Dilworth Nail Salon

The girl I had (I forgot her name) was amazing! She was talking with me and my friend and was so friendly. Sometimes, that just doesn’t happen at nail places, but I think customer service is a definite make or break. I got a gel pedicure and my friend got a gel manicure. My pedi was awesome and the leg massage felt so so great. The chairs were nice and I like they give you a complimentary drink. I got water and she gave a whole water bottle! It was pretty expensive for a gel pedi… $ 46?!

One of the best nail salons in Charlotte! Amazing work, friendly staff, and excellent prices. Will definitely be back!

I love Dilworth Nails! The staff is really friendly and always ask if I need a drink and check to make sure I’m comfortable. I’ve gone to a few other salons, and at Dilworth, they take there time to make sure that your nails come out great. The only thing I don’t like is that they raised their prices in the spring because of «new inventory» and I haven’t seen all the new colors yet.

I went to Dilworth Nails after seeing so many reviews. So I came here on my birthday to get a full set and a pedicure.
I was expecting to be wowed… but it was just a mediocre place. I have definitely been to better nail salons. The pedicure was okay. Nothing to brag about. The full set was average. My major issue was that I had a specific nail design that I wanted and they didn’t have anyone experienced enough to do the design I wanted. Overall, I liked the design that I ended up with… but I still would have preferred the design that I asked for. I don’t think that I will be coming back to this location. The staff was friendly. But my expectation for a nail salon is that they have paraffin wax, leg mask, hot stone massage along with being able to polish really well. So I was a little let down.

I just had a wonderful experience at Dilworth! I got a pedicure from Liz and she was a delight. She served me a drink, changed the TV channel to the game I had been watching, and provided pleasant conversation. And of course my toes look great! I will definitely come here again.

I have tried several other salons since moving from the area and can’t seem to find the quality anywhere else. It does get extremely busy at times but the staff seems to handle it well. I normally just do a gel manicure but recently had a nail biting issue so had to get a nail set. Cindy handles mostly all the acrylic full sets and does amazing.
Definitely worth the 25 minute drive!

This place doesn’t sterilize their tools between customers. I went on a busy day and was waiting in a pedicure chair for a tech for about 30 minutes. I thought I saw one tech go to the sink and rinse off the tools with a pump of hand soap and then take them to the next customer. Not 100% sure, I watched the girl who was to do my nails do the exact same thing! I told the girl that she should be sterilizing them and she said that she was doing as told and looked back at the owner to handle it. The owner came running over and after I told her that she should be sterilizing her tools vs. rinsing them in the sink, she swatted at her employee and pretended to scold her. Terrible acting and highly unsanitary. Avoid this place because getting fungus or HPV viruses (plantars warts) is not worth a cheap manicure/​pedicure.

So, not sure why the reviews for this place are so good. The woman who did my nails was very rude and never offered me a drink (other people had drinks in the salon). Also– when I asked about getting a pedicure, she gave me a strange look and said «sure?». All in all, the gel manicure was fine, but the service was way below average. I will not be returning.

I used to love this place, but after the way I heard they treat their employees and the fact that I got turned away at 6:28 to get a mani/​pedi when they close 7 is unreal. Lock your damn door if you’re closed for the night! Worst customer service ever! I’ve spent hundreds of dollars here. I won’t be back!!!

I’m giving this place the review it deserves. I have no idea how it’s gotten such great reviews in the past. First of all, it’s nothing special. I walked in at 10:40. I waited for 20 minutes for my pedicure to start, and for 10 of those minutes they put me in a pedicure chair with cold water. Not very pleasant. When the tech finally came over, she never asked me if I wanted anything to drink (I saw a few glasses of wine throughout the salon) and never asked me what type of pedicure I wanted. It was a typical pedicure. And then she left me for 5 minutes at the end to have a conversation with HBO about her service with them. Not professional. Sorry, but when there are literally over 100 other nail salons in Charlotte, don’t go to this one.

Just tried this place today. I got there around 11:15 am and they were already busy but I didn’t have to wait very long. I got a gel manicure and it looks beautiful. They offer drinks… water, soda and wine. I would have loved a glass of wine but I was on my lunch break. Next time definitely! I will most likely make an appointment next time to avoid a wait. Great nail salon!

Got a gel manicure and a regular pedicure. They do offer refreshments, including wine, which I appreciate. Pricing was standard I would say, about $ 65 for both.
Though massage chairs are always nice, I worry about proper cleaning procedures being adhered to in order to avoid the spread of bacteria. Therefore, I liked that they used liners in the foot soak tub portion of the chairs. They also offer a good variety of pedicure «types,» allowing one to pay a little extra for extra pampering. My pedicure was great.
My gel manicure was not that great. It had «bubbles» around the nail edge the very next day. (Unfortunately, as I was leaving for a west coast wedding the next day, I had no opportunity to go back and see if they would correct the issue.)
My mani was peeling within a few days, which I have never had happen with a gel manicure. Though I appreciated that they did not completely remove my cuticle (I hate when they get cut so short that they start peeling) I can only assume the gel polish was accidentally laid over my cuticle, allowing for air to get underneath it, and prevent the «bonding process» from completing appropriately.
As I am now stuck with gel polish on the top half of my nails, and my mani lasted less than a week, I feel this was wasted money. I apologize I do not remember the name of my technician.
I suppose I would be willing to give them a second chance on a gel manicure, but as I had seen a few reviews on here mentioning the gel mani not lasting very long, and decided to try them out anyway, I might suggest keeping track of your technician should you decide to risk it and have a good experience.
I would go back for a pedicure, or perhaps a normal manicure.

Went for the first time today! Everyone was so nice, all the attendants were so friendly! I got a regular pedicure and a gel mani. Two attendants waited on me at once, and I received very personal attention. I was also offered wine, which was a nice, relaxing touch. Best nail salon I’ve been to in Charlotte by far!

Let’s start by disclosing I’m super picky when it comes to my nails but I really like this place. I recently got my nails done By Cindy and I’m a fan. My gel mani lasted about two weeks which never happens for me and my pedi still looks fabulous. I also love the fact that I don’t need an appointment and they don’t have long wait times. I will be seeing you soon Cindy

Love it — they have free wine and the gel manicure lasted over 2 weeks!

I just recently moved to Charlotte and decided to try this nail salon for the first time this past weekend after seeing all the great reviews online. While I am willing to try again, as I think my nail tech may have been the issue, I was less than pleased with the service I received.
It was a Saturday and very busy. I felt like my nail tech was rushing me out the door the entire time I was getting my mani/​pedi, like she was already looking ahead to the next customer.
Also, it has only been 4 days and one of my nails is already starting to peel (I got gel). I am willing to give it another try with a different nail tech due to the great prices, but if I have a second bad experience I won’t be returning.

Best nail salon I’ve been to in Charlotte. Not busy, my nails turned out shiny and just as I wanted — short and rounded. I will be coming back from now on! No more searching.

I happened to find this place while I was visiting my friend for the weekend! We needed some major help with our manicures & the girls at Dilworth Nail Salon definitely came to the rescue. They got us in right away & we were out of there within 45 mins! I have to say they have more gel colors to choose from than probably any other place I’ve been to.
The only reason I’m giving only 4 stars is that while the employees were super nice, they definitely had no probably cursing & talking about a lot inappropriate things. I personally have heard it all but for someone that may be much more conservative — it’s definitely not okay.
Next time I’m in town I will definitely be back!

I was nearby in the area and called ahead to see if they could fit me in after reading about them online. I was in a pedicure within 5 minutes of arrival. The facility is very clean and relaxing. They offer you a drink as soon as you walk in. The prices are reasonable, especially for the quality. The pedicure was very relaxing. My pedicurist was kind but wasn’t overly talky and allowed me to relax, read, and enjoy. I would recommend this place to anyone in the area and I will be returning soon!

Love this nail salon! I never plan far enough in advance to make appointments so I love a place I can walk in and not wait forever. The salon is always full but never packed.
They offer you a drink as soon as you sit down. Even wine! The staff is friendly, professional, and easy to understand!
My only complaint is they close at 7.