Far from patient-centered. Billing department patronizing and unhelpful.
Brian R.
Place rating: 4 Morton Grove, IL
My ninety year old mom took a fall outside of her senior living apartment back in December 2015. After her hospital stay she was sent to Astoria Place for her rehab. I visited this place and liked what I saw. It was clean, didn’t smell and the staff is nice. Since mom hasn’t much money the office staff has applied for Medicade for her once Medicare stops paying. They have kept me in the loop during the entire process. Very pleased with the staff. The night staff dials my phone number for mom a few times a week so we can talk. I live out of state so I feel better knowing she gets her meds and meals and a safe place to live.