Let me start by saying that I do go to the big box tool/garden center to get items that I’ve already decided on and I’m looking for that no interaction in/out experience. However, when I need help or I don’t know what I’m looking for I’ll go to Beatties Ford Hardware. It looks like a very small store but somehow, every time I go there I come out with what I need. This time I needed a fast lawnmower repair(yes folks they do small engine repair) and every other place I was calling kept telling me 2 weeks or kept me on hold until I figured that was their way of saying they didn’t have time for my business. They have set pricing and when you want your lawnmower so you can cut your already high grass as soon as possible and they tell you that you can get it tomorrow then it’s really not a problem and reasonable. I dropped it off Thursday morning and it was ready that late afternoon. Exactly what I needed. The mower runs well and they give a 15 day warranty on their work which is reassuring.
Stephen K.
Place rating: 4 Dublin, Republic of Ireland
Luke’s review prompted me to bring my little purchase to a local business, rather than the chain stores all around me. I found that his friendly experience was not unusual. The same fella greeted me and called me «boss man» about 30 times as we talked about various ant and beetle killers. Their selection is limited, but seemed to focus more on plumbing and gardening supplies than traditional hardware. Maybe that is the niche they have carved out to survive in. Now, Luke did leave something out. I suspect that he wanted to avoid being indelicate, but I think it bears mentioning. This friendly, helpful clerk patrolling the floors and calling everyone«boss man» looks indigent. He is scrawny, dirty, and missing all of his front teeth. Friendly as hell, but quite a sight. I’m only saying it so you aren’t alarmed when he approaches you.