Top Turf of Charlotte

Top Turf is a great company! Their work crew are sharp, polite and very knowledgeable able lawn care. Especially Nathan! Always a big help in keeping my lawn looking good. You can’t go wrong with these guys and you’ll save money too.

I’ve done my own yard for years except for a local guy who would do my aerating and seed/​fertilizer for about $ 140. He was good and very friendly and thorough.
But we moved and got a bigger yard, so I thought I would see if I could find a service to handle the seasonal needs — especially the aerating. Top turf was recommended when we moved here, so I gave them a call. Price was around what I expected for the service, so I let them handle aeration, seeding and fertilizing — or so I thought.
They sent three guys out and they seemed to do a thorough core aeration and seeding, but I couldn’t tell if they fertilized. I checked around the yard, but there was no sign of fertilizing. You need to fertilize in the fall, and especially when you put down new seed, right?
So I called them back and, to my surprise, they did not apply fertilizer. They charged me twice what I used to pay a neighborhood guy to do, albeit on a slightly larger lawn, and no fertilizer? A $ 25 bag from the store would cover my needs, and that wasn’t part of the service? Very odd. Turns out it’s EXTRA to get fertilizer with your newly planted seed.
And what a mess! Seed all over my driveway and all over the sidewalk. Chunks of clay and soil all over the place from the aerator. And nobody even bothered to sweep it up, or sweep the seed back onto the lawn? Three guys came out to do the job, and nobody had time to at least sweep all the extra seed back onto the lawn? How about a leaf blower? Even faster!
I had wanted to avoid going to Lowes, but after having to get my own fertilizer, I could just as easily have purchased my own seed and done the job myself considering the time I spent cleaning up after these «lawn pros» were finished.
I can’t wait until the spring so I can NOT call Top Turf back again and I can call the guy from my old neighborhood to come out and do a better job and save me (at least) $ 100.
(By the way, I’m usually better at checking up on companies I have come out to do work around the house, but I didn’t with these guys. I wish I had — a quick check with BBB and you might be amazed how many complaints they have. I wish I had checked.)

Keep away from them. I used them for a pest control for a while waiting to see that at some point it is going to work. I figured it out that I just need to cut my cost and run. Whatever they are using is not working. They would say that they would come back for free if it doesn’t work and we still have problems. I week later after the application (very messy one) it wasn’t working. I called and called and called. They refused to come unless I pay again. Tried to talk to their customer service representative. Good luck I don’t really remember anybody been so rude to me. And I am not a whiny person and usually don’t have time for reviews but I think somebody has to warn people from doing the same mistake and using them. Keep in mind they have several companies in Charlotte under the same name I had a misfortune to use two of them not knowing that they are the same. But the products they use exactly the same terrible and not working. Stay away and go with somebody else.

Top Turf ruined my lawn. I followed all of their instructions as indicated, and months later I was informed that I had brown patch fungus that was occurring for 3+ months while they were treating my property. They failed to diagnose the problem the entire time it was occurring, and let the disease destroy my lawn. In fact, I had to call them and ask them what was going on once the lawn was destroyed, and they later sent a technician who left a slip on my door that said I had brown patch fungus (thanks for telling me 3+ months later). Never did their technicians inform me of this problem on their work orders where they noted instructions for how to care for the lawn and what issues I may have going on. Nor did follow-​up to ask me if I would like fungus treatment to correct the problem. I re-​did my entire lawn before hiring Top Turf and now I am forced to re-​do it again since my reliance on them destroyed my lawn. They failed to provide the service as represented and warranted on their website located at
. When speaking to Top Turf about these concerns they were rude, disrespectful, uncaring, and were not interested in standing behind the claims or guarantees on their website listed below. In the end, Top Turf cost me $ 500 to re-​do my entire front lawn this fall. Avoid at all costs!