Tailored Data Solutions

I’ve brought them my wife’s phone twice (screen replacement and charging port replacement) and a business Ipad (had to replace audio port with piece stuck inside) and all three repairs were performed satisfactorily. Both devices are still working fine and I’m about to take them my phone to get a screen replacement. I can definitely recommend without reservations.

Fixed my pc very quickly. The hinges were broken and the laptop was full of viruses. Best Buy said that they wouldn’t fix it, that I needed to send it in to their workshop. They quoted me $ 265 and said that it would take 3 weeks. These guys fixed it (Mike) for $ 130 in 3 days.

I used this company to fix my son’s laptop. It was reported that the hard drive had crashed. I own a HP laptop that I paid about $ 300 dollars for and to have it repaired was worth the investment.
All went well except because I travel quite a bit with work. I could not get back to pick it up. About 8 months later after repairs were done and several phone calls to come and get my laptop, I finally made it in and there it was, fixed and ready to come home. NO additional cost. Great company, patient and long suffering owner. I highly recommend them.

This is the worst company I have ever dealt with. I went to get the back cover of my laptop fixed because it had popped off the screen from a fall. They said they would have no problem fixing it and gave us a time frame of 3 – 4 days, well that turned into a week. They then called me and said it was ready, and when I went to go pick it up, and paid $ 147 for parts and labor, it was still broken. The person that rung me up tried several times to return the money on my card but couldn’t. So I had to walk out with a broken computer and out of $ 147. I called the shop the next day and they said they would order another part, well I hadn’t heard anything from them in almost a week in a half so I had to call them and they told me I had a cheap computer and they couldn’t find another back for the screen that wasn’t already broken. So at this point I asked for my money back because nothing was done to solve the problem. The business owner said he would give me a refund but he had to take the newer back off and give me the older one back. I asked if I could just get the difference back and just keep the part on, because it would probably be more damaged then it was before. We were told no they couldn’t do that, they were willing to spend more time in labor just to take off the part and give us all our money back. We came in the store to talk to the owners and we went back and forth. My husband went to pick up the old part to take pictures and the owner tried snatching it out of his hand accusing us of trying to steal it, all the while we had our two children with us. The customer service is just horrible, the logic behind his decision. At this point I still do not have my money and a broken computer.