db Sutton & Co

Tanzi gave me an excellent pedicure. Not only was the pedicure itself enjoyable, but our conversation was equally interesting. Tanzi goes the extra mile to hold a meaningful conversation with customers. Such customer service is becoming increasingly rare these days.

Let me start out by saying that I never ever get my hair cut. Result: LONG, tired, unruly, split-​ended, untamed frizzy beast.
I was recently recommended to D. B. Sutton by a coworker, so I decided to give it a go before the summer really started (read: chlorine, sunshine, humidity and all that good stuff that comes with the season).
I booked an appointment with Mary and could not be more pleased with the results! After 21 years of painful hair-​cutting experiences, I’ve finally found a stylist and salon that works for me.
She did an excellent job of listening to what I wanted and offering suggestions about cut and style basics (she was also the first hair-​cutter who accepted my separation anxiety for my length!) She cut the split ends and left behind beautiful layers as she talked me through what she was doing.
I left with hair that actually looks well cared for (gasp). Definitely my new favorite place for anything hair-​related. Will probably return to get it colored soon.

When I lived in Chapel Hill, I always knew that I could call on db sutton & co and walk out with a great cut. The owner does a great job of hiring stylists and I have always been extremely pleased with the quality of both the younger and the more experienced stylists! Nice, knowledgeable, and honest with their clients. A definite 5 stars

I had an appointment with David himself, going from blonde to brunette. I really wanted to like this place but I’ve got to say I was really unhappy with how it turned out. I went in and waited 30 minutes for him to finish his other client, even though I was on time… whatever, no big deal, luckily I was free all afternoon. I told him I wanted to go from blonde (heavily dimensional, so I’d booked for a double process to help dilute some of the highlights) to a medium mahogany brown. David immediately got pretty nasty with me — «uh, so what exactly do you want? because I have no idea what you mean by ‘medium mahogany brown. do you want red highlights, do you want dark brown or what?» First of all, have you ever seen mahogany wood? Of course I want red in it… I asked, a little rebuffed, to see a book of swatches so I could show him exactly what I wanted. In a huff, he got up and just dismissively told me he’d figure something out and find a swatch he thought would help him make sense of what I was saying. Jesus, dude, I think I was pretty specific about the color, and if you were a little more accommodating I would have showed you myself.
I dye my hair frequently so I’m pretty knowledgable when it comes to knowing what I want — the swatch he brought out was a little dark but god he PUSHED and PUSHED for it, insisting that the darkness would help to mask some of the highlights in my hair and bring it down to more one solid color. Okay, whatever, you’re the professional, if you think that’s going to work I’ll let you try it. He gets to work with a single process (not what I booked, but again, he’s the pro…) and just sort of treats me like a child the entire time. He was bossy and rude during our conversations, interrupting me all the time and frequently chastising me. I’m 22 so I get that I’m not an older client but I’m not 13, please don’t speak to me like I am! Eventually I just stopped engaging him in conversation. My hair was moderately damaged from the previous blonde work I had done, and when the color was washed out and he was blowdrying my hair, he didn’t add anything to it to make it more manageable or less rough — and when it was finally dry, it was straw-​like in texture. They charged me for the double process, saying I had to pay for the time they’d booked out for him, as he waltzed into the backroom to relax for the remainder of the time I was paying for.
Two days later, after some of the color had faded out, what do you know! Streakfest from those highlights he INSISTED the single process would cover. All in all it was a waste of money to be treated poorly. David was a jerk and I was totally unimpressed.

I wrote a review under my husband’s (Luke C) account already. Lynne is wonderful. I have been late a few times and she is so accommodating and patient.
Put simply it’s a technically great cut from an experienced hairdresser without the superficial conversations and hard sell on products. I always walk out feeling that my hair is bouncing and people are admiring.

Lynne has been my (Luke’s wife) hairdresser for almost 3 years. After getting random people at Mina’s it was great to have a person who was experienced and able to give an opinion about what suits me.
She is willing to try new things depending on how adventurous you are. I hear she is great with hair color. She’s also a really nice person — no fake conversations. I have been late a few times and she has been really accommodating.

I am still so happy I finally found Rachel, a great hair stylist at d.b. sutton & co. She just went out on maternity leave, but will be back in April. She is the only person I trust to give me an honest, experienced opinion on what to do with my hair. And I’m more than willing to pay a little extra for that expert consultation. I hate going to places and asking for a stylist’s advice, and they have none or give you a bad ‘do for your face shape or hair texture. With Rachel, you will not have this problem. She is just fantastic! I also love Bumble and bumble products. I almost don’t want to write this review because I have a hard enough time getting an appointment with Rachel already. Also, if you can’t see Rachel, try David. I’ve also heard good things.