NC Moving Labor, Inc

First of all, I scheduled these guys on the fly day of when my other movers did not show up at all. They did an awesome job, they were extremely fast and did not take any breaks. I had two stops before our final destination and they did not charge me any extra for the stop (as other companies were charging a «delivery fee». They emptied out my storage unit in 9 minutes and then my house in less then an hour, whole move took two hours and was $ 180 bucks before tips. On top of that, one my quilts was mistaken for a moving blanket (my fault for not properly packing it up and just having it folded on top of a box) and was left in the truck… I text Chris, (owner) that night and he identified it and confirmed he had it for me right away, he even delivered it back to my house a day later– and I didn’t have to go anywhere or do anything. They went above and beyond and are really reasonable guys– also, I have a lot of mirrored furniture and very fragile pieces that they moved very carefully taking all the proper precautions. I have no complaints.

Chris and his partner did a fantastic job and relieved so much stress from our moving day. They showed up on time (actually 15 minutes early) and immediately got to work moving our large furniture and appliances. They were very careful with all of our things and took great effort to avoid damages. They took the time to arrange things very carefully on the U-​Haul and put cloth down on furniture surfaces. They were able to load furniture from two different houses, then unload at our new house all in just under 3 hours. They were both extremely professional, friendly and polite. I have nothing but great things to say about NC Moving Labor, Inc and plan to use them for all of our future moving needs!

Worst experience I have ever had with a moving company. Let me start from the beginning. Chris convinced me that it would be better for me to just rent my own truck instead of his movers bringing their own. On the morning of the move, I go through the hassle of renting my own truck and am all packed and ready to go at 9am when the move was scheduled. At 915 nobody has shown up yet so I start frantically calling Chris over and over to find out where they were with no answer. I spent an hour on the phone trying to hire a different moving company because I was already packed and of course. Had already spent the money on renting a truck. Finally, Chris calls me back and said that he was sorry he had accidentally left his phone in his trunk (who does that?) but that the guys were outside my gate waiting and had been for quite some time. So let me get this straight… You blindly send guys to an address and don’t give them any instructions on how to contact the client in case of a problem such as a gate?
Clearly we are off to a great start. The guys come in and start moving. One of the «movers» was wearing flip flops. Way to show up, look professional, and be ready to move quickly and be productive… Not. Only 15 minutes into the move did I realize that these guys were going to move as slow as humanly possible, I’m guessing because I was paying by the hour. I asked the guys if they could speed it up a bit and they acted shocked I wasn’t okay that they wanted to take it easy. They complained about how Chris (their boss) had been running them ragged and they just finished up a huge job the night before. Cigarette breaks were not uncommon throughout the whole day. I understand you are tired but I am paying you my hard earned money to do a job for me and #1 you’re not doing it and #2 you are complaining the whole time. I called Chris and told him that his guys were not moving quickly and he said that he would speak to them and get them to speed up.
When we finally arrived at the new place to unload, I was more than fed up and aggravated. I ended up doing a lot of the heavy lifting and moving myself. These guys would take 1 pillow at a time inside the house and up the stairs. Movers I have worked with in the past move quick and carry a lot. They are eager to get to the next job! Not these guys. 1 item at a time and as slow as they could. After one of their cigarette breaks, they asked my fiancé to go to the gas station and get some gatorades for them. What outdoor manual labor worker doesn’t bring their own cooler with drinks? I finally get back on the phone with Chris to let him know what was going on and after I hung up, the guys start telling me how much of a liar and a crook he is and that they work so hard and he doesn’t pay them enough. Seriously? I DONT CARE! Clearly this guy is a jerk but just finish the job so I can pay you and you can leave!
I finally gave up. There were so many boxes left just sitting in the garage labeled «bedroom» and «kitchen» but they were taking up pillows instead. We ended up carrying all those boxes up ourselves. I was done. I counted up the hours and decided what I thought was fair to pay these guys. I gave him the money and he told me that he was going to keep X amount for a tip but not to tell Chris. Chris called me later on complaining that I had shorted him. How about take it up with your «employee» who kept some of the money as a tip when I never told him to?
Better off spending the extra money on a different company.

We found these guys through the U-​Haul Moving Help site. We needed help loading up our moving container we had rented. They confirmed for 9am, and then called and gave us less than 24 hours notice that they had to push back to 11am.
On the day of our move, nobody arrived at 11 am. We repeatedly called the number on their website and were sent straight to voicemail. I tried writing to the e-​mail address on their website and my e-​mails were returned as undeliverable. This was very stressful because our storage container was being picked up that afternoon and staying on schedule was crucial.
Eventually, two guys showed up at noon, but by then we had brought most of our stuff downstairs ourselves. They helped with the big furniture, and were very nice and courteous. They did a good job loading the storage container, but the late arrival and lack of communication was unacceptable. Moving is stressful enough, you definitely don’t want to be waiting on your late-​arriving movers when you are on a tight time schedule. I definitely would not recommend using NC Moving Labor.