Bundu Bashers Tours

First off this is a review from somebody who used to work as a tour guide for this horrid company and lowest lifeform of a human you will ever meet, the OWNER SESSEL. Along with the Head Tour Guide Jeff who knows exactly what Sessels doing. Do not let Jeff fool you. He’s a nice guy but he’s there to rip people off for Sessel just so he can get paid.
If you go to
and look up his reviews you will find years worth of people who were scammed by this company. Just like I was. At the end of the tour season he kept my last check of $ 900 and basically told me to fuck off. Beyond that let me tell you how a couple of tours went.
I was sent on a 2 day tour with a couple from Germany throughout AZ and UT. I was given a Subaru Outback which ended up breaking down on our way to Monument Valley. We’re talking 100 degree heat, middle of no-​where and the car breaks down. After getting the car restarted I had to turn around and go back to Page, AZ where we started our day. Mind you the car wouldn’t go above 35 so an hour drive back to Page took about 2 ½ hrs. The customers would not be doing ANY of the second day of their tour. They were actually pretty nice about but said they would just relax today and call Sessel for a refund. That’s where things got interesting. As the husband talked to Sessel on the phone things got escalated very quick as they were told they would not be refunded ANY of their money for ANYTHING. They were not happy to say the least. Sessel went about his normal ways of calling them idiots and retards for thinking they would have their money refunded. HE WILL NEVER REFUND YOUR MONEY, EVER!!! When the husband got off the phone I was so embarrassed at how they were treated. I apologized and told them that was the first time I’d actually heard him talk like that, which it was, but other guests would immediately start telling me how rude he was as soon as they got in my vehicle. Almost every time.
In the long run they never got to go to Monument Valley that day and were never refunded their money. Just like everyone else.
This guy has no morals. I don’t even know if he’s an American citizen. He’s a South African who thought he could come to America and scam as many people as he wants because most of them live outside of our borders and can’t or don’t pursue legal matters. He’s the only one who answers the phones at his main office and will treat you like garbage the second you ask him one question or need to change ANYTHING. If I see this guy again…
Anyways, anyone who spends that kind of money and doesn’t do their research on this company is going to get a crappy tour. He has to hire new guides every season cuz he screws over everybody besides his partner in crime Jeff. The new guides have no idea what they’re doing and don’t care either. Once you’re on the tour your money is theirs. Anyone who does read the reviews and still goes is an idiot, & Sessel will remind you of that before the tours over.

BUNDU BASHERS A SCAM
DO NOT, absolutely do not book with this tour company. I wish I had done more research prior to booking with them. Had i read this thread on trip advisor, I would have steered far and clear.
My parents and I have booked the one day trip to Zion National Park and Bryce Canyon on the day of arrival in Vegas (yesterday.) We received an email saying that the tour is unable to operate due to low numbers. Fine. We proceeded to plan other activities for that day.
Today, we had received an email confirming that there is actually a tour that will happen. Surprised, of course, a phone call was made to the company in which I believe head honcho, Sessel (after reading past reviews) picked up. He immediately began yelling and calling my mom names such as «you are a bi*ch,» a «liar,» and that «you are wasting my time, and «can you not read emails??!» Then he hung up.
A second email was sent almost immediately letting us know that they look forward to seeing us tomorrow. We called the bank and noticed that the credit card was billed. Twice. Upon investigation, MasterCard was unable to identify the name of the merchant, though the math all adds up and we are sure that it billing was from BUNDU BASHERS.
We proceeded to call the company back to cancel our reservation, in addition to sending multiple emails. The company did not respond or call back the whole day. We had called about 20 times from two different cellphones.
MasterCard was called again — this time — to report an investigation on this company as no confirmations were made on our end that we were good to go on this trip, and that the credit card was already charged. TWice.
So in conclusion? Unfortunately, the best possible scenario for all of this wasted time and effort is that we hope MasterCard will cover the costs of this dispicable scam company through insurance.
Please be warned. I am kicking myself for not doing more thorough research before attempting to book with these assholes.

Okay, I never write about tour company before, specially I haven’t taken their tour yet, so… what I got to write about them?
Well…let see…
I am a tour operator handles the International market over the world, and one of my client asked me if I can find her a 3 days tour from Salt Lake City to Yellowstone and back.
I went online and did some researched and I found this company. Since I never deal with them, I called and asked many questions, and everything seem legit.
Few days past by, and finally my client came back and asked me to book for her, I signed up the reservation online and waiting for their email confirmation.
Once I received the email asking me for the credit card information. Something just hit me, and just to be sure, I went onto
and
just to check on the reviews on this company. Oh. my god, I cannot believe all those negative reviews, and specially about the owner of this company.
Now, I’m a fair guy, I always willing to give everyone a chance, and after reading all those negative reviews, in the back of my mind I would still ‘MAYBE’ giving them a try.
But I need sometime to think about it, in the meantime, I sent them an email telling them «I’m really sorry, please cancel my request»
I’m nice right?
Check out below messages what their responses
Bundu Bashers: You have nothing better to do than waste people’s time???
Me: I read the reviews on trip advisors
Bundu Basher: Then why book it in the first place???
My thought was, who the hell is this guy? I don’t want to waste my time fighting with him, then I thought wait the minute, why should I take this bs?
So I fight back!
Me: Listen!
I have a request, I checked on the website, and I saw your company offering what my clients are looking for, I offered to my clients, and BEFORE I’m sending you ANY BUSINESS, I MUST DO RESEARCH, I’m not sending you ANYBODY before I know who I’m working with. So now my clients is ready to book, HOWEVER by reading all those bad reviews on tripadvisor, that is no way in HELL I’m sending you my clients. Now I know exactly why people writing bad reviews, you are a JACKA**!!!
Bundu Basher: What sort of an idiot are you?
Me: Listen you dumba**
Are you retarded???
Don’t you even think about charging my card, I will dispute my charges, don’t you dare!!!
Who the hell are you anyway?
Don’t you have anything better to do and to harassing people???
No wonder everyone writing bad reviews for your company
I’m tired of writing, if you have something to say to me, call me below number or come to my address showing below, you f**king retard!
Bundu Bahser: Get screwed a**hole
Now…these are the conversation between me and I assuming it was the owner just like everyone else written on here and tripadvisor
He never call me, and I didn’t waste any more time writing back to him, guess he just like to talk big behind the little 2×4 computer screen
What a great customers service!

It’s really sad that a company treats its guides and their guests so poorly, but never fear… there are some very good alternatives for personable and knowledgeable guides for small-​group tours of Color Country in America’s Southwest:
Enjoy your travels in these incredibly beautiful and interesting places!

If I can give a negative star, I would give this company a negative score. I just called the booking line (I pressed #12 after calling their number) for the Bryce Canyon and Zion tour from Las Vegas and the guy (I didn’t catch his name) kept telling me that he couldn’t tell me for sure whether they would be leaving on the date that I want and only that they leave daily if there are 5 people minimum. I kept asking because I needed to know if we were going for sure in case we needed to make other plans. He eventually hung up on me and told me that he couldn’t help me. What a rude person and business. Stay away from this company even if there tour rates seem cheap. You get what you pay for. STAY AWAY!