Anthony’s Mobile Fingerprinting

Terrible experience! I would never use this company again. They mishandled my submission of fingerprints big time. Then they lie in emails. Customer service over the phone is a joke!

Terrible experience!!! Was finger printed in first of February and they have still not sent the correct information for me to obtain my license. I called and they had no idea what the problem was. I was finger printed by the owner. If he can’t do his job right I would have little faith anyone else there can. With so many choices go somewhere else. While mobile is convenient I have wasted more time on the phone trying to get this straightened out then if I had driver somewhere else.

FACTS:
My school, (A very well known school) stopped doing business with this company. Many of the students received deficiency notices for poor fingerprints performed by this company. Many students’ licenses were delayed because of the fingerprints, some by a couple of weeks, and others by a few months. This contributed to the delay of the licensing processing for every massage therapist. The scheduling team mixed up my schedule for fingerprints, therefore delaying and messing up my entire plans and schedule for this week. I also took off work for this appointment. I received a new appointment for two hours later and the owner came 30 mins after the rescheduled appointment. I ended up having to go to a different company for my fingerprints and everything has been going smoothly. I wouldn’t recommend this company to anyone.
Note to owner: Just because there are only a few REPORTED reviews, doesn’t dispute the fact that your business has a bad reputation for messing up customers fingerprints.

This place is ridiculous! Avoid at all costs. They never answer the phone. When the say they will email you an appointment time they never do. Expect to be calling back and forth for weeks trying to get an appointment. Oh and when they say South Loop they actually mean south of Chinatown, which I’ve never heard referred to as the south loop before. Find some place else!

Awesome service! Anthony went above and beyond what what was expected. I highly recommend for anyone in need of fingerprinting.

Why is this business still on Unilocal with all the negative reviews .i used them to get my fingerprints done. The place on west 111street was listed on their website, however after paying more than was listed that it’s called fingerprint services. I lost the money I paid the prints never went thru, and had to have them redone.

My Fiancé and I used Anthony’s mobile fingerprinting via the conceal and carry class we took with the Illinois Public Safety Group. Their selling point is that you will get your conceal and carry license within 30 days by having your fingerprints uploaded to the state electronically with their service. They give the time frame of over three months when you choose not to use their service. Unfortunately, it has been over 120 days and I have yet to receive my conceal and carry license. I do not have a background, never been to jail so this service does not help you to receive your license any faster. They try very hard to ensure that this is all you need in addition to a clean background to expedite the processing of your conceal carry license. Don’t fall for their tall tales they have no privileged information related to this process. save your money and let the state manually run your background/​prints.

If I could give this business a negative 100 stars, I would. This is the worst business I have ever come across!
Not only did it take about 2 weeks to schedule someone to come out for fingerprinting due to the customer service woman never calling me back, but I still have not received the card for the services I paid for.
The tech came out in the beginning of January, and it is now 1÷26÷2015 and I still have had to call Anthony’s literally EVERY SINGLE DAY to follow up on my order. The customer service lady keeps telling me that someone will give me a call, and no one ever does. Every time I call her, she tells me the tech said he would give me a call immediately. NO ONE ever calls back! If you’re like me, you need fingerprints for business licensing which is time sensitive, and this company had caused our company to miss our deadline.
DO NOT USE THIS COMPANY. HORRIBLE, HORRIBLE, HORRIBLE

The worst! I had my fingerprints done June 20 (after waiting almost 30 mins passed my appointment). They are supposed to send the prints to the police and have the results withing 5 business days. I am STILL waiting for these incompetent morons to send the prints. It’s JULY 11! These assholes were fingerprinting me for my marriage abroad which almost wouldn’t have happened if I didn’t go to a new place yesterday to get my prints redone… They don’t do anything when they fail to do their jobs and they will fail to do their jobs. The other fingerprinting place I went to (in Warrenville) said Anthony’s is the K-​Mart of fingerprinting and is a joke. Here is their number if you would like yo harass them about how horrible they are… (888) 406‑8729 press 0 to speak to a live, useless person… Still waiting for my refund. Jerks.

So after contacting multiple offices around the State trying to figure out with happen, what I learned was even worse. The issue was not with my TCN number, the issue was that Anthony’s is taking finger prints, but NOT SENDING THEM TO THE STATE. It took almost 2 weeks and multiple emails to Anthony’s to get them to even send the prints. By any definition this place is a scam, KEEP AWAY!

This place deserves 0 stars, in fact, needs to go out of business! VERY UNORGANIZED! needed fingerprinting… they submitted my name wrong to the ISP, the customer service lady is a joke! and she sounds like a broken record. VERY UNHELPFUL! i hope everyone reads this, and never goes through this company! STAY AWAY!!! i can’t stress how horrible this place is… and can’t believe how such company is still up and running!

Horrible.
I needed a fingerprinting/​background check for CPS. This was on the list of places to try, so I look on the website, and see they are open 9 – 5, no appointment necessary. This information is conformed by a phone call. So I show up around 4:30PM. The security desk says I need an appointment. Strange. But she works for the building and not the office I’m looking for. So I eventually get her to call up. No one answers. She lets me go up there, and the receptionist says she left for the day before I even got there. What the heck is that? Don’t even bother with this place!