NYTech Heating and Cooling

We’ve been using Nytech for a few years and they have always been wonderful. The technicians are very knowledgeable, professional, and courteous. Always a pleasure to deal with them. Easy to make appointments and they’ve always stuck to their scheduled appointment times. I highly recommend this company, they do excellent work!

Colt was amazing! He was very knowledgeable, courteous, and efficient. He solved our leaking furnace issue quickly and let us know what needs to happen within the next few years to be more energy efficient. Excellent Service! Nytech has our business for life!

I couldn’t recommend Nytech more! Their technicians are knowledgeable, clean, and respectful and their work is great. I’ve had neighbors use other companies and I’m shocked that some of them are still in business. I have never had to question their pricing because it’s fair, not like they’re car salesmen like some companies I’ve heard of. And I love that they give options like, we can do A for now, but you should start saving for B in about 6 mos to truly fix the issue for good, etc.

The owner really values their customers, and it’s their commitment to their customers that sets this company apart.

They don’t keep their word. The tech never showed up to the set appointment. No call, no show. Finally, 50 minutes after the appointment I receive a call. I missed the call. I called back 10 minutes later and Donna who answered the phone tried to immediately blame me because I didn’t answer a call 50 minutes after the appointment. Saying with a blaming tone «I’ve been trying to reach you, you voicemails full.» Hoping I would doubt myself, fold and believe I was at fault. Talk about playing a game rather that having integrity and admitting fault.
Then she said her tech was on the way. I was nice enough to let her know that since it was 70 minutes past the appointment not to send the tech. See how that works? I had the courtesy to call and save the tech a trip rather than just standing the tech up and then argue about it later on the phone.
Unprofessional, zero integrity, confrontational, argumentative, zero responsibility, aggressive behavior, zero respect for the public.

We had NYTech replace our furnace last year. I am very happy with it to this day. They appear to sell quality equipment. They are very professional and courteous and take the time to explain everything. The installation included 2 free maintenance check-​ups. They are not the cheapest company for sure, but sometimes you get what you pay for. Their service and professionalism have earned my repeat business.

With difficulty finding a HVAC company willing to travel to Perry Park the same day, I stumbled on to Nytech on the internet, was happy to read the online reviews and called.
I found everyone I interacted with at Nytech to be understanding, patient, courteous, professional, pleasant, caring, very knowledgeable and honest. There is not a doubt in my mind that I will call Nytech for my future HVAC needs, and I recommend them to everyone in the Nytech service area (and beyond). I believe you cannot go wrong by calling Nytech for your HVAC needs.

I used Nytech again a few week ago when my furnace was acting up. They were fairly priced and fast. I love supporting small local businesses-​but it’s even better when they are excellent at what they do. No gimmicks-​no fancy advertising, just good quality service.

Dan was extremely helpful and timely. He arrived, examined our system, and provided quality feedback which did not result in any business for his Company. When the time for a new HVAC system arises I will be sure to contact Nytech again.

Service! I have an older furnace and I while the time to replace may be coming soon, I wast uphold or forced to do any work at the time of the inspection. Mike gave me great advice and feedback based on his experience. I will definitely be calling Nytech next spring for my AC and then again when I need to buy a new unit. Would recommend to anyone. trustworthy and truthful company!

Based on all the glowing reviews, I decided to go with Nytech (local company) over the original A/​C installer. My first concern was that they charge an $ 80 diagnostic fee, and it is not applied to any work you have done by them. Seeing as everyone talked about how cheap they were, I set up the appointment (they were not available for 2 days, so I had to live without A/​C in the heat of July) and waited for them.
They identified that the problem was the fan motor and capacitor of the unit. The good news is that the parts were still under warranty. The bad news is that it was going to take a week to get the parts, and they charged an additional $ 325 to install them (which took about an hour).
Pros: Diagnosed the problem correctly and appear to have fixed everything. Friendly service.
Cons: Not my opinion of a great deal, did not have common parts on hand leading to delays in getting everything installed.
If time and money are part of your decision process, you may want to consider a larger company.

Headline: Service is the difference
Last winter, my furnace broke down. Furnaces rarely break down at convenient times. Since I had a Nest, I looked for a new furnace repair guy that could handle the device. I wasn’t just looking for a one-​off repair guy. I was going to do it right and get a schedule for repairs set up.
Mike came out and checked over our whole system, diagnosed the problem and showed us what we had done wrong. Our furnace had died — cracked. Instead of just replacing it for a like system, Mike informed us that the furnace was too big for the house and we should go with a smaller version. We also discussed humidifiers and Mike spent the time educating us on our options. Finally, they offered up a temporary loan of space heaters to get us over the weekend while our furnace was being ordered. Two days later, it was installed. We’ve now had the furnace installed for four months and, comparing our heating costs to the same time last year, we are down 25%. Some of that can be attributed to weather, but some of it is also attributed to getting the right furnace in to replace the old one.
It’s rare to get someone who is dedicated to service like this — doing the right thing instead of the thing that will make them the most money. Yes, Nytech got the service contract and they will likely get all the future repairs as well.

Fantastic service, could not be happier with Nytech! We had a problem with our furnace on the coldest day of the year. Another company came out and tried to fix it last year and charged us each of the 4 failed attempts to do it… the problem came back. Nytech came out, fixed the problem quickly and charged us a fraction of the price of the other company (and on a weekend!). Dan was professional, courteous, friendly, and really knew his stuff. I will absolutely use Nytech for all my future HVAC needs.