Tread Quarters Discount Tire

Removed and improved rating, because after I went back in the problem was solved amicably.

Went to Tread Quarters on 1÷01÷2016 to get my car inspected. The total of the inspection was to cost 16 – 17 dollars, but an employee (mechanic) by the name of Matthew told me that I needed new wiper blades, because the old ones were tearing apart, and that it would cost 80 dollars to put them on the car (Really?). I got there, went to my car and pulled on the old wiper blades myself. Even took a video of it to show me pulling the wiper blades and to my amazement and amusement, the wiper blades were perfectly fine. I will never be a customer there again and I suggest nobody else go there unless they want to be coaxed into buying something they don’t need. I’m disgusted! Thank you for a rejection sticker for no reason and the waste of my time and money!

These guys are awesome. I take The Volks
in to get tires here and they are always friendly and get you out as soon as they can.
This time around they showed me a slight bend in the inside of the passenger side front rim and rotated them out for free. Sean was the tech and deserves the credit.

This review will be short, not sweet and to the point. I needed my car inspected. Shame on me for waiting until the last minute to do this. Got it. However, I called ahead to this tread quarters and asked them if they would be able to inspect my car and how much it would be. They told me I would be better dropping it off. I replied I would be there in a few. When I arrived, I was told they have no availability today and they wouldn’t be able to see my car. So wait, in a 7 minute time frame (I live about 7 mins away from this place), you go from «drop your car off» to «we can’t see you today.» Even though the distance is not that far, I could have saved myself time and carried my car somewhere else if I was told over the PHONE that they did not in fact have the availability to see me today. So because of this poor excuse for customer service, I will carry my business elsewhere even when I am in the neighborhood shopping for something even as simple as a tire repair. Based on my experience I wouldn’t want them handling anything related to my car. If you are busy, do your customers a favor and tell them that over the phone when they call in.