Gordon W Frazier’s Tree Service

Gordon W Frazier Tree Service — Undependable — They show up when they want and not when you want. They may show up and do the work at dusk and likely prefer that the homeowner is not even around. They may not even show up on time or at all to do an estimate. Poor quality work — just a poor shoddy job such as not even trimming one of the trees that they were told to work on and sloppy work elsewhere. Excessively expensive — they charge about $ 120 per laborer per hour!

My wife and I arranged for Gordon W. Frazer to come out about a month and a half ago to remove a tree from our front yard. When they arrived, they told us that the tree had too many leaves and the added weight was a concern to them so they postponed until this month.
Last Thursday (October 18^th) one of Gordon W. Frazer’s employees showed up at my door and said that he just wanted to tell us that they would be coming out the following week to remove the tree.
By Thursday (Ocotber 25^th) I hadn’t heard anything. I called and left a message asking when Gordon W. Frazer would be coming and reminded them that they had given me the time-​frame of this week. They called back and said they would come out on Saturday (today, October 27^th) at 9:00 am.
I was up and ready for them by 8:30. By 10:00 am they hadn’t shown up or even called, so I left another message. Nothing. By 12:30 still nothing – so I called and left yet another message on their other phone number and sent and email listed on their business card. Nothing. It is now 10:00 pm and they never showed and never called. My day was hijacked by their lack of professionalism.
My family had expected to use the wood from that tree for our wood stove this Winter; now, since we have to find a new tree service, it may not be cut in time to use the wood. Also, we are expecting a hurricane next week and it would have been a load off our minds to know that tree no longer posed a threat to our house.
Let me be clear: I am not as upset that the tree didn’t come down today as I am by Gordon W. Frazer’s lack of professional courtesy in just picking up the phone to say they can’t make it or just to let us know what happened. I will not be calling Gordon W. Frazer again…

I had them cut some branches on a tall oak I have. They did the job at a reasonable price and seemed to know what the were doing as far as cutting.
However my issue is that we had agreed and confirmed several times that they would take away the brush after they were done. Instead, they dumped it all in the front of my lot. I did not see this till the next day.
I called several times and left messages but they never returned my call. In the end I had to call the county to remove the brush