SpringHill Suites Charleston Downtown/Riverview

This was my first trip to Charleston and we chose this hotel due to the review from Unilocal and other advice sites. We were welcomed by Jenna and were able check in a bit early since our room was available. She was so hospitable and sweet. The manager Kyle is so professional and gracious. Under his management they provide activities every evening. We had wine tasting last night and looking forward to cheesecake tasting today. Due to the weather conditions the lobby is converted to family table games with complimentary Sangria for the adults. Our room was clean and comfortable. Breakfast was great with a wide assortment of healthy choice. I’m looking forward to coming back to visit.

If you are visiting for a few days, it’s nice to have extra room to spread out along with a fridge and microwave. It’s a typical Springhill Suites with the exception of the staff. The front desk staff were super friendly and really go above and beyond to make you feel welcome. We loved the nighttime shuttle to historic district. So convenient!

This is a great place for an over night stay. I do want to know I was the youngest person at breakfast. That part of it was the usual simple breakfast. Powdered eggs, dried out bacon, pastries, a waffle maker and juice. The check process was one of the easiest I have experienced. As a Rewards member everything was ready and I received a welcome gift that I have not experienced at other Marriott properties. Also there were mimosa’s at check in which was a nice gesture and they were good.

Excellent experience. Clean room. Efficient cleaning staff. Front desk staff very friendly– we were there for a funeral in Charleston– weekend of 4 – 6 Mar and the staff that weekend were kind, compassionate, and cheerful which was great. They were accommodating to our needs. Thank you. The shuttle service was great– we took it into town– easy drop off and pick up. The hot breakfast was fantastic– always plenty of food: waffles, eggs, potatoes, sausage/​ham, fruit, oatmeal… and coffee was decent! Location was key and easy to get to other stores/​shops. Overall– excellent and highly recommended and will return when we come to Charleston again.

I have stayed at some questionable places in my youth. Mostly because I was young and broke. I didn’t care about the smell or grime or the breakfast or the pluming or all the other things I have come accustom to in my middle age. I chose this hotel because it wasn’t the cheapest. As a mater of fact it was pricier than the Hampton Inn I would normally stay at. (I stay those with work most times because their always clean and I only need a place to rest).
I’m embarrassed to be here. I wish I had just gone cheap and stayed at the notell motel. At least then I wouldn’t be upset that the bathtub doesn’t drain or the smell of mildew lingers in the air. That the breakfast is nothing more grease flavored with grease and salt. The apple juice has something floating in it like oj, BUT ITS APPLE JUICE. The toilet paper is that cheap crap they use at the office because someone keeps stealing the good kind.
«Come check out our wine tasting «. Where we give u a splash of shitty wine in a plastic cup. The only thing that I can’t complain about here is the smiles from the staff. They seem to be able to smile and agree with anything and make you understand that they don’t give a $#!¥ while smiling ear to ear.
Save your money and stay somewhere else. Or spend some more and stay at the Ritz. But don’t stay here.

This place is very dated, but the rooms are huge. Ours had a fridge, microwave, sink, a pull-​out-​bed couch, two queen sized beds, and two TVs — one for the living area and the other in the bedroom.
Breakfast was included, which was a plus. It wasn’t an amazing breakfast, but it served its purpose of filling me up. There were cookies available throughout the day, as well as coffee and juice.
The staff was pretty friendly, too.
It’s not very conveniently located — there is nothing much to do within walking distance, and downtown Charleston is about a 10−15-minute drive away, before having to find parking.
Overall, it was a decent place to stay, if you can forgive some of the oldness of it all and realize that for the price, it’s a solid deal.

Nice, clean and very accommodating. All of the staff members were helpful and professional. Overall, an exceptional stay.

Found this place for a last minute get away. Perfect size for our family. Breakfast was good with kids too. Best thing, the shuttle back and forth to downtown in the evenings. No parking hassles. Very clean and great customer service. This is our go to for family stays in Charleston.

This Springhill Suites is dated. It looks like they threw some paint on the walls, changed the bedding, threw in the wet bar and called it «recently renovated». Our room is a bit musty, and the bathroom looked a bit worn with dated fixtures.
They have a free continental breakfast in the lobby each morning. It was the usual disappointment that a «free continental breakfast» is. Eggs, sausage and pancakes getting weird, and rubbery in warming dishes… bags and cheap bread for toast… out of season fruit (bananas, oranges, apples). If it had been up to me, I would have rather paid for a real meal rather than eat that sad display.
I stayed at Springhill Suites Marriott in May for a wedding, the room was approx. $ 200/​night. The reason we chose this location was because it was about half the price of the hotels in downtown Charleston. It was a close to the city, 5 – 10 min. drive, about a $ 10 Über ride, though only about 2 miles away, it was not really walk-​able because of the bridges that separate this hotel from downtown.
There was a nice walking/​bike path down the street from the hotel, it weaved a few miles through a residential part of town. That was probably the most enjoyable part about my stay at the Springhill Suites Marriott at Ripley Point.

Clean room, friendly staff, nice property, good food on the breakfast bar. Will most definitely stay again on my next trip to Charleston.

I really enjoyed my (brief) stay at this property last week. The king suite was a great value at $ 103+tax! My room was modern, clean, big enough, and had a small balcony. Front desk staff was friendly and honored my only two requests prior to arrival (high floor room and room far from elevator).
I wasn’t able to take advantage of some of the amenities such as the complimentary shuttle to downtown or breakfast, but it was nice to know they were available. If I return to Charleston again, I hope I can be a guest here again.

A pretty hotel, but the beds seemed smaller than expected. Still, the room was comfy & there was plenty of space. It was however, impossible to shower without getting water all over the floor in our room– I think the shower curtain just wasn’t long enough. We were there when it was raining & the front desk clerk suggested we take the stairs off the lobby down to the parking lot– that was a mistake! The steps were SO slippery due to the rain that I went slipping & sliding down them (painful!). So, if it’s raining, avoid those steps like the plague– otherwise it’s a comfy hotel. Breakfast was what you’d expect from a breakfast buffet at a hotel. Edible, but you’d be better off getting breakfast in town.

The accommodations were wonderful and the staff was exceptional. The breakfast was great and the closeness to downtown was a huge convenience. The staff was friendly, knowledgeable and eager to help. I had a great experience at Springhill Suites and I checkout with a smile on my face. This hotel gets my highest recommendation and I look forward to my next visit.
Tamara

Great location to access downtown Charleston and quite a savings over downtown. We didn’t even use the free shuttle because of our schedule, but it’s 5 – 10 easy minutes to the free parking along the Battery. Can’t beat it. It was very convenient to be able to quickly jump back to the hotel and then go back downtown for dinner. Staff was great and breakfast was definitely above par.

I would definitely stay here again. The hotel is right outside downtown Charleston (only a ten minute drive to King St). They had a very nice, hot complimentary breakfast every morning until 10:00 a.m. The hotel also offered free nightly shuttle service to downtown Charleston. We had a suite which was very large (included and kitchenette) and overlooked a marina. The only negative I have to say is that there could be more variety in the breakfast every morning (but hey, it was free) and the pool could have been bigger. But overall, I would stay here again!

Suite is amazing and the staff was very polite. The price was the best was great also. Would definitely come back.

Actually 3−½ stars. The rooms are a contemporary take on a standard suite-​style room. We were on a recently renovated floor, which was bright and cheerful. Our room was clean, and faced the marina (the other side faces a natural river wetland. We booked here because it’s a bargain compared to downtown hotels, parking is free, AND they’ve a free shuttle to/​from downtown. It’s a 10 minute ride and has friendly drivers who know all the best places to eat in town.
We arrived by rental car; did I say that parking is free? That’s a plus if you’re planning on visiting the plantations along the Ashley River (15 – 20 minutes away.) Note that there’s an elevator to the 2^nd floor lobby; we found it after we’d dragged our bags up the large open stair.
The staff was fantastically welcome and helpful. Though I’m a Marriott preferred guest, most hotels in this chain simply record the number, add the points, and go about their business. At this property, a gift bag with maps, bottled water, and cookies were handed to me at check-​in. Nice!
A complimentary hot breakfast is included. This includes scrambled eggs, home fries, and a breakfast meat, so this is a real plus.
There were two issues (otherwise a 4-​star rating), which we reported to the desk. Hopefully they’ll make the fixes and your stay will be even better: Wifi connections were slow, and occasionally dropped out; the TV had a peculiar connection problem, where it worked when we swung the unit from the wall, but lost the signal when we pushed it back, flush to the wall.

Giving this place 2 stars as it has some work to do to get to the 3 or 4 star range. First, the room was very nice and updated. Didn’t really like the placement of the TV as it was hard to see if you were lying on the far side of the bed, but that is a small detail. The bed was really awkward. There wasn’t a mattress cover, but a blanket under the fitted sheet. It moved anytime you moved in the bed and caused wrinkles that you could feel under the sheet. Next, the duvet did not have a cover on it. I would not imagine those are washed after each guest, so I would have wanted to see a cover on it. Also, the duvet was way too small for the bed. It barely reached the edges of the bed and did not work when there were 2 people sharing the bed. It was a war all night pulling back and forth to try and stay covered by the duvet.
Now comes the worst part. We were woken up by construction at 7:45am. It sounded like someone was trying to come through the wall behind the bed. When I told the front desk about this, they stated that construction wasn’t supposed to start until 9 or 10am. It’s a little shocking that as a hotel manager, you didn’t know that your hotel was having construction completed on it before it was scheduled. Also a little shocking, the construction manager was standing somewhere nearby and heard our conversation and came around to say sorry and ask if we wanted it stopped. Of course by that time, we were up and packed and nothing needed to be done. Didn’t think it was too professional him stepping into our conversation while I was speaking to the manager, but that is not necessarily the hotel’s fault.
Also, the shuttle to downtown needs to stick to its schedule a little better. It was over 15 minutes late and we almost missed our dinner reservations due to this.
Lastly, housekeeping needs to check the balconies when they are cleaning the rooms as we found a water-​bottle full of cigarettes on our balcony.
If the bed situation and construction can get under control, I would recommend this hotel as a good option versus the outrageously expensive hotels in DT Charleston.

Nice place to stay overall. Very convenient shuttle to downtown starting at 5pm till 11pm, the drivers are all friendly, knowledgable, and great at engaging you during your trip.
The room had 2 nice sized TVs, a clean king sized bed, and roomy bathroom. The room also had a large window, and plenty of lights. My only negative about the room are the pillows, may want to bring your own, mine were way to soft.
Breakfast in the morning is fantastic, a huge variety of food, and everything I had (grits, corn beef hash, turkey bacon, bagels, and muffins) was a delight to eat.
I would stay here again.

The location was great; very close to downtown, but the price was very reasonable. The shuttle and the driver (Stanley) made this an ideal budget location. The shuttle dropped us off and picked us up at a convenient location. Even though it was packed everyone was able to fit in and it operated on the published schedule. There was a good breakfast and a beer tasting when we first arrived. It’s nothing spectacular but it’s clean, close to downtown and well priced.

Wonderful large rooms. Clean and neat. Lobby is on the second floor but there is an elevator to take you up. Friendly and helpful staff.
Free parking.
Free wifi.
Free hot and cold breakfast buffet.
Free shuttle to the historic district.
Free cookies and hot drinks at night.
Right on the marina with some great views and photo shots.
Only negative so far? No restaurants within walking distance but they do have menus for delivery options.
I was able to get a good price on Priceline of132. Reasonable for the location and items included. I would recommend it and stay here again.

While not as well appointed as newer Springhill Suites, I found this to be a comfortable and well run hotel. I have always been impressed with Marriott properties and found you can always count on them for a good stay.
As with most Marriott properties, the bed was very comfortable. The room was spacious and clean and included a desk and pullout couch. The only complaint would be the «crib» we requested for our child. It turned out to just be a pack and play.
The staff was courteous and helpful. The hotel has a mini mart in the lobby that included snacks, drinks, and alcohol. The included breakfast was a full spread complete with waffles to make, fresh oatmeal, cereal, and fresh entrees. The breakfast casserole was really good.
The property also has a pool and hot tub. The staff also organizes daily events for the guests. Combine that with free cocktail hour and parking and this hotel is a great value for the price and is perfect for a weekend stay.

We recently stayed at this property while attending a wedding in Charleston. I stay at Marriott’s often, and understand the radical differences of Marriott Suites depending on where you are in the country.
that said, this is an older Marriott that really needs updating. 4:3 TVs are the first thing that need to go.
The desk is well set up, but you have to go crawling underneath to plug something in. BUT… the wifi is free!
The beds are comfortable, but this Marriott uses the older A/​C units that blow cold air directly at you. That should be addressed.
The bathrooms are fine, but this property uses REALLY cheap curtain hangers that are pretty bent up and unclipped.
The breakfast (included) is a bit more robust than some of the other properties I’ve stayed at, and includes the basics as well as eggs, sausage, «make your own» waffles, etc.
The location is conveniently on the water… great ambiance. Also, they do include a shuttle starting at 5pm running to/​from downtown.
Parking is free… always a nice touch.
Overall, I’d probably stay here again, but would definitely appreciate an upgrade between now and then…

I booked this stay a few months back using a complimentary Marriott Certificate I had earned. The front desk personal was super friendly. The gentleman gave may a welcome gift local treat and a bottle of water. He also me offered another 2 beverages and a snack from the marketplace store.
My room was located on the top floor and had a outdoor balcony and a view of the harbor
They offer a shuttle here twice an hour to the downtown area if you don’t have a car which is great. They also offer complimentary breakfast daily, although I didn’t eat here.
Overall I was happy with my stay here and would return again in the future.