I just was overall really satisfied with the services.

I love Modern Wave Salon and I’m not sure why there are any complaints posted! I’ve been coming here for the past eight years and travel all the way from Chicago, IL (50+ miles) for their services. If I have an event scheduled in the city, I still drive all the way out to Cary to have my hair done. They are that good!
Every time I come to the salon I am seriously impressed with the stylists’ skills and hard work. The ladies here are lovely and I’ve always enjoyed my experience. Sarah has completely transformed the texture of my hair with keratin treatments and the use of Aveda products — I honestly had barbarian hair to begin with. Sarah is simply the best stylist I’ve ever encountered and every time I try some new cut or color it becomes my new favorite. I always receive compliments on my hair and random people stop me and ask where I go.

I made my usual appointment with Allison. (After my last review, I was surprised that they even let me near the place) Unfortunately I was suffering from about three weeks of hair neglect and looked like a cross between a Big Foot and Animal from the Muppets.
After receiving a well-​deserved reprimand from Allison, she reminded me of the importance proper hair maintenance.
It wasn’t long before I was handed an adult beverage, felt a warm gentile breeze and the sun on my face.
The next thing I knew someone was whispering my name. Eric… Eric… You fell asleep in the bowl again! I wiped the drool from my mouth (hate it when that happens) and then received yet another amazing haircut. This time I believe the haircut was actually too good! Every woman I see calls me Eric Grey and wants to bring me to a red room? I have no idea what the heck that even means but know that I would never go anyplace else for a haircut.

Sarah is the best! I have very stubborn gray, and the color she has done for me, twice now, is absolutely beautiful. Also, BEST CUT EVER. I couldn’t be happier.

Ask for Britney if you want a great cut and style. I schedule every 8 weeks.

The quality was below average. My feet aren’t all that smooth, my toenails weren’t shaped well and there is polish on my cuticles. They did however give a great foot and hand massage. All of the stylists are responsible for hair, nails, and facial waxing, and they all seemed over worked. It would probably benefit them to focus on one area. Very nice people but the quality could definitely be better!

I went in on 6÷20÷2014 for a no chip manicure and regular pedicure.
My pedicure was the worst I’ve ever received. Normally, the technician works on my cutlcles and callus’. She used a foot file for my foot, but never even touched my toes where the callus’ are really bad. She used a cuticle remover, pushed the cuticles back and scraped some off. That was about it. The foot massage was minimal at that.
As for my no chip manicure. It was like a child was applying my color on my nails. I did have a smudge on one of my thumb nails that was not noticed until I got home. Returned and she had no clue how it happened. Every other place I have gone to, there is lotion applied at the end. I got nothing!!! I paid the exact same price as other salons for a no chip with little done. I will return to my previous salon that offers way more for the same price and a better manicure.
On a good note, the salon was very clean and the room they used was glass enclosed for privacy.
I paid $ 70.00 for my services and they were not worth my hard earned money.

Pleasant Experience and wonderful staff
You can tell the staff care about each other when they are willing to assist when other’s hands are full. My stylist (Alyssa) has been my favorite hair stylist for close to a year now. I met her at Sport Clips, and when she transitioned out; I had to follow.
The Salon was a bit intimidating at first; only because I’m use to the machine of get in get out; but was pleasantly surprised when Alyssa gave me the time I was hoping for. She paid a lot of attention to detail and worked through some kinks in my hair, done by a hair dresser at Sport Clips a month prior.
The pricing is about the same as your chain hair-​cuttery but the service is a bit better. The only down side to Modern Wave is it’s quite (!) Almost to quiet. I feel like they could turn up ‘today’s hits’ radio station. This would allow the hair dressers to interact with their clients a bit better; with personality: D
p. s. Everyone loves my cut; and so do I. I’ll definitely be returning; as long as Alyssa is there: D

Very good service. I get excellent cuts there, and I am always told how nice I look after a haircut. My daughters also go there, and like the results.
They also offer other services.
The décor is really nice, and the comforts like hot towels, massage chairs make it feel as good as it looks.
The price is quite competitive, too.

While this may not be the worst cut I’ve ever received, it’s close. Not because of technique, but because the stylist didn’t listen to any of my requests and then kept asking me for specific cutting instructions — but after too much had already been taken off.
My requests:
1) keep the same style, just trim and reshape (was a wedged bob with textured ends, NO layers — now a straight bob with layers in the back)
2) no more than 2 inches off the front (more than 4 inches were taken off)
3) it must be left long enough for me to pull up/​back comfortably for running and working out (thanks to all of the unwanted layers in the back, that won’t work for another 3 weeks or so)
4) add a LONG side sweep bang (it is now very choppy and at least ½″ too short)
Every error in my cut was blamed on cowlicks. Odd considering they have never been an issue before with any other stylist. Nor have they been an issue for me – and I am possibly the most uncoordinated person when it comes to drying/​styling my own hair.
Luckily — it’s only hair, it will grow back, and it doesn’t look completely horrendous.
However, I will look elsewhere to take care of my next cut.

I have always gotten exactly what I wanted here. I get my hair done here regularly and had my wedding hair and make up done by Modern Wave for my entire bridal party.

I took my son here for a haircut after trying several other locations in Cary. He has super straight hair, and I am looking for someone who will give him a punk/​emo look. (He’s 13) Apparently, no one in the NW ‘burbs knows that definition, because the poor kid keeps ending up with the same Justin Bieber or Moe from the 3 Stooges look. (Disclaimer — we both hate Justin Bieber)
He had Tarah, and I’m pretty pleased with how she cut his hair. She got pretty darn close to what we were looking for. We’ll try her again and I’ll offer some suggestions and then we’ll see if she’s a keeper.
Salon inside is really cute — very updated, modern décor. The wash stations have chairs with a footrest that recline. The nail salon has its own room enclosed in glass, so you can’t smell the fumes from the polish. The spa area in the back is pretty small, but offers everything that Mario does. It’s very well-​decorated and unexpected for a strip mall in Cary.
FYI — the google directions are wrong! This is located in a strip mall on the West side of Cary-​Algonquin Road next off of Industrial Drive.

I’ve been to three different stylists here, and all three times left with the same frumpy, shapeless haircut, no matter what I asked for or what picture I showed them.

Ugh. Horrible experience. DO NOT GO HERE — cut your own hair, if you must.
The chair-​side manners here are awful — the woman who checked me out would not look at me, not once, the entire time, and the woman who cut my hair called my mother obnoxious and would not stop talking.
The woman who was supposed to cut my hair, Elle, was running behind, and the woman who checked me in (who never even introduced herself to me) insisted on doing my cut. Only, she took me ten minutes before my appointment, so I didn’t have time to finish selecting a photo from the magazine I brought. She cut bangs into my hair that I asked her NOT to do. Did I mention that she called my mother obnoxious? And when her appointment showed up, she rushed through the rest of my cut. No one blowdryed my hair, so I walked out with not only a butcher job but a wet butcher job.
My head looked so bad that when the woman who was supposed to do my hair saw me at the restaurant next door a few minutes later having lunch, she offered to recut my hair. Um, what about asking if I like it first, or showing some professional courtesy for your coworker there, Elle? No thank you. I was humiliated, and would have felt even more humiliated to walk in, sit in the chair next to the woman who butchered my hair while her coworker recut it.
Horrible, horrible experience and even worse customer service. I will not be returning.
Terrible from start to finish.