O’Charley’s Restaurant & Bar

I am writing this review on the two occasion that I’ve went to this location.
My first time eating at this restaurant was okay. It was during lunch time with co-​workers. I don’t recall what I ate but I know it was an okay meal.
The 2^nd time I came was during dinner hours with two friends. It was rather busy and when we arrived but we still decided to eat there. For the next 30 minutes no one, came to bring us water, menus, nothing. Several waiters and waitresses made eye contact with us but never even bother asking if anyone has ever served us.
Terrible.

Slow like turtle makes me mad like Russia. Our waitress was awful! The food was awful! Just all around bad time. Still waiting for my check… I’ll wait… Still waiting…

Very discouraging salad was very wilted, was expecting a freash crisp salad for lunch, bread was old and stale

Just a normal chain restaurant with below par food. I ordered the potato cheese soup and the chicken fried steak. The soup tasted like nacho cheese with bacon and onion. While good on chips, it makes for a pretty bad soup. I am 99% sure that the chicken fried was frozen, it came out over done and hard as a rock. The gravy wasn’t much better. If I hadn’t been on a plane all day, I would have sent it back.
Since it was Wednesday, we all got free pie. However, they were out of the pecan pie and replaced it with a frozen piece of chocolate silk with the server suggesting that it was better frozen. Nope!
The server was good and fast.
Overall, there are better places to eat.

Service, food and ambience were all wonderful. The steak I had was at least as good as Outback. The complimentary bread is similar to Logan’s Roadhouse but maybe better. It came out hot and buttery. Lastly I think the pie is some of the best around. I’ve only had the chocolate pie because that’s all I like. This place should easily get 4 stars if not 5. I of course give it a 5. I have been there twice in the last week and haven’t been disappointed. It’s my new go to place in town.

Good food and good waitress. Surprised how crowded it was for a Thursday lunch., free pie is on Wednesday’s.

This place just opened and you could tell they were still working the kinks out. The food was good and came out quick. I will be back!

With one exception, the ambiance, service, and food were as excellent as we have come to expect.
The salmon was cooked to perfection. While I had the cedar planked salmon, my companion had the salmon and steak dinner. Again, the salmon was freat. The steak was presented well done instead of the medium she requested. She doesn’t want to waste anything so she did not want to return it. I did let the server know and she could plainly see gave over done it was. She notified the manager who came to the table, agreed and tried to offer a replacement. Again my guest demurred. The manager did reduce the meal by 50% which was quite reasonable and acceptable to us.
We will be returning soon.

Hostess forgot to seat us? She started to seat us then asked us to wait while she checked the table. She came back, put another party on the wait list and left her station without a word. Another hostess came to the station; I asked why we hadn’t been seated yet and she promptly found us a table and seated my party of 2.
Our server, Robert W., was very pleasant, prompt and professional. The server that brought our meal was also pleasant and professional but neglected to bring the avocado for my California omelet. Robert W. did bring it immediately when he was made aware of the lack of avocado.
My potatoes were cold but I didn’t request a replacement. A few hiccups but nothing bad enough to stop me from going and I’m one that will cut a restaurant off in a heartbeat!
Bathroom could use some TLC. The toilet seats may have been clean but they looked beat up and did not fit the toilet well. The cover was off the soap dispenser. Both items could easily be fixed with regular maintenance.

Average food and decent service. Great for lunch. Chicken harvest soup is my personal favorite.

We have been here a few times and it has always been good. Service is good, food is fantastic. The only down site sometimes the rolls seems to take way to long to come out of the kitchen, even when they are not busy.
Our last server was Christy (or Christine) at the bar and she was awesome! Thank you!

Had a great time being back in town with many of my friends for my return from the West Coast. We was so lucky to have Shelly McWhirter as our bar tender she is so awesome… If your in town please ask for her by name… Everyone knows her here as the ONE to serve you… BTW great food …

I grabbed curbside and took it one minute to my hotel. When I got there I found cold fries, broccoli that was dripping in garlic butter. The baby back ribs were way overdone and clearly sitting out. Don’t even thing about trying the spinach artichoke dip. It has a sweet fermented cheese as opposed to the traditional Parmesan. The only thing i could consume was the chips and salsa. To top it all off I got a waitress who didn’t want to be working. And oh yeah it ordered sweat tea and I got unsweat (which is not pleasant). Do not visit this establishment.

Ehhh, on a busy Sat night, O’Charlys was one of the few places with a wait of less than an hour. It automatically got bumped up for that.
Service was just ok. tThe server was nice enough, but a bit off. We we left without refills for extended periods of time & the night was not really busy. We ordered 2 alcoholic beverages and those took 15 min to complete due to the bar being backed up so points were docked for that.
Our party of 4 had steaks, so it took a lil extra to prepare our meal. Steaks were all cooked to specification sop no prob there.
All in all, it just wasn’t memorable. Other than writing this review, I’d probably forget I went here to eat.

I like this place. It’s one of those places you go to when you’re tired of everything else. O’Charleys treats me right. The food’s good and they are always running some type of special.

3 stars Only if you get a good server such as Lauren B. all other servers are very slow which makes for a bad Experience.

Come here with a group of 12 quite a bit and the food and service is always good.

service was the worst. Waited 15 minutes and no one waited on me. When I told manager she moved me to a new station. I assumed problem was solved. Not so. Waited and waited for someone to ask if I wanted more to dringk. Never happened and when I asked if I was allowed to pick any of the sides (2 were incluided) I was told yes but was never informed they were almost$ 2 each. Bill never came and had to get manager for bill. Food was fair and salmon was dry. I gave a 2 only because in the past I was here once and everything was better

We stumbled upon O’Charley’s while driving home from our vacation in the mountains. Initially, we were looking for Fuddruckers, because my husband was really wanting one of their hamburgers, but this place was nowhere to be found. I guess our GPS lied to us… lol!
So the decision was made to have lunch at O’Charley’s instead. The hostess seated us in the back of the restaurant, where storage fans and brooms were sitting out. None of the tables around us were occupied. We waited 15 – 20 minutes for our waitress to take our orders. A little too long for me, but we were not in a hurry.
She brought out some bread rolls and butter before the main meals were served. To me, this was the only good thing I ate there. The bread rolls were very warm and tasty.
I had the loaded potato soup and tossed salad with ranch dressing. I ate about three bites of my salad which was mostly iceberg lettuce and a few other veggies. My first thought was, «how do you make a salad taste bland»? I made my husband taste it just to make sure, and he even agreed it was bland. I then decided to try my potato soup. Honestly I have had better soup from a can! The potato’s were hard and looked like thick french fries, and the bacon tasted like «Bacon Bits» that you put on salads! There was probably only one tablespoon of shredded cheese on the soup also. I ate about three bites of the soup before I pushed it to the other side of the table.
My husband ordered some «twelve-​spiced chicken pasta». He says to me, «for this to have twelve spices in it, it sure tastes weak and bland»! He wanted me to try it, but I declined. My daughter liked her huge bowl of penne pasta. It was so big it should’ve come with a lifeguard… lol!
I’m fairly certain that we won’t be frequenting any O’Charley’s again in the future. Maybe for the bread rolls, that’s it;)

My experience here was not the best. The rolls are too mushy, the pepper steak soup was very salty and the loaded potato soup was loaded with I believe was Bacos?
We have tried going here 2 times, so I think this was the last time for us.