Northern Virginia Tree Experts

This company was asked to give us an estimate for tree removal. We were told the gentleman would arrive in the afternoon and he showed up in the early morning instead without any notice. Our neighbor and I allow our dogs to run between our yards and had the company or the gentleman called ahead to notify us of a early arrival, the dogs would be placed in an area where they couldn’t reach visitors. Our dogs are friendly and may bark but will not bite. I asked him to give me a moment while I placed my dogs in a seperate room and proceeded to walk out front. The neighbor’s dog and the dog she is currently puppy sitting were in my front yard. The gentleman swatted at the dogs with his clipboard while yelling at me to remove the dogs. I told him that if he were to please step back on the other side of the gate while I did this then I had no problem. He yelled at me and said he would go to the gate when the dogs were removed. As I explained to him, its not possible to remove them with him standing within the gate. He was rude and at this point my neighbor had come out of her house and was visibly upset and crying because he was so rude and she thought my boyfriend and I would be angry with her. I told her we weren’t upset with her because we had no advanced notice that this man was coming early. With permission from my boyfriend and once the dogs were contained, I kindly declined the estimate and asked the man to kindly leave our property. I told him we were no longer interested in this company and he said that he was no longer interested in giving us an estimate either. He stormed off to his car and took off. I did call and report the incident to his manager and she assured me that she spoke to him and discussed the matter. I was thanked for the information and told that they don’t expect him to behave this way in the future. She did say that he agreed his behavior was inappropriate. I will not use this company based on this. First impressions are very important and this behavior is not how a company stays in business or obtains new clients. I have worked in customer service for over 20 years and I know the proper way to conduct business.

Chris came to my home to do a consultation on my fig tree and even gave bonus advice on a decorative cherry tree in my yard. The knowledge that he shared will hopefully help me save the new growth from my mostly dead fig tree. If the tree does not survive, I will definitely use this company to remove the stump and roots so that I can plant a new fig tree. I appreciate that Chris understood my sentimental attachment to the tree and gave pointers for the best chance for survival. I know it is a long shot but I appreciate the time that he took to share those suggestions with me, and it gave me some hope. He was professional, knowledgeable and personable. I highly recommend using this service for your tree needs in northern VA.

On most of my trees these guys did a good job — an old Silver Maple, 5 Leyland Cyprus, etc. However, they absolutely butchered one beloved crêpe myrtle and cut too much off 2 others. But THEY BUTCHERED ONE OF MY FAVORITE TREES, COMPLETELY OUTSIDE THE SCOPE OF OUR AGREEMENT.
Here is what Bryan wrote on the work order for 3 crêpe myrtles in my front yard. «A more even skirt can be achieved on crape myrtles but does not have to be 8 feet [as an earlier estimate had said.] We could start with 6 ft and see how you like it.»
Well, they took the crêpe myrtles well beyond even the 8 feet Bryan says wasn’t necessary. On one tree on which the lowest branches were well above 6 feet, they took off at least an ADDITIONAL 6 feet. This beautiful tree that used to shade my window and provide a wonderful pathway for my front door now looks like a twig. Bryan tried making me feel better by saying, «look, this is how much your tree grew this year alone. It will grow out again.» Well, what he showed me was about 1 foot of growth, which means that in about 6 years it will grow back again.
I wouldn’t let these guys mow my lawn, much less trim my trees. Stay away!

Awesome to work with. Great response time to my initial request for an estimate, and they actually finished the work a couple of days earlier than anticipated. Their price was significantly less than other estimates, but the work (pruning a bunch of trees away from my roof). Everything was cleaned up when the crew left — and they were really quiet. A great experience from start to finish.

Hired NVTE to remove a very large and dead birch tree from my backyard. Although I was very nervous due to how close it was to my house, NVTE did a great job dismantling the tree piece by piece until it was completely gone. They were very professional and did a thorough job cleaning up once they were finished. Would highly recommend to anyone needing a tree removed.

I hired NVTE to remove two dead trees, a large maple very close to my house and an old pine toward the eastern side of my yard. I got three different estimates for the work, and NVTE was the cheapest (they were 41% cheaper than Four Brothers and WAY cheaper than Tree Techs). Also, NVTE offers a 10% military discount, so that was great of them.
(Note: That’s for tree removal — Four Brothers was cheaper on pruning and stump grinding.)
The estimation process was done completely without me even needing to be home, and they left the quote on my door. I then selected the items from the quote that I wanted and called to confirm an appointment date, signed the quote and sent it via email.
On the day of the appointment, the guys arrived on time (which I can tell you just from the estimate Four Brothers came out to do that they ran a couple hours late, another reason I went with NVTE). Two young Hispanic guys handled everything. They fought the rain and got it all done in about five hours.
I’m really pleased with the cleanup. They left minimal sawdust around, and they picked up every twig. Everything was hauled away perfectly, and they even used a blower on my driveway to get rid of sawdust remnants there.
I really have no complaints other than they left a bit of the wire on my fence interior bent up and tore up some grass on the other fence entrance from dragging tree debris. Given how wet it was when they were to that phase of the job though, I see those as minor things and collateral damage for the most part.
Overall, great job. If I need another tree removed, they will get my business.

We’ve used NoVA Tree Experts for years and have been very very pleased with their work. Many neighbors lost trees during the blizzards, duracho, ice storms and even heavy thunderstorms. We’re one of the few who didn’t even lose a limb. I credit NoVA Tree for the success & health of our mature and younger trees. I’ve recommended them to tons of people! Trust me you cannot go wrong using these folks! :o)

Northern Virginia Tree Experts removed a large tree that was right next to my house and also removed some branches from other trees around my house. They came in at exactly the estimated amount and were very neat. I’m very satisfied with their work.

We recently hired this firm to trim two hornbeams and a cherry tree in the back yard of our townhouse. Their work was very unsatisfactory. They did not remove a number of branches overhanging our property line, which we asked them to do; and they «trimmed» the two hornbeams so savagely that they were left looking very ugly and largely stripped, and they likely will take years to recover. These people do not do tree work like «experts.»