Apex Tint

Got a call /​message from «A Better Tint» saying they had purchased the contacts from Apex Tint and they would be servicing my Apex Tint warranty. Not sure if that means they purchased Apex Tint. .. or just their warranties?
At this point I have had absolutely no problems with the tinting that Apex did. .. and it’s been almost 10 months since they tinted my car windows. They still look great! Probably not going to need that warranty!
But, I am impressed with the customer service at A Better Tint. Pro-​active. They didn’t wait until I had problems and then let me know. Thanks Carly. Thanks ABT.

Bought a Groupon and would have loved to use it! I bought the Groupon in April and called pretty frequently the first few weeks and left messages. Someone did eventually call back and left a message (called around 11 AM on a weekday, I was at work so couldn’t answer). I called back same day and tried again repeatedly. Never got another call back. Had to get a refund from Groupon :(Would have loved to have my windows tinting in April or May. Now it’s already 120* and I need them down pronto! Looking elsewhere.

I left two voice messages during business hours over a period of two weeks because no one answered the phone. No response to either voice message. This week I decided to try one more time and stopped by the business location. At 2pm on Tuesday the front door was locked with no sign or message stating why the business is closed and when the owner might be returning. At this point, I’ve written Apex Tint off.

Had seen a couple groupons for window tint and after my first tint job bubbled, faded and began to peel, I decided it was time to have a re-​do.
Ron the owner of Apex is super down to earth and reasonable when it comes to pricing and making a suggestion for what you are looking for. He isn’t pushy and I felt like I was treated with respect the whole way. Not to mention I had to reschedule a few times to finally get in and never felt like he was irritated or needy.
When I dropped my car off late for my appt at 8:45, the tint job was done by 11. I returned and drove away into the not so sweltering sun thanks to Apex and the awesome new tint job.
PS Ceramic is worth the extra money.

Great service & fast delivery. These guys are top notch for tint,

Picked up a mint pre-​owned C300. It came with tinted windows but no tint on the windshield. I had a previous car windshield tinted, and found it to be a must for Phoenix. The place I used before was gone so I wound up at Apex. First class treatment all the way.
Dropped my car off in the morning, and got the call that afternoon saying it was ready. No issues. No drama, and a great job on the window that is literally my window to the world. No more need for sunglasses while driving, and no more hassle with the foil shield when parked. You couldn’t tell the windshield has tint, but what a difference it makes.
If you want a cheap price expect a cheap job. Apex did an excellent, professional job for a reasonable, realistic price. I’m happy, and my cool car is now just a bit cooler.

We used a Groupon. The Groupon is good for standard tint only, and that is explained up-​front. I anticipated having to pay for the first up-​grade, and the up-​charge was reasonable. No complaint there. One small «gotcha» was that removal of the old tint was not included. The rate wasn’t unreasonable, but one should still be aware of this. I figure the Groupon still saved me $ 30 or so.
I found the people I dealt with to be courteous, helpful, and professional. They got the job done, and it appears to be very good. The true test will be if I still feel this way in 6 months, or if we are having trouble with the tint. But so far it is excellent. And it does have a lifetime warranty, so if we do have trouble they said we can just bring it back.
If I have any more tinting that needs doing I will come here and let them do it. If you don’t see an update from me in a few months, that means the tint is holding up well and I’m happy. :-)

Flexible with schedules. Professional work completed quickly for a good price.

Had my jeep tinted and I am extremely happy. I used a groupon deal and got great service and a great discount. I only got the front two windows tinted with my groupon deal but I will be back to get the back ones done soon. Ron was extremely helpful and took a lot of time explaining everything and he answered all my questions with a helpful normal attitude and not the typical upsell BS I have got at other tint/​detail places. Ron was great and I will recommend his shop to everyone I know that asks about window tinting. Excellent experience all around.

Like many of the other users I found Apex Tint via a Groupon. I decided to give it a try because it seemed like a good deal and the reviews were mostly good. It was a little hard to get scheduled at first (I called and left a message, and they would call back while I was at work, no fault on their part) but finally was able to get scheduled for a 10am appointment.
On the day of the appointment I showed up and Ron got right to work explaining all my options. The groupon covered the basic tint in your choice of three different shades. I decided to upgrade to the ceramic tint because it blocks the heat out a lot better. Definitely a must have for any Arizona driver and worth the extra money. Ron told me the car would take about two hours and gave me their wi-​fi password so I could use my computer in the lobby. Two hours later my car was all finished and looking great. The tint looks fantastic and the interior of the car is noticeably cooler while driving around. Its also great to know that I have a lifetime warranty on the tint in case anything does go wrong.
If you need tint, I would definitely recommend Apex Tint. They are reasonably priced (even without the groupon) and do fantastic work.

I too, took a chance of using APEX via a Groupon offer. I bought the voucher and then had to schedule an on line appointment 3 months out. The appointment was specific to the half hour. About a month after making the appointment, I found that my appointment was canceled by APEX. I wasn’t informed by APEX, but by Groupon with no specific reason offered by APEX. Groupon refunded my cash.
While waiting for my appointment, I stopped in at the APEX store, but was never able to speak with anyone. Both times I went there, there was no one in the front office. I also called several times with no answers. From this experience, I wouldn’t even waste my time in dealing where commitments can’t be kept. No customer service there.

Apex is a scam. we attempted to set up an appointment for over a week, but no one answered, and pathetically, they were too lazy to return a phone call. they finally answered a week later. we would have already dumped them, but we were stuck with Groupon. They confirmed the make, model, and service required, and confirmed a price. When we arrived for our appt, they reneged their offer price and told us it would be an additional $ 55 to tint a VERY simple moonroof. unfortunately there’s a common thread with companies that have to resort to groupon for business, they are mostly clueless and they cant win customers without giving away discounted services. Good luck Apex, you’ll need lots of it. Stay AWAY… too many other tint companies to choose from.

The customer service needs to improve.
I had a difficult time getting a hold of someone at the shop and I do understand that it’s a small shop. I left a voicemail like their voicemail system asks customers to do. No one ever called me back. I had to keep on calling until I got someone on the phone. The process was time consuming.
I found this place with an online deal. The deal mentions that Apex would charge extra for specialty cars, trucks, etc. I called to ask all my questions and to make sure the deal covers my car with no extra charge. I confirmed my appointment a week later and was told there would be an extra charge to tint my sedan, because it had a «difficult nature» to tint it. I don’t know much about tinting and how much is appropriately charged, but I wasn’t quoted extra in the first place. This was all resolved though, because I spoke to Ron and he honored the original deal.
I was scheduled at 8am and was told to expect 2 – 3 hours to tint my car. That was fine with me, but I later found out that my car wasn’t started on until 10am. I got my car back around 11:30am. I would have appreciated if someone had kept me up to date with what was going on.
Some people who came in after me got their car done first. Maybe they had a 7am appointment, but came late; I don’t know.
After a couple days, I noticed one of my windows had some debris trapped under the tint. I haven’t pursued this yet.

Had two vehicles tinted over two consecutive days with Ron and his team at Apex, really happy with the results.
I used the LivingSocial coupons with the prior understanding that my vehicles would require an upcharge (both SUVs).
Work was done quickly and professionally — would certainly recommend them.

Great experience and excellent customer service.
I have delayed tinting my windows because it’s always a hassle having to leave the car somewhere and get a ride back, etc. But since the Sun is hanging out all day and trying to kill me… I knew it was time.
I saw this place on groupon and based on the reviews I decided to purchase it. The price was a super deal. Seriously — I almost feel bad for getting all that work done for such a low price.
I had a lot of work to do (on my laptop) so I decided to just stay there as they work on my car. My appointment was at 9am and in less than 2 hours I was driving away in my tinted car!
Ron greeted me as I walked in and immediately gave me their wifi password so I can get started on my work. He was very friendly and didn’t mind that I only used my groupon rather than upgrading to anything else. I know many places that try to make you feel bad for not upgrading.
I heard a few people call while I was there and the customer service is refreshing! Dealing with someone that is so nice and personable really just adds to the business.
When my car was ready it was pulled up to the front and get this… my AC was already on and waiting for me to enjoy. Doesn’t seem like a big deal, maybe, but in AZ this is a must!
I’m all about the little added touches that make my hard earned money worth it.
I read the other review about the scheduling mishap… I think that if everyone just calls the place any problem would be solved. Whenever you’re dealing with a 3^rd party scheduling system (e.g. groupon scheduler) there is always potential for screw ups. My appointment was not only right on time, but they even called me to confirm it before hand. If you value your time, always speak directly to the business to set up your appointments.
Big chain places charge too much and treat you like any other person on any other day… I’m recommending this steal of a deal to all my friends!
No more through the window sun burns for me!

I used Unilocal and Groupon to find Apex tint and I couldn’t be more thrilled. I am a transplant and I have had some bad experiences with customer service in the area. I couldn’t be more pleased with the level of customer service I received from Apex.
I called to schedule an appointment after hours and to my surprise someone answered. My phone died and she actually called me back?! No one does that. I told her I was surprised she answered and she said they have had so many calls, she had the phone forward her calls to her cell phone so she wouldn’t miss any customers. Seriously, who does that!!! I dropped off my car at 8am, and did not feel pressured to purchase anything above my Groupon. I did however, select to add a few more items for an additional charge, but asked Ron for them, they were not suggested.
As if I wasn’t already floored by the level of service I received (keep in mind I recently had a hair stylist in Scottsdale bump me because the walk-​in «paid more than me») Ron «took my word for it» on my Groupon because I left it at home, and completed all 5 windows within 3 hours. I received a phone call, brought in my Groupon and was out of the store in 5 minutes with a clean car, tape to remind me not to roll down my windows, and 5 tinted windows for the very very reasonable charge of 179.00. I have a guarantee and perfect windows. This is around 200.00 less than the Volvo dealership quoted me. Thank you APEX, I have already purchased a Groupon for friends as a gift :-)

Despicable. Tried to extort additional money to install tint on my car.
Called and discussed my vehicle in advance with the owner Ron. Told him year, make and model (2003 BMW 3-​series) and asked if it would be covered with the Groupon. He said it would and made no mention of any «specialty» charge. I specifically asked about any premium charge related to the vehicle because of the quarter panel windows and was told there was no additional charge. After receiving his reassurance, I purchased the Groupon and schedule my appointment for a month later.
Showed up on the day of my appointment to have the tint installed and was told it would be an additional $ 100 to install tint because it is a specialty vehicle. When I challenged the tint installer about this he said «Hey man, this is not bait and switch». I find it interesting that he chose to introduce that specific term into the conversation. He then went to go get Ron.
During the ensuing discussion with Ron, he denied having the conversation with me about my vehicle a month ago. He told me that the reason for charging extra was 1) My vehicle has a curved back window. 2) BMW is a luxury vehicle 3) He could tint 2 Toyota Corollas in the time it would take to tint my car. 4) His business would lose money if he tinted my car for $ 129 ($ 299 value).
He actually had the audacity to say that the price to tint my car without a Groupon would have easily been $ 399. They also attempted to use fear-​mongering tactics about how all other tint shops use inferior products and their tint would last.
Ultimately, Ron had no interest in doing what it would take to make this right and honoring the verbal information he had previously provided me.
While I appreciate the position of a business to reserve the right to charge more for a particular vehicle at their discretion; I have serious issues with saying one thing on the phone and then trying to pull a fast one when the customer shows up for the install. It’s unfortunate that this happened as others have had positive experiences with this company. My advice is to speak to the owner in advance and have him email you a price quote for your vehicle before purchasing any Groupons.

I heard about Apex tint through Groupon. After doing some research on the company they seemed to be very reputable and had good reviews. I called the owner Ron and explained I had purchased the Groupon. I figured they would be book solid and they were! After explained to him I was going on a road trip and desperately needed tint he agreed to get me in for an early appointment! I was blown away by his level of customer service and would recommend Apex tint to anyone!

I found this place to be completely profession and beyond that, considerate of their customers. All of my interactions were with the owner-​operator. He really cares about getting the job done right. My car just happened to have a mechanical problem while at Apex Tint, and the staff handled it extremely well, even staying late that night to get my tinting done. They could have easily made me come back another day. So far, my tint looks great. I would take any of my vehicles back to Apex Tint.

Regardless of how long I waited to get my car windows tinted (too long), I found the perfect place to have it done. I’m not sure what I was expecting, a garage type place maybe, but my first impression with Apex Tint is that it’s clean and welcoming. Jody walked me through my options and I found the prices quite reasonable and the install was quicker than I thought. They told me it would be a couple days before the tinting cured, but frankly, it looked good right out of the shop. Check these guys out. It’s definitely worth it.