GAP Factory Store

Literally just walked in and no one even says hello or anything (and this has happened every time I’ve come here), a lady walks past me a few different times and can notice I’m lost & continues to say nothing to me at all. so we head to leave out and they don’t acknowledge either… they come to work to get a paycheck and nothing else. They do not care about customer service or making a sale. Pathetic store. I only put a 1 star because I had too…

I’m a little late to the game when it comes to Charlotte’s Premium Outlets… I believe they opened a while ago, and I just now got a chance to check them out — in my head I was telling myself to avoid the crowds (I don’t do well in crowds).
Anyways, I visited this GAP during a workday evening and it was very much what I was expecting. Luckily there weren’t that many people by the store so it was easy to navigate the well organized and folded clothing options. I stuck to only the men’s side, but there was a good selection… it was weird seeing sweaters, but I guess it’s getting to be fall… Also did not help that it was a nice and toasty 90 degrees outside (perfect sweater weather shopping). There was a small clearance rack for some hidden gems, but very few and far between… unless you are an XS or XXXL.
I managed to find a pair of jeans for $ 8! SCORE. But my find was tarnished by the fact that I was attacked by some hangers while standing in line to pay. OK — let me back up… Since the store was not-​so-​busy, the employees were definitely doing their part in organizing and completing their regular retail tasks. One employee seemed to be in a rush (maybe her shift was ending?) and was clearing out the hangers from behind the cash register… anyways a rack of plastic hangers came into contact with my elbow. No apology was offered… just an «excuse me» and I suddenly felt like it was my fault (even though I was just standing there)… No elbow replacement needed, but I just shook it off… I’ll just have a couple nights of hanger nightmares and call it a day. The dangers of outlet mall clothes shopping…
All kidding aside, I was offered help by a couple employees — they were friendly (minus the hanger assault) and the store overall is what you would expect from a GAP.

Was taken aback that this Gap outlet store wasn’t very big. While the layout is organized, it is somewhat cluttered, even though product is displayed nicely. I felt like I was weaving in & out of a maze. Prices are very affordable & still maintain the Gap quality. Even though there was quite a bit of employee presence, I wasn’t greeted by anyone. The store was neat & clean.