Synterra Property Group

Carolyn Nelson is the owner/​broker of Synterra Property Group, holds the ABR, CRS, and GRI designations, and has decades of experience in the Austin area real estate market. Carolyn represented me as a buyer’s agent when I was searching for a home. I interviewed several agents and selected Carolyn because she provided the best combination of knowledge, experience, and customer service. My home search lasted several months, and we had two failed deals before I finally got one, but Carolyn was patient and helpful throughout the whole experience. She listened to my preferences and was very willing to provide whatever information I requested. Carolyn was flexible to fit my schedule and adaptive to my personality. She did not persuade me toward certain homes, but she shared her thoughts and opinions when I asked. Carolyn communicated with me primarily through email, secondarily by phone, and she would respond the same day in most cases. She even continued to answer my questions in the months after closing on my home. Carolyn was kind, honest, and a pleasure to work with. I can recommend Carolyn Nelson to anyone in the Austin area looking for excellent representation when buying a home.

not recommended… their management fees are competitive however my property was vacant for nearly 1 year…