Campus Property Management

*Zero Stars* Terrible. My apartment flooded from roof leakage (I lived on the second floor of a 3 story complex). They charged me $ 150 for the water damage and tried to justify the charges with «scuffed walls» I had to wait 2 months to receive my security deposit and I could rarely get a hold of the landlord. Please save yourself the stress and do not lease with them.
Just to list some other things:
–Usually has more expensive in-​unit washer and dryer
–No rent grace periods
–I don’t think they give you a credit for resigning your lease or in other words, resigning your soul to Satan.
— Crappy apartments
–Incompetent employees
— May charge you with ridiculous sh*t when you move out.
Okay, I’m done bye.

«PROS»: 1. Cheap. On average, lower rates than other landlords.
2. Above average at maintanence requests, usually resolves with in the next one or two business days.
3. One of the lowest rate properties which allows pets AND are still within campus range.
CONS: 1. With lower rates comes with older buildings. This means if you are expecting a nice looking interior, turn around and find another landlord. The place I lived in looks old from the outside and not at all better from the inside.
2, Tenents, oddly, usually brings devastating damage to the room before they leave and those damages usually won’t get fixed until you moved in with suprises.

I had a 2 bedroom apt which was the dirty the day me and my roommate arrived. Whenever we asked for someone to clean the mess, it took forever. Also, we made sure we left the house spotless because we wanted our security deposit back or at least some of it. Instead, we end up having to pay $ 286 which they sent to a collections agency (Midstate) and for some reason they only sent the collections to me so I have to beg my roommate for his half now. Never rent from this place. Its better you pay more money for quality than be cheap and regret it.

I want to give it zero stars but I cannot. They take advantage of naïve college students. I CANNOT STRESS THIS ENOUGH: they take advantage of you!!! They will never fix anything you ask for unless you are on their back about it. There was a RAT at the apartment I stayed at (108 e HEALEY) and they NEVER I repeat NEVER helped with it. They suggested I put traps myself and I did but I will not keep the trap there if I am not there. CPM is sick. 2 years ago they charged me 600 $ for my apartment and never returned any cent to me but never explained the charges. DO NOT LIVE HERE!!! I do not know why they still exist!!!

I wish I could give this place no stars.
I moved into a kind of scary looking old building, but still a little charming. That’s fine, some houses in Urbana are a little creepy looking. But the inside was awful when I moved in, and was a continuing issue.
When I moved in, the toilet was broken, there was a serious spider infestation, the tile was coming up off the floor, there was the smell of dried old urine from years past. Not only that, but the stovetop was completely rusted away from the oven — in other words, you could literally pick up the stovetop. And once you picked it up, there was a wasp’s nest on one of the burners.
They took 2 days to fix the toilet, and two weeks to fix the stove. They replaced it, but then the new stove had a gas leak, which of course is a serious issue for myself and my service dog (yes, these people take advantage of people with disabilities).
After repeated attempts to contact my «property manager», I was given the cold shoulder and
informed that they were working on some type of solution. This solution was not found until a week after I have moved in. Finally, they got a working stove installed. It had a gas leak as well, which took them another day to fix. I had to tell the maintenance fellow how to fix the gas leak (you have to use teflon tape instead of regular caulk).
Fast forward one week, I come home to a bat flying around in my apartment on a Saturday night, a guano all over the floor and my bed. I get the bat out of the apartment, call emergency maintenance. All they do is come out with a little kid’s bug net in hand to see if the bat is there, which it wasn’t, and then they leave. Tuesday, Property Manager decided to call me about the bat situation, and offers to terminate my lease since CPM had violated it several times to begin with. I decided that I had been through so much already that it’d be fine, things can’t get worse. I’ll just stay in the apartment.
Well, my friends…
It took 2 weeks for someone to come out and bat-​proof the apartment. And I mean two weeks after Property Manager claimed to have put in a maintenance request and I had called several times putting in a new request each time.
And guess what! The night after they «bat-​proofed», I came home to find another one flying around my apartment! And right around this time, the smell of decaying bat flesh was coming out of one of the walls
This company lives off of taking advantage of people who are renting from far away. I signed my lease while living in Texas, and decided to trust their word and trust in common decency that the apartment would be livable when I got to Urbana. They tried to take my money and run, and pretend that the issues they shoved onto me didn’t actually exist. This company does not care about your well being or basic living rights as a human. They might be cheap, but there is a good reason for that. DO NOT RENT FROM THESE CROOKS. I don’t know why the Tenant’s Union doesn’t do anything to shut down their criminal operation which takes advantage of international students. BUT TAKE IT FROM ME: THIS IS NOT WORTH IT. FIND ANOTHER PLACE THAT’S SLIGHTLY MORE EXPENSIVE. The extra money for a slightly more expensive place pays for your peace of mind and a stable environment to live in.
Nothing is worth living in a slum, dealing with a company that ignores your basic human rights like access to a toilet, and safety for people with disabilities. Do not give them you or your parents’ hard earned cash. Trust me.

CPM had its pros and cons and it was just overall an average experience. They were great about maintenance requests and fixed everything as needed and responded quickly.
However, when I first got to my apartment it was clear it was never cleaned up after the old tenants moved out. It was disgustingly dirty. My apartment was missing 2 chests it was supposed to come with.
Lastly, the billing got all screwed up because of an old lease of my brother’s from a couple years back. CPM ended up eating the costs of the the billing that was wrong because they had screwed it up. It was a very frustrating experience but nice that they took care of it. Overall I was very meh about my CPM experience. Definitely need to change how they go about certain things

When my pipes broke last year, it took them SIX days to fix it. I was without running water for SIX days and did not get as much as even an apologize or an acknowledgement of the inconvenience.
When I originally signed the lease for my apartment it looked fine, but after I moved in I noticed all of the little details. The drawers in the kitchen were completely broken, electrical sockets hanging out of the wall, an extremely wobbly kitchen table, a window upstairs that would not close all the way, the list goes on and on…
Their staff is full of smart asses too. If I tell you that I’m sick with the flu and it’s not a good time to do an apartment showing (they NEVER give you notice), I’m doing that for YOUR safety. Nonetheless I guess he didn’t believe me, because he gave a smug smile and barged his way in anyway. I threw up a few minutes later and the person viewing the apartment got uncomfortable and wanted to leave. They brought over different people every day that week. I’m sure someone probably got sick. Their office is filled with dumbasses.

CPM is the worst management in town and I have to tell this to everyone since their management is a joke.
Rats everywhere, cracking walls, bad AC, malfunctioning microwave, etc you have millions problems after move in.
The worst thing is that they always sell their parking permit to the cars from nowhere so that your car permit for 500 $ is a rubbish because there is always no parking space left to you after 9:00 o’clock. You always have to worry about not being able to find a parking space after paying 500 $ a year. Is a parking space with an electrical pole right in front a parking space??? can you park a car in when there are cars on both sides??? when your car can not be parked in the spot for no parking space, they would have your car towed even before letting you know and they want you to pay 150 $ for this because they said there exists a parking space 200 yard from your apartment where you can park your car you never heard of before. What’s even wore is that they told you you should have known about that even without having given you any information on that before.
Sounds ridiculous? Very bad attitude and chaotic management. They are so happy and show carelessness when I said I wanted to post this online

Not satisfied with their parking spot rent service at all!
I needed a parking spot near university and so I rented one from them. They had me pay one year rent in full two months before the actual rent period started so they can reserve the spot for me. However they said they can’t give me the parking tag till the beginning of rent period!!! I came back two months later to pick up the tag and after 20 minutes of looking for my tag they said that it might be in another office and I have to go back a couple days later!!! This time I decided to call them before actually going there and wait for them to search for my tag! I did and they said they will have it ready for when I go there but they did not! Again I waited about 15 minutes for them to finally find my tag! frustrating!

Don’t use CPM, especially not to park at 905 Oregon. Last year, the entire garage flooded and most cars were totaled. They notified me of the flood the next day and did not even pay for the books that were ruined, let alone compensate me for the two months spent without a car/​new car. I could not get out of the contract or reimbursed for the ginormous inconvenience. The garage was a wreck for months until I called the city. They do not disclose the flood to prospective customers, so BEWARE! Bad bad bad

1 star only because zero is not possible. What can I say about this company that isn’t obvious. Filthy Expensive apartments for rent. I wish my nightmare ended with the closing of the lease. Unfortunately myself and four of my friends are still fighting a $ 5,000 collection/​lawsuit. For having broken a lamp and a table and «cleaning» services. They sell off any outstanding balance to Midland collections immediately and make a side business off of it. Lets just say it ruined my credit, but I don’t worry as I know this shady garbage company will crash and burn. The Universe will equalize.
They are thieves, please don’t rent from them.

Ridiculously unhelpful customer service staff. I usually don’t critique leasing companies this much, but I found CPM to be both curt and incredibly rude. As a college student, I was unfamiliar with what a «notarized letter» entailed. I assumed they just wanted a signed letter allowing my roommate to pick up my keys. Instead, one of their employees (who shall remain unnamed for now) sent me a one line message that stated only, «This letter is not notarized.» Not a word more. How is that even remotely helpful? It isn’t. I had to search through the entire website before I found a one to two-​line explanation of what they meant by notarized permission through my local bank. Talk about unnecessary searching and horrible customer service. Unbelievable.
Otherwise, the quality of apartments is relatively average from what I’ve seen via the viewing and visiting friends. However, service and price brings this rating waaaay down.

I lived at Campus Property Management for 3 years. Only because I could not afford to leave the property. They are the absolute pits. Management is terrible. They also find ways to steal your deposit. I am a clean tenant of which they asked me if there was anyway they could retain me as a tenant but found a way to charge me 350.00 worth of damages. The people that live at the urbana property is terrible dirty, lazy management that has no professionalism what so ever. Unless you have no place to live please do not live here.

A Strange place but stranger customers: Mr B, is one: you got thinking –with not thinking: pure fluff. What is the cooks like line? What is the shift managers duties? How does the staff handle their duties? Is the food too, salty, too slow on coming out? Is the business plan working. What is the customer base? Compare it to a better place –explain ???

Do not rent from CPM.
Actually — I can’t speak for everyone. Definitely do rent from CPM if you are lonely, and hundreds of dead and/​or alive insects are just the company you’ve been searching for. When you move in — they’ll be waiting for you! Alternatively, if you have watched those shows on TLC and wonder what it would be like to clean up an abandoned hoarder’s house — this is the landlord for you! Make sure you are the first of your roommates to arrive!
If you’re an architecture student, you can get «real life» experience of what unfinished buildings with multiple fire code violations are like from the comfort of your home. Why settle for a dull powerpoint presentation during a lecture when you can worry about your own building’s staircase collapsing to illustrate the importance of actually finishing a project?
Or, maybe you are a dog, and you love the smell of garbage/​dead animals/​other rotting things. Definitely rent a CPM apartment and you won’t even have to get out of bed to have such olfactory delights! You can also pick up a fresh case of fleas while you’re in that bed, flea medicine be damned!
Last, maybe you just find peculiar and mildly disturbing stains fascinating. You will be absolutely mesmerized by the sights around you in a CPM apartment — did that come from a water leak? Blood? What bodily fluid could have produced that?
If the above sound anything like you, contact CPM today and you won’t be disappointed.

Well, they addressed my concerns rather quickly after I posted on their facebook wall, so now it’s back to 3 stars?

In general cpm does not care about making a comfortable stay for you but money making.
We lived in an on campus 2bd apt which is small but in excellent location and equipped with good facilities.
The rent was $ 860 for the first year, and jumped to $ 990 the next year, and we were forced to renew the lease in october which is two months into the original lease or we would be risked to lose the apartment and harassed by people showing off the apartment for the next 10 MONTHS.
Be aware of this if you do not plan to move for more than a year since cpm is probably charging old tenants a lot more than new ones.
Find some place a little bit further if you have a car. Parking on campus is in fact very affordable.
Ask any passer-​by on campus about cpm before you choose to deal with them.

When I picture the people who work at CPM, I picture of bunch of enormously rotund people, sitting around with Hitler and Beelzebub, devising ways to steal money from college students who are already making negative-​money.
Here is the brilliant plan they have come up with: lure college students to their apartments that are made of old newspapers or something (those walls and floors are paper thin; I could hear everything anyone in the building did). Make them live a miserable life of being cold, being sleep-​deprived due to the tissue-​thin walls, and being poor because their rent is really not the lowest in town. Finally, when the students wise up and leave, never EVER send them their security deposit. Make them call many times for OVER A YEAR. Make sure you really kill their spirit over this year so that, when they finally get the security deposit, they won’t have any fight left to ask why you randomly deducted hundreds of dollars from an apartment that was left immaculate.
CPM, you’re a suckface.

I have to say that when I lived at a CPM managed property, that I had never been more uncomfortable, cold, or insecure. I lived in a 4 bedroom apartment on E. Stoughton. Needless to say, many of the windows were not sealed, which meant cold winter nights and warm summer nights regardless of whether the heat or a/​c was on.
Furthermore and probably most important, near the end of the year I had been living there, my roommates and I had the pleasant surprise of a RACCOON in our living room (Let me also state that we were on the 4^th floor). This raccoon decided to live with us in our living room and throughout the ventilation system of the apartment for a good week. The manner in which CPM got rid of the raccoon was by placing a brick over a hole in a closet where the raccoon entered the apartment. This didn’t keep the raccoon from running around the apartment ventilation system for a few days and probably dying… although we didn’t encounter any terrible odors. However, I do not see this as being the correct manner in taking care of an animal problem
I do not recommend anyone live with CPM as hundreds of problems have been reported to the university tenant union regarding their poor property management abilities.