Infinisource

Charlotte, United States

1

2 reviews

Contacts

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Telephone:
+1 800-300-3838
Website:
www.infinisource.com
Address:
13024 Ballantyne Corporate Pl Ste 400, Charlotte, NC, 28277
Ballantyne
Categories:
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Today

Today –
Local time (Charlotte) 9:18 AM Saturday, June 21, 2025

Business hours

Monday 8:00 am – 5:00 pm
Tuesday 8:00 am – 5:00 pm
Wednesday 8:00 am – 5:00 pm
Thursday 8:00 am – 5:00 pm
Friday 8:00 am – 5:00 pm
Saturday –
Sunday –

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2 reviews of Infinisource

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Place rating: 1
Alexandria, VA
Utterly incompetent. Their website quoted me a very specific cost and I was invoiced a price 15% higher. The oblivious ‘support’ people were too dim to recognize the obvious error on their behalf, even though I explained it in detail. I was refused additional assistance.
By far the most pathetic and incompetent organization I’ve yet to deal with.
Place rating: 1
Virginia Beach, VA
I have had a chronic problem with timely application of COBRA premium payments. By way of example (and these are just examples — not all — inclusive), because of delays at Infinisource, it was necessary for me to send a duplicate payment via overnight delivery (Infinisource refused to reimburse my necessary expense). Another example involved a letter issued by Infinisource that stated that the policy was about to be terminated for non-​payment of premium when, in fact, Infinisource had already applied the payment a week earlier. Every COBRA payment has been sent to Infinisource approximately two weeks prior to due date.