Cold Stone Creamery

Chandler, United States

2.7

17 reviews

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Telephone:
+1 480-722-7767
Website:
www.coldstonecreamery.com
Address:
3163 West Chandler Blvd, Ste V-114, Chandler, AZ, 85226
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Today

Today –
Local time (Chandler) 6:13 PM Thursday, June 19, 2025

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Tuesday –
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Friday –
Saturday –
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Vicinity

Near this location:
60
ft
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Chili’s Grill & Bar
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Buffalo Wild Wings
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17 reviews of Cold Stone Creamery

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Place rating: 4
Gilbert, AZ
We like going to this place. A little pricey and the women was a little weird making the ice cream but solid place. Thank you!
Place rating: 3
Chandler, AZ
It was so hot in the shop that the ice cream was melting, the funny thing was that it was a lot cooler outside. So my complaint isn’t with the workers but the management actually. Get the AC fixed the poor workers were working hard and sweating there ass off.
Place rating: 3
Chandler, AZ
Great ice cream! However the place is very small and under staffed. While we were there, we saw three different groups of people leave because the place was too crowed and the wait was too long.
Place rating: 4
Phoenix, AZ
Considering it’s at the mall, this is a pretty reliable location for a quick treat, whether it’s after shopping, after lunch, or whenever. The staff is friendly and fast, and the location is clean. They have very limited seating, but the front of the store is all glass, so it gives you a fun view of mall and movie theater patrons.
Place rating: 4
Chandler, AZ
We do not frequent Coldstone Creamery often and thus were pleasantly surprised that there was a low-​fat option. The service we received at this location was friendly and efficient with the young girl waiting on us being patient as we contemplated our options, which we appreciated.
Place rating: 3
Chandler, AZ
UPDATE: Finally, some better employees! These guys know how to serve me right at night! Definatley will come back again.
Place rating: 1
Chandler, AZ
We ordered a cake, we picked it up got it home and cut into it. It was a white cake with white ice cream. Nothing else in it, not what we ordered. I called the store and was told thr Manager was at Queen Creek and Alma School store, he wasn’t I left my info and my issue. I called back to this store lrft my info and issue. Never received a call back.
Place rating: 1
Chandler, AZ
Worst service ever! The two girls working completely ignored us and continued cleaning as my boyfriend and I were waiting to order. Amanda who presented herself as manager was nothing but rude and argued with me when I asked to speak to someone above her. Completely disappointed! Food display was sticky and both the girls Amanda and Haley had no emotion I for sure will never come back.
Place rating: 1
Scottsdale, AZ
If I could no stars I would… We came in 2min before close as 2 other people were being served but we were told that they were the last people they were serving. Horrible business practice will never return there again. I understand you want to go home (I worked in a restaurant for 6 years) but at the end of the day we came in before close you should have served us.
Place rating: 3
Vasastan, Stockholm, Sweden
Nice icecreams with a huge amount of alternatives. Nice place to grab an icecream when in the mall. Had the donought — one. Overall good place
Place rating: 3
Chandler, AZ
Service with a smile. Friendly staff. Place is a tad on the smaller side but same creamy cold stone ice cream as every other location. No surprises.
Place rating: 3
Garden Grove, CA
The ice cream is good. Workers are friendly. But god the place was so dirty the last time I came… I literally was tip toeing my way out cause the floor had dirty water or something. It was gross. And the place is too small and I felt cramped up with the other customers.
Place rating: 4
Strawberry, AZ
Near Harkins. A good stop after a movie. Very small. Two tables outside. Inside standing room only.
Place rating: 1
Chandler, AZ
Ice cream was soft and not creamy like it used to be. Way over priced
Place rating: 1
Chandler, AZ
I can’t rate this place because it’s not there. they moved, miles down the road to a different location, who knows how long ago. Unilocal won’t let me give zero stars for a non-​existent place
Place rating: 5
Alameda, CA
They made the PERFECT ice cream cake for my daughter’s birthday party. For weeks she said she wanted a strawberry cake, with pooh and tigger and rainbows… and that is exactly what she got! She was thrilled, and everyone at the party said it was probably the best strawberry ice cream they had ever had.
Place rating: 2
Chandler, AZ
I don’t get Cold Stone. My daughter once got the mint flavor w/​mix-​in, it tasted like toothpaste, the mint flavor was so strong!
The mix-​ins give ice cream w/​so-​so flavor some zip, but that adds too many unnecessary calories.
If I’m gonna blow bucks on ice cream, its either a special stop to Angel Sweet where the flavors of the gelato on its own make it yummy, no need for mix-​ins, or I’ll pick up some Ben & Jerry’s, Blue Bunny or Breyers from Fry’s.