A Better You Day Spa & Salon

I have been to ABY day spa twice now for waxing service and it has been fabulous both times. Cathy was my provider and she is great! The wax was pain free, AFFORDABLE, and I was taken back right on time– no waiting!

I’m visiting from Ohio and had a wonderful experience here! All the staff was very attentive and so nice! I believe it was Debbie that did my facial and it was amazing, and my skin has never looked or felt better. Sweet little Claire did my manicure. Excellent job, so much attention to detail and my nails look perfect.
I’ll be back again when I’m in town.

I love coming to A Better You Day Spa… They’re always ready for me, with little wait time. Everyone is welcoming, and my reflexology treatment always leaves me feeling relaxed and refreshed.

First off I chose this particular spa because it was a finalist in the Best of the Best Chattanooga 2015. I had a very relaxing facial with Debbie. I feel like she did a good job, but it wasn’t like other facials that I have had in the past. I will say that my face was cleansed with some very good smelling products. Unfortunately when I got home I could still see concealer under my eyes. I got a customized facial done so I did discuss with my esthetician my facial concerns before we started. I am someone who has extremely oily skin and sometimes acne prone. I dont really feel like that was the facial I needed since it didn’t come with extractions of sebum around the nose and chin area. I did have the mircoderm done to help decrease pore size, I don’t think it reduced them any but it was very pleasant. For my next facial I think I will try somewhere different just to get a feel of what’s offered in this area. I won’t count this place out though because I am a firm believer in second chances so I hope this critique helps them out.

Just got a massage from Deanna… she is great! Very relaxing. She spent plenty of time on my problem spot, but not to the point of making me sore. The facility was nice. Great, lovely piano music (not that new age weird spa type music). The sound of water bubbling was ok, but glad I went to the ladies just prior)! I was running late due to traffic, and the sweet young lady who works the front desk (I’m sorry I didn’t get her name) was very understanding and helped me get straight in for my appointment. All in all, it was fabulous! They have other services, which include chiropractor and a personal trainer, as well as others. Highly recommend!

Everyone was very nice, especially Erin at the front desk. We came here for a girls spa weekend which is an annual event for us. However we were a little disappointed that we did not receive a robe, and locker to place our items in while we received our ½ day of services… we have received this at other spas along with a private waiting area but here we had to pay for private waiting room. I also was finished with my services about 30 minutes before I was scheduled to so there was a shortage somewhere.

If you have a point of comparison, you may find «A Better You» merely average.
On the plus side, the staff is by-​and-​large friendly, and Erin is a competent manager who aims to please. My daughter and I ended the day feeling relaxed — which may be the bottom line — but the experience itself wasn’t knock-​your-​socks-​off wonderful.
My facial was basically a series of applications — serums, masks, tonics — with no extractions. (The facialist I’ve seen at home, finds plenty to extract!) My daughter on the other hand, had some blackheads removed.
The body glow was a total waste of time and money. (Again, my spa in Marietta has a special water bed devoted to this, and you walk out feeling refreshed and tingly.) Here, the massage therapist rubbed a sugar solution on my back, wiped it off with a warm cloth … and that was pretty much it.
The day spas that I go to give patrons a robe and a drape (for the facial), plus a locker with key. Erin said that because of the structure of our day, they didn’t do that. (My daughter and I each had four services.) My favorite spa at home offers serene sitting rooms with fruit, cheese, crackers and reading matter. The sitting rooms here are simply low-​lit holding rooms, with strangers sitting awkwardly across from each other, pulling out phones to avoid eye contact.
A plus, for those who live in Chattanooga, are the last minute discount deals. But for visitors planning a special spa outing, this place may leave you disappointed. Something also a bit odd: I asked one of the practitioners who the owner of «A Better You Spa» is. She replied, «I’m not allowed to tell you. The owner doesn’t want anyone to know who she is.»
Interesting…

Had a 90 minute massage that was fantastic. Staff was very professional and the salon was modern, relaxing and clean. Would definitely recommend to anyone looking for an excellent massage.

Had a scheduled appointment. I arrived about 10 minutes before my appointment time and was escorted to the waiting area. It’s a nice room. Laid back and relaxing area while you wait. Well… The lady I was supposed to see was running late, but I was not informed at all. I just sat in the waiting area for about 30 minutes when she came and got me. I’m not sure why the receptionist couldn’t give me a heads up and let me know she was running late. Because she was running behind schedule, she didn’t really try to get personal or anything, which is a real bummer. I hate going to a spa and feeling rushed because THEY are behind.
This was my second time at this spa/​salon. After this second experience I don’t know if I’m inclined to go back for a third visit. If the receptionist did her job and informed me the lady was behind and if the lady I saw took more time be personable, despite her running behind, I may have given this review another star.

Mark did a good job with my pedicure. It was very relaxing and peaceful. They were having hot water issues which they worked around quite well. Overall my visit was fine. Were we not traveling, I would go back again.

Worst facial ever-​not even worth the ½ off discount they give you on Sunday. They did zero extractions, minimal massage, and no steam. HUGE waste if money unless you like crap rubbed on your face without the real work of a true esthetician. Buyer be warned.

I’ve been to many spas and salons, but this one tops the cake! The entire staff is very professional and certified in their field. Only the best work here at a Better You. The extra special touches are what sends this spa into another category over all others. There’s the relaxing room where you wait for your appointment. Water and coffee are always available, and on some special days, wine, all included with the price. What’s even better is the special day-​of discounts. Sign up for their email or Facebook alerts to get the big deals every day! Whether you score on a 50% off massage or pay full price, you’ll receive the same, fantastic service.

I had scheduled a pre-​natal massage on a Thursday for the following day, Friday. When I show up for my appointment they can’t find me in the system. Well that’s because they had scheduled me for Saturday which I know I did not agree to as I was leaving town that day. All the guy at the desk simply said was they were booked that day so «sorry». No offer to give me a discount for another massage for another day, no attempt to re-​book my appointment. Just «sorry». Well that’s unacceptable when I had left work early for this appointment and driven across town. I will never return here and I will let everyone I know know that they are unprofessional and to never use them.

Great massage especially I loved the hot towels on my feet! Great atmosphere & service. Felt like I had left Chattanooga for an hour.

I was gifted a Groupon for a 75 minute body scrub and full body massage. I am very grateful for the gift and even more grateful for the skill and tact of my masseuse Cathy. Very calming atmosphere, and great service. Let’s just say I’ll be back.