Apartment Guys

Midori took me around for two days in her car to look at several apartments. She was friendly, professional, and eager to find me the right place. I would use their services again without question. Make sure you ask for Midori when calling!

This is the best apartment company ever! I needed an apartment by August 1^st and Apartment Guys found me an apartment in one day. Not only that but Michael helped me repeatedly throughout the leasing process and during the application process. He is a wonderfully helpful liason and makes the whole process run very smooth. I absolutely recommend you use Apartment Guys to find an apartment!

Terrible! Don’t use this service. I contacted them while looking for an apartment and while they responded quickly, it soon became clear that they didn’t mind wasting my time by asking me questions I’d already answered and then disregarding all the answers I provided twice. They wanted to show me places outside of the neighborhoods I wanted to live in and hundreds of dollars outside my price range. Both my agent and the leasing manager were unwilling to actually help me find an apartment or admit they made mistakes. Use Craigslist. Find a paid service. Whatever you do, don’t use this place!

IF YOU DONT WANT YOUR TIME WASTED DONT USE TOLU SANNI W/​APT GUYS OF CHGO!!! I dont know if he’s new or off but I contacted him because I his name was attached to an apt I was interested in. Of course, the advertised price was fake and out of my price range so he agreed to keep looking. I emailed him what I was looking for and also 8 different apts on their website. Nothing i liked was avl & he kept offering apts out of my price range. Finally we settled on 3 places to view and while I was on the train to meet him he sent an email to cancel/​postpone our appt. I let it go because i had appts with agents every day of the week and was tired anyway but that let me know he was flake. Then today we had a new appt and he has 4 apts scheduled none of which take cats. This is the 2^nd time I took off time from work to meet him and he either blew me off or completely ignored my requests. He actually acted like I never told him when I send every agent the same email stating my price range, pet info and desired amenities. My gut told me to have a backup plan for today but I tried to give him the benefit of doubt and got screwed again :-(

Went here with my roommate to find a 2-​bedroom apartment. All 3 places Michael took us to were way out of our price range. Why would you even ask us our price range in the first place if you were just going to completely disregard it? I wanted to ask him about 1-​bedrooms for myself (as an alternative option) after it was all over, but he just rushed us out of the car and dropped us off at the train. Strike 1 apartment guys.
While continuing my search for 1-​bedrooms on Craigslist, I found a listing posted by Apartment Guys that was in my price range and clearly said «available now!» So, against my best judgement, I called them. I told the woman on the phone that I only wanted to inquire about the listing I had seen on Craigslist, but she pretty much ignored all of that and scheduled me and appointment with a woman named Gina on that upcoming Tuesday. Well, come Monday, their office called me and said that they didn’t have anything available within my timeframe… hmm, well I only wanted to see one specific place and that ad posted online said that it was already available, so I was very confused.
I didn’t fight it, and just agreed with whatever she was saying, said goodbye and hung up. That was both strikes 2 and 3 for apartment guys. Too bad so sad. The best part is that I found an apartment much easier on my own :)!

The Apartment Guys was the first rental service my sister and I went to last year when we were apartment hunting. We set up an appointment w/​a lady, and when we got there, she sat down with us and asked us about our likes/​dislikes/​locations/​etc. We were on a budget, so we told her how much we wanted to spend per month.
Prior to this meeting, we saw several postings online within our price range with the amenities we wanted. We just figured that this would be easier, having someone facilitate the whole process for us (since this was the first time I was renting, coming home from college).
We clearly told her what we wanted (fairly updated kitchen/​bathroom was one of our firm requirements). We weren’t really picky about locations at all, since we knew we had to give up some for the price.
She took us to 5 – 6 apartments, and they were nothing like what we had asked for. When she asked us what we thought about some of the apartments she was showing us, I told her it looked older. To this she responded, «To me, and older apartment is one that is dilapidated. None of the ones I showed you are like that.» She also basically said that for the price we’re offering, we won’t get any of the amenities we want in the city.
I didn’t want to get in an argument w/​her, and neither did my sister, so we just gave up. This lady was extremely rude and disrespectful to us. While she was driving us around the city, she was talking on her cell phone the whole time. I was scared for my life, as she wasn’t a very good multi-​tasker. She had the nerve to give us her business card at the end, telling us to try and reschedule with her.
Needless to say, we went to the Apartment People! A nice gentleman there helped us find a place with all of our requirements, under our asking price. I really wanted to stick it to her by sending her boss a letter or something, but I figure I’ll just review their establishment on Unilocal instead. I know it’s been a year, but every time I see a listing from the Apartment Guys, my blood boils a little bit.

I was looking for a 1BR/​BA in lincoln park in the price range of about $ 900-​$ 1000. I called explaining that while I knew my price range was on the low end for Lincoln Park I was willing to compromise. Kathryn was my agent –she admitted to me right away that she wasn’t able to find as many places for me to see (normally 6 – 7) she showed me 5. I figured it didn’t matter since I was only moving into one. I was pleasantly surprise that all of the places she showed me were places I could see myself ideally living in and all were in my price range. I went with a 1BR/​1BA with hardwood floors, updated kitchen w/​dishwasher, central heating and air, enclosed porch. It was listed at $ 995, but
Kathryn suggested we could put in an offer of $ 925 since no utilities were included. We got the offer and I’m moving in one week!

I seldom write a 1 star review, but when I do there is usually a story. In moving cross country from the West Coast, we consulted Apartment Guys to help us with limited visitation time to maximize choices /​viewings. All seemed promising up until go time.
Days before our visit it was mentioned that our information was lost. It was re-​sent, and the agent promised she would have ~6 properties for us to view. When picked up, we immediately went to 2 buildings that met none of the stated residence goals. The agent was quite familiar with the property managers at these places. Next we went to see some smaller residences, but at the first one the door was locked. Not the agent’s fault, but then she announced that there was really nothing else to show us and dropped us off.
My issues are:
1) We asked to see Old Town apartments and saw none. If we wanted to look at places near the Mag Mile and upper Lincoln Park, we would have explicitly asked.
2) We busted our humps to get across the country (on a Holiday weekend) to be guided to 2 places when promised 6 viewings.
3) Knowing we were under a time crunch, there was not problem solving offered. The agent thought we should really just take 1 of the 2 places seen. I am concerned that kickbacks might have been involved between the agency and rental buildings.
The story ends well, though. We walked around the desired neighborhood calling every rent sign phone number we saw and found the perfect place. My experience may have been unique, but I would actively steer others away from this place based on experience.

I have used EVERY apartment finding service in Chicago. One service ‘rented’ me a rented apartment (that was also $ 200 more than I wanted to pay, I later found out), another showed me a unit with a cockroach infestation, one never returned my calls or emails and finally one sent me on the road with a man who would not stop telling me about how his ex-​girlfriend just called him this week. I wish I were exaggerating too!
After calling Apartment Guys, I knew I was in good hands though. Since I was moving out of my boyfriends, I was in a bit of a rush to move. Gina P. was awesome at showing around and making me feel completely comfortable with the search. She showed me a great apartment in a great neighborhood and never once told me that it was stupid that I wanted to move into a studio from a 2-​bedroom (as another agent at another business told me).
Gina was the greatest! She understood how hard it is to find a studio that will take a dog and didn’t spend 20 min showing me Internet listings of places I couldn’t have.
Everyone in the office was so nice and seemed excited for me that I found a great place, even though they do this all day every day.
Emma-​dog and I thank you Apartment Guys! You hooked us up with a great place!

Apartment Guys of Chicago is one of, if not, the best apartment finding service in the city of Chicago. After using Chicago Apartment Finders last year I was left dissatisfied and ready to move out of what they claimed as the best listing for me. First off their agent, Chris, seemed unsure, picked horrible places, found few selections and was misleading about what was included in the lease. Kathryn Prawdzik from Apartment Guys made Chris look like an amateur. She was completely flexible with her schedule, incredibly professional, ready to answer any and all questions, found a great selection of places to choose from and found exactly what I was looking for; price, location, everything. I just signed the lease and couldn’t be happier. Kathryn is a great agent and I would recommend her to anyone who is ready to find their dream place.

Alanna did a really nice job finding our apartment. We had very specific needs as we were looking for a great school district for our 5 year old as well as modern appliances. She was able to find us a few really good options so we were able to pick from several places. We’re really happy with the service and are excited to move into our new place.

I think out of all the apartment services we have tried, the best experience was with Apartment Guys.
And trust me, we have searched for apartments more than most people I think! Every single year, for 5 years, we have had to move. (Don’t even get me started on all the horrible landlords and apartments we had to go through!) So we have had our fair share of Apartment People, Guys, Gals, Finders, Lookers, Seekers, Peepers– blah blah blah!
And normally, they all show us the same kind of apartment. Dirty and/​or cramped, and not at all what we said we were looking for. With Apartment People, we have walked into an apartment with a guy sitting in his underwear. With Apartment Finders, we have gone to places, that are listed but then when we get there are not for rent. We. Have. Seen. It. All. I promise you.
And usually we are forced to sit around before hand in their offices and then are told that what we want for how much we are willing to pay is impossible. Not the Apartment Guys! The Guy we met with, Michael, was understanding to the fact that we were way up north and that’s where we wanted to look for new apartments and it would be silly for us to drive all the way down to his office and then back up. So he offered to met us up by the first apartment.
The first apartment however, was impossible to get into. The keypad was frozen and we ended up skipping that one. Sort of bummer of miscommunication with the apartment owners and the agency.
He offered to drive us around to the next two apartments. He was very friendly and it truly seemed he had our best interest in mind. He listened to us on the phone and showed us two apartments that fit a decent amount of the criteria that we laid out.
They were some of the nicest apartments we’ve ever seen. They were clean and empty and were very modern. They had lovely kitchens (with dishwashers, and microwaves and garbage disposals oh my!) and were of a decent size. And they had in unit laundry. And they allowed dogs, which is harder to find.
Micheal wasn’t pushy and understood that we wanted to take some time and really look at the apartment. He was also willing to help us work to get a price that would be more in our range.
We ended up going with another apartment we found on our own because it fit more of our criteria and it was the right price.
In general, I am not a fan of the apartment helper agencies. That is why I gave them 3 stars instead of 4. I rather find things on my own and usually have better luck when I do so.
However, if I ever find myself needing help looking for a place again (I’ve got my fingers crossed we aren’t going to have to move again soon) I know I won’t bother with the rest of those apartment people finders. I will just go straight to the Apartment Guys!

Save your time and don’t bother. First called and asked what I was looking for, asked me where I was originally from, I told him I was from not from Chicago and starting describing all the neighborhoods to me. As if in the last three years I’ve not been sitting in my apartment not studying a map. I arrived at 12:30 for an appointment and sat in the lobby until the guy was «ready» for about 15 minutes. Finally he told me the neighborhoods he had, most in Wrigleyville which I specifically told him on the phone I did not want to live in (not that there is anything wrong with Wrigleyville). Again with the same phone conversation like where I am from and what I do. Granted I don’t expect him to remember all of this but at least write it down so you can pretend you care when we meet, ass of jackness. So he took me to one place (in Wrigleyville) and we roll into the spot and the manager of the complex says, «I’m not showing anything»… really? You bring me to a place that isn’t showing? Very professional. Then stops off at this other place to «get keys to a place around the corner» after about 15 minutes I was less inclined to waste my entire afternoon with this clown so I peaced out, leaving his car running on the street (side note– really bad idea to leave a car running with someone you don’t know sitting in the passenger seat), I hope it got stolen fool and I already found a place on Craigslist, peace.