SOHO Lashes

I have been going to Soho Lashes for quite a while! I have never been disappointed! The owner Khadine and the staff are absolutely wonderful. The place is spotless, cozy and relaxing. I absolutely love my lashes and get compliments all the time! It is worth every dime that I spend :)

I went in yesterday to just inquire and recon, well unfortunately I was not impressed. The front desk associate couldn’t answer most of the questions I posed to her and at one moment I was talking to them turned my back to show them something and they were gone. The majority of lashes for retail were not in stock. Customer service is on the very low end and I’ve been in the Beauty industry 10+years. Do your homework before making a decision to patronize this buisness. First impressions in buisness can make you or break you, hopefully they will learn.

I purchased a full set of lash extensions which came out to be around $ 200, and I’m not happy with the results. In terms of the lash curl and extension, it looks great in the sense that you have extended curls to dramatize your lashes. So it was a good job on that and I was initially pleased.
However, I saw the next day that when applying the lashes, Khadine applied several lashes either too far away from the base or too close causing the adhesive to never adhere and fully bond to the lash. For those who are unsure of what I mean, I can see the base of the extension coming off of my natural eyelash (ie: as if you had one natural eyelash and stuck another lash onto it so it clearly looks like two lashes because the base is visible). This happens when the base never fully bonds to the natural lash.
Further– I was not pleased with the way that they cleaned the eye area using a rough solution (similar to rubbing alcohol) that dried out the skin and and wiping it in a way that would cause a lot of wrinkles in the future. I never even clean my eye area that way and wouldn’t have done that to anybody else. Would have used a softer foam cleanser and a brush to gently clean instead of grabbing a cloth and just wiping outwards under the eye.

Awesome lashes and high-​quality makeup! These girls know what they’re doing!

This was my first time at Soho lashes and I loved it ! I will definitely be a returning client. I originally went to a random nail salon to get a full set of individual lash extensions done, not knowing it would be a horrible outcome and done incorrectly. I researched places and came across Soho lashes. Upon arrival, everyone who worked there was super friendly and welcoming. The décor, atmosphere, and music was very modern, appealing, and eclectic. The owner ended up assisting me with the task of completely removing the lash job done prior ay another salon just 4 days ago. When we started she warned me that the lash remover and mixture of the tough glue would occasionally create an uncomfortable burning sensation, but that was the only way it could be done. I trusted her and felt comfortable this company knew what they were doing. After about 30 to 45 minutes the removal was complete! I said the owner saved my life, I felt so much better the horrible lash job was gone and my real lashes were not damaged which was most important. I am really glad and thankful they educated me during this process, took their time, and we’re also very personable and comforting during this tough process. When we were done, I headed to checkout planning on getting a new set if the individuals put on. However, this time I wanted to try their mink lashes that you can use up to 25 times. Their selection is amazing and a good variety yo choose from. I chose the girl you crazy brand mink lashes and asked the owner to apply them. Along with that she gave me a makeup application which was flawless! After leaving, I felt like a weight was lifted off of my shoulders and the rest of my day was awesome due to the way they made me feel. Just with a little makeup and being treated kindly, it really can make a person’s day. Thanks again soho lashes !

I’m not sure how to rate this place because I had a bad experience that turn out good so here we go…3.5 stars
I initially bought a Groupon deal where you get a full makeup and eyelashes in which, I was going to use it for my big birthday party.
It took about 3 days for them to answer the phone to get an appt. apparently they had issues with their phone, etc etc. The lady over the phone was nice and helpful and we finally set a time for my appt which was still 1 month out so I’m ready. set. to go!
I received couple of confirmation emails and a few makeup artist changes, no big deal never been here so I didn’t know who was a good artist or not. Friday the day before my party they cancelled my whole appt! They wasn’t going to have any artist available so they were going to just close the store for the day. Now what!?! No one couldn’t get me in anywhere at the last minute and I’m stuck doing my own makeup. (I hardly wear any so, I can’t do makeup like that. hahaha!)
The day of my bday party I was getting my hair done couple of doors down from Soho and lo and behold, I see someone coming out of the store. What?!? I thought they were closed? So needless to say, after I finished my hair I went straight to Soho. Furious I explained what happen and they apologized for the confusion. A bride wasn’t schedule until 30 mins later, so they went ahead and started my makeup up until she came in BUT the bride never showed up SO, I had my whole makeup and lashes finished just in time for my party! Yay! This makeup artist saved the day for me!
The experience was very nerve reckoning and a lot of confusion. The artist did my makeup well. They have good products that you can buy so that’s a plus. My advise is to have a backup plan and give yourself about 90 mins for them to do the makeup because it does take that long on average to do.
They do a lot of promotions and I think that is where the issues lay because of the volume. I’ll give this place another try and hopefully will have a better experience.

I got a 90 minute makeup lesson — what an awesome experience! The makeup looks great and I got a bunch of tips that I can’t wait to try out!

This place from the moment that I walked in, I was greeted professionally! The staff were very helpful, the place is kept neat and smells great! I love how the lashes looked on me… I’ve been putting lashes on for years and I just recently moved from Southern California and I needed to find a place that specializes in eyelash extensions. Soho lashes is the place to go! I’ve found my new place! They also specialize in makeup application/​eyebrow shaping/​facial waxing too!