I have been to this store numerous times in the last couple months. Before being sized here, I always thought I was a 12. Turns out I am actually a 10.5 Triple Wide! I have slowly but surely been adding to my shoe collection as sales and my budget allows. The staff at this store are very knowledgeable and friendly. I have not had a bad experience with any of them. That being said, one in particular has been fantastic each and every time I visit. Rufus has in depth knowledge of AE shoes, but also men’s style in general. If you need anything HEISYOURMAN! I am now one of the many Allen Edmonds customers for life. Give them a try and you’ll see why. I didn’t think shoes could feel so comfortable.
Jamie B.
Place rating: 5 Denver, CO
My husband has purchased a few pairs of shoes from this location. The service has always been excellent and the products are top notch. AE just recrafted a pair of his Park Avenues and they look brand new. The shoes are re-soled, re-heeled, buffed, polished, with new laces. This was $ 125 which is a steal instead of buying a new pair. Turnaround time was about a week. If you’re in need of a sharp pair of quality crafted shoes to go with your suit there is no other than Allen Edmonds in my opinion.
Anthony L.
Place rating: 5 Des Plaines, IL
I bought my very first pair of Allen Edmonds shoes just before Christmas. I love the fact that most of their products are still made in the USA. I was able to find a great pair of casual/dress shoes. Priscilla was the lady who had helped me with my selection. The pair that I wanted wasn’t in stock, so I had a pair shipped to my home for free within a few days. The shoes are great and I know they will last for a long time. What really impressed me was that I received a thank you card in the mail from Priscilla for my purchase. I don’t know of any store that goes out of their way to personally thank their customers. More stores, especially high-end stores, need to do this for their customers. Allen Edmonds has my business for life.
John F.
Place rating: 1 Chicago, IL
Absolutely terrible service. I had a disastrous experience here. I spent $ 295 on an uncomfortable and ill-fitting pair of shoes and $ 100 on a belt here. The staff is totally rude and condescending. Avoid at all costs.
Dave W.
Place rating: 4 Chicago, IL
I wear almost exclusively Allen Edmonds shoes, both at the office and when dressing casually. This location is definitely geared more toward business-appropriate shoes, for which I can’t fault them, but it’d be nice to have them carry the full size range in all styles(especially since they’re larger than the Michigan Ave location.) The staff isn’t quite as knowledgeable as the Michigan Ave location, but they’re very pleasant. They even sent me a thank-you email after my last purchase there. Overall: good store. Would shop there again.
Ren H.
Place rating: 3 Chicago, IL
great quality shoes for men and an excellent selection, their prices are pretty reasonable for what they are selling. they close early because they are in the financial district so make sure you don’t wait until the last minute if you need shoes!