Chili’s Grill & Bar

I’m giving this restaurant a very generous one star because there’s no option to give them any less all the food tasted frozen not fresh very unappealing and I had to run the waitress down every single time I wanted a refill will not be back very disappointing

Not bad. Under staffed and EVERYTHING I come I have to wait for the bartender to show up behind the bar!

Five Guys is a better choice. Food was just not good. Last time I was there, it was not good. Thought I would give it another try. Not again. So many other good options in this price range.

They have good food and drinks for a fair price. The service is good over all but everyone is going to have a bad day now and then. I used to go a lot more often than I do now, but I’ll be going back again at some point, I’m sure. There’s nothing really outstanding about this place, good or bad. It’s a Chilis, just like the rest of them.

I give them 1 star for atmosphere.
We went in yesterday and place was fairly empty.
We asked for a booth, hostess response was «I think we can do that».
Then we order, I said no ranch dressing and dressing on side.
Order comes and mine is drenched in ranch. Waitress didn’t even notice! So, I send back but she leaves other person’s meal.
Was other person supposed to eat their’s? or wait until everyone is served?
We don’t eat until everyone is served. It is extremely rude to do so.
5 mins pass and my meal comes, my friend’s meal (pasta) is now ice cold.
Not interested in our meals at that point.
We offered to pay for our drinks and left.
Cook should of checked meals! waitress double checked and when a meal goes back the whole table goes back to stay warm.

Went here with my daughter while visiting her from out of state. I had eaten a late brunch while traveling, so I had a glass of water and watched her eat. She got the salmon, and it looked wonderful. She said it was! She liked the seasoning and the fact that it was lightly crusted on the bottom.
Our server was attentive without being intrusive. We sat outside and enjoyed a lovely breeze – and a view of the fountain.
A couple of women sat down on the deck area and were smoking. A manager-​type asked them to stop within 10 minutes or so. I appreciated that. There was a sign that said NO SMOKING, so either they were illiterate or they thought it didn’t apply to them!

Chills really has stepped up their game over the past few years. This particular location seems to have relatively slow service. But overall the food is the bomb (I always get the same thing-​mango chile chicken.) good drinks decent prices and good atmosphere!
I probably shouldn’t leave a review before I actually get the food. Multiple people had the wrong sides and chicken wasn’t properly cooked :(yuck
WORSR CUSTOMER SERVICE IVE EVER SEEN IN A RESTAURANT. the manager was literally horrible. Tried to make us pay for the raw chicken and then took it away and she ended up never eating anything.
Calling corporate on this particular chills. Horrible horrible experience.

It’s Chili’s… We tried their flatbread with the tomatoes and garlic aioli. It was very good. Nice and crispy.
Prices are good and staff is friendly.
I like that it has a bar to sit at.
The only negative was all the sodas/​club sodas etc at the bar were flat. The bartender had to go to the server station to get the fizzy water for our drinks.

i have eaten at several chilis throughout the years and hadnt been to one in a while. my mother, son, and i went tonight and i was appauled at the whole experience. the service was slack no refills, smiles, or check backs, the food toook 45 minutes to come out~ i ordered an appetizer, my son got a kiddie meal, and my mother ordered two sides. when we asked to speak to the manager she took quite a while and showed up with our very late food and mentioned she heard we wanted to speak with us, dropped the food, and walked off without speaking with us. no one ever asked how it was ~ if they had we would have told them the order was wrong and overcooked and super greasy, trying to pay was anotehr 20 minute process. we WILL NEVER be back again. its rare in our busy schedules the 3 of us get to go out to eat together and was dissapointing to spend hard earned money on a horrible dinner

Chili’s, a blast from the past. I have always passed right by this place when visiting The Arboretum, but decided, «why not», to give it a try.
I arrived a little after 12:00pm on Sunday afternoon and requested a booth, which I received. Once seated I was greeted for my drink order and asked if I would like chips, absolutely! The chips were SO fresh and I truly enjoyed the salsa. My margarita arrived, delish!
After reviewing the menu I asked the waitress for her thoughts between two dishes and she highly recommended the fajitas. I ordered the chicken fajitas with the side of rice and beans, for an extra $.99. Note: Won’t bother with the rice and beans next time.
As for the fajitas, they arrived, not sizzling and a little blah, as you can see from my first photo. I requested they re cook the chicken and veggies, well done, and they were amazing, see 2^nd photo. I ate the entire dish, while I continued to enjoy the chips, and got some to to :-).
So, I was torn on my review, but my reasoning for 3 stars at this point:
1^st visit in years, second, the hostess seemed to be monitoring the tables consistently, which made me feel rushed. I know restaurants expect a good turnaround, especially at lunch, however, I was not sitting there talking. I ordered a second drink and continued to eat, until I was ready to go.
I do hope to get back soon, try something different and update my review.
Overall, I am glad I stop at Chiki’s and look forward to giving them another shot or two.

I eat here regularly and have always had a great experience. The staff is great and the food is really good. We always eat from the 2 for $ 20 menu which includes an appetizer. You pay on a computer at your rather than having to wait on your waiter. I recommend this restaurant to couples.

This is the Arboretum Chili’s. You may have heard that Chili’s corporately was going to respond to increasing pressure from places like Qdoba and Chipotle by greater emphasis on the Southwest dishes. They definitely have made this change, and not for the better. You can still find a few good old reliable burgers and salads that used to make this my go-​to place for dinner with guests, but the new menu is so over-​biased with Tex-​Mex that the rest suffer. Surprisingly the fajitas, long a staple at Chili’s, were absolutely HORRIBLE. The steak was tough and chewy. and the portions reduced. The new hot spicy taco shells they use for everything are also a horrible over-​use of spice. After years of going here, my wife swore she’d never go again, it was that bad. A shame.

It’s Chilis. It’s where you go because either nothing else is around or the person you wanted to eat dinner with has never eaten good food before in their life.
This location is convenient in Arboretum and serves up Chilis food as well as any place can. Service has always been good as well.
There are plenty of local places in Arboretum so I’d suggest New South Kitchen or Cajun Yard Dog over Chilis, but it’s not always my choice.

Went here for a weekday lunch. Place seemed understaffed even though it wasn’t busy at all. Lots of waiting to be seated, waiting for service, waiting to get our check. (Our table and the table on either side of us all had empty ketchup bottles; that’s a reflection of either their food quality or their attention to detail.)
The restaurant itself is nicely laid out, with several areas of tables/​booths, and a bar area that nicely divides the areas to keep the place from feeling like one big warehouse space.
Our food wasn’t bad but wasn’t good, either (hence the two-​star rating). I had bacon chicken avocado sandwich on pretzel roll; it was nice. My wife had cheesesteak with provolone and onions/​peppers; hers was really dried out and unappetizing. Overall, not bad but not great.
We might try it again if we are already at the Arboretum shopping center where this place is located, but it definitely won’t be a «destination» on our dining list.

I used to love this place. I thought the food was pretty good for a chain. Over the last year or so, the food has gone downhill. I’ve been to both Arboreteum and Blakeney. They have stopped washing the lettuce in the salads. They have the bagged salad taste. I had to send a salad back because the lettuce was partially rotten. It looked like they tried to stretch the lettuce another day. Also ordered buffalo wings. They came out slimy and gross at Blakeney. Overall I no longer recommend Chilis. I guess with the economy shortcuts and food quality have suffered.

The food isn’t bad, but anything pleasurable about my Chili’s experience is usually cloaked by extremely slow service. Their pizzas are yummy, but let’s be honest– you could go somewhere far better in the Arboretum.

Bar Area great for chips/​salsa and cheap beer.
The ribs tasted like they were previously-​frozen, and microwaved. The burgers were not that good.
The food should be better for what they charge here.

Good food and service. Great for families.

Love this location. Perfect for the football watcher and the 3.95 margs don’t hurt either!
Try the white chocolate molten lava cake. So freakin’ good!!!