Rosati’s Pizza

I used to regularly order from there but the last two times I did the pizza wasn’t any good. It was under cooked again and too doughy. For the amount of money you spend it’s not worth it anymore. Way to much money for what you get. It’s nothing like a real Chicago Rosati’s. Papa Murphy’s is better.

I ordered a 14″ pepperoni with extra sauce on double crust. The sauce tasted like tomato paste and there was way too much even for extra sauce. The cheese was flavorless and rubbery even though we brought it home and ate it immediately. The double crust is a terrible idea and was exactly what I expected – dry and flavorless. We also got boneless hot wings (mild) which were burnt. Just awful. And everything else others have said is true – they’ve got no designated storage areas so everything is everywhere. A giant tub of ranch dressing is sitting out at room temperature unattended in the bar area.
Just not good, to quote Donald Trump.
Edit: the management was very good about the complaint, so there’s that.

When Rosati’s opened in 2009, it was great! The owners and the people that worked there were awesome. We went often. We had been to several Roasti’s in the valley and LOVE their food. Sadly, this Rosati’s has gone down hill. The people are very rude. They don’t get the orders right. AND, I agree with the other comments. THIS PLACE IS FLITHY!!!

This is Chicago style pizza, and if you are from Chicago you will like this pizza. The red sauce is very thick and very salty, the crust is almost bread like. Most of the people complaining on the site, don’t seem to know the difference between New York style and Chicago style pizza. If do you like Chicago style pizza, this is one of the few places in town to get it. Yes the service is not great, but the product is good.

***DO NOT EAT THERE***
This review is for the Rosatis Pizza at Tatum and Dynamite and is from a current employee:
Everything about this place is EXTREMELY unsanitary and needs to be shut down, that is how bad it is. The pizza dough falls on the ground (which is caked in mud) almost once a week and instead of throwing away the dough they continue to use it. Nobody washes their hands their… not even the owner especially after touching raw meats. When they wash dishes they do not use any Clorox to sanitize the dishes (which they are suppose to do). I can’t even count how many times they have use expired ingredients especially moldy/​slimy mushrooms that reeked in their food. This is just 4 of countless reasons (based on terrible sanitation) on why not to eat at Rosati’s Pizza at Tatum and Dynamite.

Love their pizza. It’s the best in the neighborhood. But I work for a pizza place now so probably won’t get their pizza as much. But it’s the best on a non cook night in my home

Gave this place a try today. Delivery was on time if not a little early. Order was correct and driver even explained our extra sauces were in the box. Pizza was hot and delicious. I recommend the ground hamburger. It has some pork in it, which they made sure to mention on the phone and is really good.
Some of the other reviews are suspect but I highly recommend the thin crust pizza and cheesy garlic bread.

Dead roaches in the filthy dirty bathrooms. Floors in general all dirty. Poor service and mediocre food which not worth the health hazards.

Ordered a pizza that I have ordered several times. The pizza was horrible. The service was lousy. Requested a refund, the one who called herself a manager said she could not refund the money because she said she made the pizza perfectly. huhhhh, Then we asked what we should do with the pizza and her response was, «I really don’t care what you do with the pizza. You can throw it away for all I care.» Wow! Wow! Wow! Rude and Poor Service! Negative comments spread quickly and will continue to do so. Rude.

Never going here again! I purchased a pizza to go for myself and co-​workers for lunch. Online it said the pizza would cost $ 16. When I got there I was charged $ 26. When I asked about the price discrepancy they told me the website hadn’t been updated and that they could not honor that price that was listed online. If I hadn’t been feeding my coworkers with that pizza I would have left without it. Plus the pizza was not all that appetizing :(
Never again. Terrible.

Rosati’s is disgusting. The food there is so unsanitary because they use moldy and unbaked food and think it is acceptable? What a joke!
Also the waits there are insane! One time it took an hour to get my pizza delivered when it could have taken 5 minutes just to walk there which is horrible. And that has been the case multiple times!
Also,
I’m leaving. Yall dumb. And DONT EAT AT ROSATIS it’s gross and unsanitary. I know for a fact… I know someone who works there.

I’m a Chicago Native. This Rosati’s is just like home! Best Italian Beef Sandwich in AZ! Pizza is fantastic too! We love those both so much we haven’t been able to order anything else! Ignore the old reviews with negative remarks. Previous owners and vindictive customer. I even dare say their food is better than… Portillo’s. Service is great too!

The only reason for 2 stars is because I like the taste of the pizza… but that is where the good of the review stops. I have ordered here a few times and had stopped because of price. If there was one thing that was an out of the park knock out was the price…3 pizzas…14 inch… and two ceaser salads (ok sauce, crappy half frozen lettuce) for pick up at $ 79!!! Holy moly… and they didn’t put the mushrooms I ordered on a pizza, managers response was I can credit the $ 2 for mushrooms… holy moly again… keep the mushrooms. We will be going back to Barros literally across the street where we order the same thing and the same size for $ 35.

We ordered the 8:00 special & they wanted to charge us extra for taking ingredients off of a pizza. We argued with them for several minutes & they finally offered not to charge us extra. We had been ordering the same way for a few months & never had any problems. I won’t lie, their pizza is good, but because of how they treated us in this one incident, we will never go back. Barros is just as good & cheaper. I definitely think Rosati’s pizza is too expensive. I remembered when they first opened & the current owner’s Dad was there & was helping financially with the business & was hoping it went well. Well, Dad, if they continue to treat their customers they way they treated us, they won’t go far. On any given day, you can see more cars at Barros, which is just across the street, then you see at Rosati’s. They also have a heavy take out service as I witnessed when we went there (talking about Barros) so you have heavy competition. Rosati’s, you better treat your customers right!

Very disappointed in service! As a loyal customer for over 10 years ordering pizza once a week from Rosatis pizza in the Arcadia phoenix area. I recently try to order from the cave creek restaurant and was really disappointed in the lady that answered the phone (MELISSA) Who told me they would not except any coupons. I told her I just printed this coupon from there site specifically… For some reason she must of been having a bad day and yelled at me and said are you going to order something or not! I asked if I could speak to a manager and she said I am the manager, so I thought to myself this is not going anywhere and decided to order from scottsdale location instead. Found out after picking my pizza up from other location (where they took the coupon from cave creek site) the manager name is Ed, I called back and asked Melissa if I could speak with Ed as she hung up on me!

Ordered the Chicago deep dish, it was good but nothing like back home. The same story goes for the Italian beef sandwich, good/​ok but nothing to write home about. I was initially excited to have some Chicago style food so close to home but I wouldn’t get your hopes up. Portillo’s is still my go to.

Sadly disappointing…
1^st time ordered delivery. Ordered sandwich off their online menu. Told they no longer make it. Ordered second sandwich off the same menu. Told they don’t do that one anymore too. Ordered pizza which was excellent, but not what i wanted.
2^nd time we phone ordered pizza for pickup. Told 25 min wait. Wife went to pickup and took pizza to the car. Decided to take a quick look at it and discovered it was not the pizza she ordered. Went back in and was told that they had mixed up 2 orders and «Jay» had taken Jane’s order. Asked to wait while the order was recooked. Sort of defeats the purpose of calling it in, if you have to sit there. They must have then hurried it because the pizza was undercooked and the cheese had slid off the pizza. One end had no cheese while the other end no crust…
Well, mistakes can happen and we are normally forgiving, but absolutely no effort made by staff to try and make it right. No offer to deliver or take a few $$$ off or even a coupon for the next time. Feel 2 stars is generous under the circumstances…

The food deserves five stars, and the service also. The only reason they are getting four is that the location is a bit of a dump. Weird layout, you have to trek through the storage room to get to the bathrooms (hello giant ketchup! Hello paper towels!) The salads are very lackluster. But the pizza? THE PIZZA? OMG, so good. Seriously. SO.DAMN.GOOD. We get the meat lovers pizza and have a couple of cold ones while waiting for them to make it and then take it home. This is by far the tastiest pizza in this area. Bar none. So go, have a cold beer, and take your pizza home and away from the weirdness of the restaurant.

I’m from Chicago and I thought the pizza was excellent. I would go back again for sure! There was no mold by the way. ;)

There was mold on my daughters pizza. I called and told them and there only response was to tell me to call back tomorrow because there was no manager on duty… I left my contact info and was never called.