Natural Elements Salon & Spa

I love this place for hair! Katie and Trish are both talented and very sweet. I don’t go for nails anymore because of the cost. I found a nail salon that does a pedicure just as good if not better for half the price.

I booked the Elemental Joy spa package for myself and my best friend to thank her for all her help while my husband was deployed. I called to confirm the appointments 3 days prior and to let them know she recently found out she was pregnant and see what services were off limits for her so we could all schedule accordingly. The receptionist let me know that she would look into it and get back to me. She never did so I figured she was good. We knew the vichey spa wouldn’t be a good idea. When we arrived, the massage therapist treated her like a second class citizen when she found out she was pregnant. Literally held her hands up and said she couldn’t perform ANY services on her. My friend asked about a prenatal massage instead of the hot stone and she still didn’t really want to work on her. After she looked at her various insurance policy, she told my friend that she would have to sign a waiver. It was for a minor. We felt very unwelcomed! I was ready to just leave and cancel the whole thing but we had been looking forward to this day for a long time. The services we did receive were ok but I could feel the distain from the massage therapist during my massage. When I was paying for the bills, the receptionist charged me for gratuity. I mentioned that it said it was part of the package price and she just said «Oh. I need your card again.» I felt like she was trying to pull a fast one on me and get me for double gratuity. My card was charged for a total of $ 1,757 for $ 642 worth of services. The day turned out to be a big disappointment for something that should have been awesome!

I first went here for an hour long massage as a birthday gift from my fiancé. It was the fastest hour of my life because it was so incredible! The staff is warm and welcoming and super friendly. I loved it there so much that this is where o go for my hair services too. Great haircuts and color by (almost) everyone I have been seen by there. I highly recommend this place!

They have you sign a contract before providing a service to protect themselves and not their clients in regards to hair services. I have never had to sign a contract with any hair salon before they’ve treated/​cut/​colored/​styled my hair. This is entirely for their own protection and own self interest. This just tells me you are not comfortable in your abilities and skills to provide customers with good results. Once having explained this to the manager, the salon could have provided me with an option to not have the contract signed just like any other hair salon. Instead, the manager simply made me understand «Hey, you sign, or you are free to leave». A customer should always feel welcome! I would not recommend this salon to a friend. They do not want to be liable for any damages. In fact, I would be terrified to have them touch my hair at this point! What an awful experience.

Love the hair salon (awesome scalp massage)! The spa is great too! Not really excited about the nail salon, they could have done more of a foot massage with pedi.

It’s time for an update I suppose since my first review was only for hair and in the last year I’ve had nails, massages, hair, etc. done at Natural Elements.
I joined as a member and pay $ 59 a month for either a hair treatment or massage. I’m here so often that it’s not a problem using my monthly membership item because I’m always getting nails and massages (monthly) and I have my hair done every 2 – 3 months.
I know most of the gals up front by now and they’re very friendly and helpful. Seems like I always have some sort of conflict with my schedule and they’re always very willing to move something around and help me make things work.
They have a referral program so you can get some points on your account if you recommend someone who keeps coming back to them. I’ve sent about 3 people and probably gotten something like $ 70 or so total in the last year. Which is nice.
Katie K, as I mentioned in my last review, has been doing my hair for over 7 years and I’ve followed her all around Hampton Roads. She’s great. Very friendly and personable with a ton of talent and an eye for detail. She knows my likes and dislikes well enough now that I trust her to help me make good choices and I listen to her opinion about my hair far more than any other stylist. She has a lot of experience and is good at what she does. We’ve added color to my hair, cut it short, grown it out, etc. We’ll be doing Wedding updo trials next month for my upcoming wedding and I can’t wait!
Crystal F always does my nails. She’s fantastic. Not only do I get along with her well (which is nice since we spend about 3+ hours together every few weeks) but she’s amazing at freehand art on your nails. I usually only do French tips and she’s fantastic at drawing the lines — but she’s also done some paw prints for JMU’s homecoming, some Christmas trees at Xmas time, and a few other fun things. We also experimented with glitter for wedding nails but I think I’ll stick to French tips… still, it was fun to experiment with her.
I’ve had a bit more trouble nailing someone down for massage. I’d had about 3 – 4 different folks from here give me a massage and none of them have been anything special. I tend to have a lot of stress in my back and they just can’t seem to really get in there and work it out the way I want. I’m less concerned with the whole body massage and simply want more attention paid to my back. I always feel cheated because in an hour massage they’ll spend 40 minutes on my legs and arms and only 10 on my back. My back is what hurts! Still, it’s good for the circulation and better than nothing, I still hope I’ll find «the one» some day.
Their trail mix and hot tea in the zen waiting area are nice. The bathroom/​locker room area is very nice and they keep a sugar scrub inside for you to use and make your hands nice and soft.
The location is great by the Taste in Chesapeake with tons of other little foodie places to stop in. There are plenty of options in the same shopping center or you can easily go just up the street to Greenbrier and surrounding malls and find some food or fun.
I’m a fan, I’m glad I found a nice place to consistently get my nails and hair done with people I like and trust.

Love this place very clean and very professional. Just went for a couples massage with my wife couldn’t be happier with the service. Right from the start they make you feel relaxed and welcome. The therapist take you back and ask what trouble areas you may have and explain to you how they plan to work those areas and what oils will work best. My wife and I had Prudence and Martine (hope I spelled their names right) these two ladies are excellent, by far the best massage I’ve had and will definitely be returning at least once a month from now on.

Natural Elements is amazing in terms of the work that is done and the cost for what you get. This salon offers military discounts, teacher discounts, discounts a certain day of the week, and points that equal a dollar amount off of services for simply keeping appointments. I’ve been nothing but pleased with natural elements.

Visited earlier this week for a massage and and haircut. The people at the front desk were nice and there was a pleasant and calming waiting area in the back for me to sit in before my massage.
The massage was okay. Definitely didn’t make me feel very relaxed because the massage therapists movements were very quick and rapid. I was almost glad for it to be over.
Then, it was time for my haircut. The stylist (Sheila) spent over an hour with me to cut about 2 or 3 inches off and add some layers. When she was done it looked okay, a little choppy. Once I got home and washed and dried it myself the next day, it became very apparent that half of my hair was noticeably longer than the other half!!! By at least half an inch!
The next day (today) I went back to get it fixed. At first they said I would have to wait an hour for Sheila but after a few minutes they found someone else who could take me right back. So my hair is looking better now, but I had to lose more length all the way around to even it up so it’s shorter than I wanted originally. And, the layers are kind of choppy looking still.
This was not my first visit to Natural Elements, but it was definitely my last!

If you aren’t having your hair cut by Tricia then I don’t know what you are doing. She has great intuition, is incredibly skilled, and I always leave feeling absolutely beautiful. Besides her «shear talent» she is one of the most brightly shining human beings on the planet and I’m a better person for knowing her.
The salon itself is clean, beautiful, and has the calming atmosphere you would want in a salon. Thanks everyone!

Fantastic salon. I had a massage with Mary who was able to work out all of my kinks, of which there were many. Besides the price, I have no complaints. Highly professional and enjoyable.

I won a gift card to Natural Elements from a silent auction, and was eager to use it. Natural Elements’ Facebook page advertised its «Winter Rescue Retreat,» which I booked. It consisted of a mini back massage with heated stones followed by its Signature Oasis Facial. Natural Elements’ spa area was just as serene as when I last visited years ago. The Zen room was tranquil and provided lemon-​infused water, tea and unsalted trail mix; all were great for maintaining hydration and energy. Laura Ann helped me relax with a wonderful back massage and hot stones. Jessica (aka Jo) provided a superb, customized facial with an exfoliation and peel. She also gave skincare advice and suggested which products to use. My skin was smooth, moist and glowing. I felt reincarnated.

WELP had to take the polish off because I had 3 fingers come up on the sides. And already had chips in most of the corners. So much for 2 weeks. Was hoping to get through the holidays.

I have had both a hot stone massage and an eyebrow wax here and both things were amazing. I cannot say enough good things about the massage and will be back soon for another!

Nice place for some relaxation and pampering! Beautiful décor and very clean. Friendly staff that tries to make you as comfortable as possible. I did the spa capsule, massage, and facial and did not have to wait long between each session. Esthetician was super knowledgeable and gave me great tips for my skin type.
Veteran owned with military discounts available!

Ladies, like me, you’ll love this place!
Guys, get your girlfriends and wives a wonderful present by paying for a gift certficate at this place. You guys can also get something here too. Trust me, when your girl leaves here, she’ll be in a wonderful mood. Who knows what she’ll do for you afterwards!
The staff was so friendly. The aroma of this place was sooooo wonderful. I indulged the tea. Even my nails … ahh my nails! What a lovely pedicure. I also had a facial and the oil just sooothed me.
Ahhhh, what a wonderful visit!

My husband bought me a gift certificate for the natural spa manicure and pedicure. I was very pleased with the atmosphere of this spa and the service I received. My nail technician was Mindy and she did a fantastic job. I highly recommend her and this spa. I will be returning and trying out some of the other services offered.

Terrible… about 2 months ago I went for a massage, color, highlights, and a cut. Well the massage was good EXCEPT the massage lady went out for a smoke while I got ready, and started me face up. which meant when we started all I could smell was SMOKE… how relaxing…
next the highlights — during the time under the dryer, they had a movable hair dryer, which was shorter than the chair, so during the process I had to slide down and hunch over for 30 minutes. so that my head would fit under the dryer AND I AM 5’4!!! NOT TALL AT ALL!!!
the cut … THE CUT STILL BEING TALKED ABOUT —– the lady Abbey who cut my hair… cut it dry, without holding it, without picking it up… she cut 2 foot long hair like you could cut a bowl cut… needless to say it was EXTREMELY uneven and blunt!!! It was so bad the manager (WHO WAS AMAZING) had to arrange to have someone else (WHO WAS ALSO GREAT) come and fix it… needless to say my trim left me with hair about 4 inches shorter than it was suppose to be. I wouldn’t expect this kind of service at a $ 10 cutery let alone some place that cost me $ 300 —- I have been warning everyone I know STAY AWAY!!! RUN!!! Though my mom did get a pedicure there while I got my hair that she had no problems with…

I’ve been getting a massage here monthly for a year now. They have a membership program where they automatically deduct from your checking or credit card every month. You get a monthly 1 hour massage at a reduced fee and you get a discount on any other services you purchase. Getting the spa capsule treatment before your massage is the ultimate relaxing experience. My husband says my skin feels so soft afterwards. Christina is my favorite masseuse. I recently started getting my hair cut and highlighted here since I get a discount. I can’t remember her name, but she does a fabulous job. (Thank goodness they keep a record of who I see in their computer.) If you bring a friend on a certain day (Tuesday, I think), they get a discount, too. They run monthly specials, so check their website before you book.

I got a haircut here recently and it was great! I wish I remembered my stylist’s name, but she was friendly and really cut my hair just right. She was very meticulous and the scalp massage during the shampooing was heavenly. She was also very nice and offered moisturizer when my hand started itching like crazy and I thought I was breaking out in hives (turns out a pesky mosquito had made its way in and bit me all over my hand).
The ambiance was relaxing. Really wish I had more time to get a mani-​pedi there. I’ll be back to try out the massages.