Doctor Metcalf worked on my neck for some time. I paid my deductible each time and had insurance which covered the rest. After going to her for almost a year I decided to stop treatment. We settled up on the bill and I went on my way. Two years later I get a lawyers notice that she is trying to collect a small amount that my insurance had kicked back. Instead of picking up the phone and calling me she went to a lawyer. $ 500 later after all legal fees and court costs this went away. If she would have called or sent a notice in the mail I would have easily wrote a check. But instead I was punished for her lack of communication. Very unprofessional and I would advise people to do yourself a favor and go elsewhere. She cares more about nickel and diming her patients instead of treating them.