Autotime Complete Auto Service

Rip off artists! They will lie and try to get all of your money even if your repair only costs $ 150 they will lie and say you need $ 600 in repairs. Stay away!!! Do not trust their workers giving them good reviews.

I was recommended to AutoTime by another shop that seemed to be booked up. One of my serpentine belts came loose, due to my tensioner falling off. I called them up on a Thursday morning, and they told me to come right in.
They charged me $ 447 to replace both belts, and the tensioner and pulley that were affected. They were super friendly, honest, and expedient during the whole process, and made sure to call me as soon as they had any updates for me. 4 hours later I had my car back, as good as new.
I recommend this place to anyone experiencing car troubles. They’re honest, affordable and they know what they’re doing.

All the good reviews led me to this place when I began having trouble with my car. I called Auto Time and Bob answered, he was very friendly and said they can work on my car that same day if I took it.
Went in, they said they would diagnose and if I stayed with them for the repair, diagnostic would be free. Cool.
I got a call 2 hours later and a good 3 things was wrong with my car, they would fix and charge me $ 700. After agreeing and them «fixing» the issue, the car was ok for about a week and then the SAME EXACT thing began giving me problems.
They were so nice the first time, but when I went back a week later with the same initial issues, they claimed nothing was wrong. I went back a third time when the problems got frustrating; the car would not start at times or have trouble starting. They asked me to leave it for a day, the same as the first time, but this time they would «not wait for me if I didn’t get to the shop before their 6 o clock closing time.» –a favor they did had done for me the first time since I work far and get out at 5. They got really rude and short with what was wrong with the car.
When I finally picked up the next day and demanded answers, they told me they would «try changing the stArter «for $ 400. Excuse me?! «Try» is not something I want to hear after dropping $ 700 for nothing. Besides, a starter is like $ 100 so the price was insane. You’d think they’d cut me some slack since they had the car a prior time.
Even though I had warranty with auto time, I decided to take it elsewhere never to return here again… Wish I could give them
Zero stars for the crap I had to go through.

I was at first skeptical of the service and prices of Autotime, probably because of unfamiliarity with the area and the terms at which they were chosen for me. I broke down on I-​55S in the city and the AAA service I used to tow me knew of Autotime as a AAA certified dealer and suggested it, so we went there and dropped the car on a Sunday afternoon (closed).
Diagnosis began promptly Monday morning after a hassle free call. About an hour after I called them I received a call back (quick!) and they quoted me $ 500 for a fix of my fuel pump all-​in. I learned this was reasonable after consulting another mechanic in Chicagoland, finding fuel pump prices at AutoZone and learning that this price included the original 1 hour diagnostic fee and labor to install the part. Their labor rate is a reasonable $ 80/​hr.
After covering my basis, I called back in the morning to authorize Autotime to order the necessary part and move forward on the work they quoted. I received good communication throughout the process including expectations on timing/​cost of the fix and receiving word when the work was finished. I happily picked up my car Monday evening (same day!) and got out for the price originally quoted.
As an added bonus they’re within walking distance of the Kedzie Orange line stop. My only complaint is parts pricing. Though I know shops customarily markup on parts, their price for my part was especially high ($ 320) vs. what I believe to be a similar part online or at AutoZone ($ 140). Otherwise these guys are friendly, fast, and efficient.

$ 45 to clean the cable connection to the battery. stay away from this place. real con men

Being close to Autotime is definitely one of the few remaining perks of working in this part of the city. They always work quickly, clearly explain problems, and I think their prices are reasonable considering the high level of service they bring to the table. I have brought my car there for everything from an oil change to fixing a cracked engine block and they can do it all. I highly recommend them and think they’re trustworthy in an industry notorious for cheats and hacks.

Do you have a mechanic that nickels and dimes you to death? Does your mechanic claim to fix the problem but you return within a few days complaining that it hasn’t been fixed? When you return, does your mechanic identify some other problem that needs to be addressed before he can fix the original problem, thus charging you more money?
Time to visit Autotime! Are they expensive? At first glance, yes. However, I can guarantee that your problem will be addressed and fixed properly within that one visit. In the long run you will save time and money with these gents because you will not be spending endless amounts of money on some other guy trying to pinpoint your troubles.
Bob, Mark and gang have been my go-​to mechanics for over 10 years now. I even take my car there for my oil changes despite that they are more expensive than the quick service centers. (One time I went to one of those places because I was short on time, and the quick service center stripped my oil pan nut, which caused a leak and required the whole pan and nut to be replaced — a $ 60 repair that has never happened at Autotime.)
They do not push any unnecessary repairs. They call you to give you the precise problem, resolution and amount it will cost. There are no surprises when you pick up your car later.
They also have a lot of integrity, which is a rare attribute in mechanics. One time my engine light came on for a problem that was covered under a «techinical service bulletin» by the manufacturer, which is an unofficial recall. Autotime informed me that the $ 600 repair could be fixed at a dealership for free. I paid $ 79 for the diagnostic test.
Bonus: If you fail the emissions test and have them correct the problem, they will take the car back to the emissions center for you for the re-​test!

these guys are very good! They are quick but they are expensive, but i don’t care as long as i get my car back quickly. I usually drop off my car in the morning and the job is done right and done in the same day, and big bonus they will call you and give you updates.