McCoy Plumbing

First time calling them and they did a great job. They actually showed up a few minutes early and got the job done quickly. They did not make a mess and I got a senior discount! the second time I called and called with no answer for several days. After all the work was done, I had trouble getting my emails returned. I think their customer service has gone downhill. I think I will look elsewhere in the future.

There was some mixed communication between the customer service reps and I, but other than that — everything went pretty smooth. We had a major pipe burst on our front yard. They had to install a new one. Installation work was good and by far the best price in town! They even patched up the yard once they were done.
Easy and laid back to work with and the best prices in town!

Answered phone or called back in a reasonable time. (This is more than i can say for most businesses we’ve contacted since we moved to cornelius last month. Really shocking). Anyway, these guys are friendly and professional. Showed up when they were supposed to, did the job well, plumber Josh was polite and professional, price fair. We will use this company for all future plumbing jobs.
Had to remove a star because I called and scheduled a plumbing service and they did not call or show up. I called again and nobody returned my phone call.

I needed a seal replaced on my toilet. I called McCoy’s and they were professional and fast. The pricing was given to me upfront and very reasonable. Excellent Job!

The only reason I called these guys was because I saw the other person’s Unilocal review — I happened to be looking because I was pretty ticked off at the plumbing company I had previously used (Southern Plumbing Company), but that’s a different story.
Anyway, I had to get on the road earlier this week, and it was 7am when I called McCoy and I figured I’d just leave them a msg and they’d get back to me when they got in. I was pleased/​surprised when they picked up and took my call, and had a guy out later that same day to fix some stuff. The guy also found another issue that explained some other stuff going on and had to make a special trip back out to get parts — he wasn’t happy with the quality of what they showed him, so he went to another place and found what he wanted. He came back, and didn’t want to leave until the job was done — he finished up around 7:45pm. I was very pleased with his dedication and also that he seemed to want the job to be done well. I know plumbing is never a cheap thing, but I felt they provided a fair price — but the good service is what I appreciated most. Definitely would use them again — but hopefully won’t have too… :)

These guys are GREAT! My sink was clogged on a Saturday afternoon and I was having 25 people over the next day, I called and explained my problem and the sent someone over within the hour. He was polite, well dressed, clean and professional. He had my problem fixed within an hour and the bill was more than fair.