Cottman Transmission and Total Auto Care

Charlotte, United States

1.5

Closed now

2 reviews

Contacts

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Telephone:
+1 704-596-8830
Website:
www.cottmanofcharlotte.com
Address:
501 East Sugar Creek Road, Charlotte, NC, 28213
NoDa
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Today

Today 8:00 am – 5:30 pm
Closed now
Local time (Charlotte) 5:37 PM Friday, November 29, 2024

Business hours

Monday 8:00 am – 5:30 pm
Tuesday 8:00 am – 5:30 pm
Wednesday 8:00 am – 5:30 pm
Thursday 8:00 am – 5:30 pm
Friday 8:00 am – 5:30 pm
Saturday 8:00 am – 12:00 pm
Sunday –

Description

Specialties

All Cottman Transmission and Total Auto Care centers abide by Cottman’s complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don’t have to lose either time or money. Cottman’s Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle’s transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle «superficially drivable.» We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

We will road test your car, perform our FREE and exclusive TransCheck 21 PLUS Service® and examine the transmission pan to determine if your transmission problem can be repaired without the transmission being removed from the vehicle.

Cottman’s status, reputation, and growth are a direct result of our commitment to quality standards, parts, and warranties, as well as our commitment to our customers.

History

Established in 1967.

Visit your local Cottman Transmission and Total Auto Care Center in Charlotte for all your Transmission Repair and Auto Repair needs. For quality service and a great experience, the Cottman Man is Still the Man for everything Auto Repair related. Call today to learn more about our TransCheck 21 Plus Inspection, and please check out our Auto Repair and Transmission Repair coupons to use with your next service. Ask your neighborhood Cottman Man any questions regarding your vehicle and schedule your next appointment today.

Meet the Business Owner

Paula D.

Business Owner

Worked 12 years for AAMCO as a center manager. When this Cottman came up for sale, we purchased it and have been very happy at this location. We have made it our mission statement to treat peple fairly and honestly and strive 100 per cent for customer satisfaction. I work daily in the center, still handling outside sales, ordering parts, backing up the center manager.

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2 reviews of Cottman Transmission and Total Auto Care

No registration required
Place rating: 1
Fuquay Varina, NC
First off they charged me $ 200 for a clutch I could of gotten for $ 100. They did not get the job done on time. I left the facility and I felt heat coming from the center counsel. After looking they busted the back around the counsel booty, cut the transmission booty was cut with a razor blade and the last booty wasn’t even placed back on the transmission. I took it back and they said it was old plastic. I have two issues with that. Plastic does not break in a perfect circle, and if you see something like that and your a «customer ran business» don’t you think you should let someone know if you broke something cause it was old plastic. Very dissatisfied and will never go back to a cottsman.
Place rating: 2
Connelly Springs, NC
They were somewhat helpful. They gave me great information upon my car situation and show me what needed to be fix. They did took longer than expected and I kept having to postpone and reschedule or kept my vehicle overnight. I understand it was going to take a while since I needed to replace my engine and they had to order parts for it but it was just too exhausting having to travel back and forth and not knowing when it was going to be finish. I felt like I was being cheated out from the price because they did not show me the receipt of how much the parts were or the cost of each service, instead they just wrote it out and told me it was this much and the total. The main problem was they could not clear out my check engine light even after replacing everything that was needed. I felt like I should have every issue fixed for paying them that much amount for the parts and services. So after a while, I took it to another shop since I needed inspection, oil change etc. I had to get a diagnostic test to see what the problem was with the check engine light and costing me over $ 100. They also could not do anything about it but did give me a lot of paper forms and details upon the code they were receiving from their scanner so I had to take it to the dealer shop and costing me another $ 100+ for their diagnostic test, which seems like a lot of BS. I feel like they should be responsible for all the payments and trouble I went through to resolve this situation.