Benjamin S Fiss, DDS

I know visiting the dentist is the worst for a lot of people, but I truly think Dr. Fiss and his whole team make the experience great (or as good as it can be for some). I would (I probably do!) recommend everyone I know see to Dr. Fiss.
After years of searching for a dentist office that I liked, I finally found one that I truly love! Every dentist I have seen in the last 10 years always «found» a cavity and started drilling — usually at the first visit. Dr. Fiss, however, hasn’t done a thing other than put my mind at ease that my overall oral care is right on track for the last two years!
Everyone is truly lovely in the office — from Jodi, who you will meet at the front desk (she’s the one who will greet you by name upon your first visit!) to each hygienist (they know how to really clean some teeth!) to Dr. Fiss himself (who is always punctual, kind, personable, but most importantly honest!!). When I am in for my cleanings and check ups, I feel like I am a part of the team. The staff members remember details about me that always surprise me and ask about trips I’ve taken or how other life events are going.
I can say for certain that I look forward to years of visits with Dr. Fiss and his entire staff. Keep up the good work guys!

5 Stars all around. I’ve never been so well taken care of by any business regardless of what it was as I am with Dr. Fiss and his staff. Just read all the other reviews here… it’s all true and then some.

Outstanding!!! Love my results and my new smile. Dr. Fiss did my veneers and I am very happy with results. He is a talented dentist, very caring, with great attention to detail and great aesthetic sense — a must in cosmetic dentistry. He is very meticulous and clearly takes pride in his work. Office is beautiful and office staff is very warm and friendly, and very organized. I was especially impressed that Dr. Fiss personally called me after treatment on a week end to ask how I am doing — no other dentist did that ever!
If you need any cosmetic dentistry — look no further, he is an absolute best, highly recommend !!

I have been a patient of Dr. fiss for over 12 years. His offices are spotless, and he always sees me on time. I have never had to wait for him. Further, he is a perfectionist, which is perfect for me. One of his hygienists, Elizabeth just gave me the best, most comfortable cleaning I have ever had. If there was an option to give 6 stars, I would for Dr. Fiss and his staff

Being treated by Dr. Fiss and dealing with his wife and the older woman who works at the checkout station was one of the worst healthcare experiences I’ve ever had.
I needed three crowns due to the incompetence of a former dentist and unfortunately ran right into the arms of Dr. Fiss. Long story short (I am sparing you a lot of other details) Dr. Fiss began the crown work (put on a temp crown) and then sent me away to get root canals. Getting paid in ADVANCE for the ENTIRE job seemed to be really important to him and his staff so I paid $ 2000 (including insurance benefits). But only because I knew my benefits were going to change in the interim. When I finally returned to have the crown work finished I was told I needed to pay an additional $ 600. Surprise! Naturally I was upset, thought perhaps I was being gouged and decided to have the real work done somewhere else. I asked that a fair portion (that which was not completed) of the pre-​payment be returned. The amount he came up with was $ 0. Not willing to lose more money on these teeth I returned to have the job completed and the amount increased to $ 800 (this seemed to be the fault of the woman who processes insurance). It got pretty ugly in the waiting area, with his wife striking a most unprofessional and self righteous tone. Finally, Dr. Fiss begrudgingly accepted the $ 600. After we settled the matter, he waited until I was vulnerable (in the chair) and proceeded to lecture me regarding the situation. I was very uncomfortable with that behavior.
Dr. Fiss is aggressive, verbose, combative and unprofessional. He will talk over you and fail to listen with sincerity. I’ve never been treated so poorly by a medical professional. Nor have I ever experienced such aggressive fee collection prior to services rendered.
In terms of the actual crown work, it’s only been a few months but I don’t have any major complaints except that I now have a longer flossing routine due to the larger spaces between the crowns. That may have been the case with any dentist, however. Who knows? I have had his work evaluated by 3 different dental professionals and only one of them commented negatively that the margins (spacing between the crowns) could’ve been better. The others thought the work was acceptable. All 3 agreed that they looked good because no metal was used.
On a positive note, Dr. Fiss is fast and runs on time generally. If you decide to have major work done with Dr. Fiss, be sure to get everything in writing, don’t pre-​pay and doublecheck the work of the older woman who processes the insurance, she is not good at her job.

Dr. Fiss is the best! His staff is awesome and my hygenist is the best!
I have called with an emergency and they never hesitate to accommodate you! They will get you right in.
You are in great hands with Dr. Fiss!

I am a young professional who wanted a more professional smile —
I am recently a new patient of Dr. Fiss and it has been a wondering experience thus far. I found him online when looking up reviews for local dentists in Chicago. Due to his outstanding reviews, I was afraid he would not have room for new patients, but submitted my information online for a consultation anyways. He personally called me the next morning to tell me how excited he was to meet me and that he really looked forward to working with me!
He and his staff are very friendly, knowledgeable and extremely accommodating. I really appreciate the positive vibe & atmosphere I feel when seeing Dr. Fiss, which makes going to the dentist much more enjoyable. He provided me with his personal e-​mail address if I ever have any questions and is always quick to respond. He also continued the excellent customer service and followed up with me after appointments to see how I was doing and if I had any questions.
Now to the best part! I had been considering braces /​Invisalign /​or veneers for a few years now. Being a working adult, I didn’t want braces or Invisalign and decided to get veneers to expedite the process. I have to tell you, I am extremely thankful for the AMAZING work Dr. Fiss did because my teeth look great and the process was easy. Friends and family look at me now and can tell something is different, but in a good way — meaning my teeth look perfect, but also like my own real, natural teeth. When doing the consultation, Dr. Fiss addressed all my concerns and also had a ton of before and after examples that were similar to my teeth, which really reassured me that my teeth would look great too.
Dr. Fiss genuinely cares about his patients and it is the first time in my life that I look forward to going to the dentist!
Thanks Dr. Fiss!

I’ve been a patient of Dr. Fiss since 1993. Through his care and the diligence of his long-​time, loyal staff, I can proudly say that I’ve got one healthy set of choppers! There aren’t too many who look forward to visiting the guy with a drill in his hand, but Dr. Fiss-​with his wit, charm, confidence, and ability-​brings a calm to even the most apprehensive of patients.
Although no cosmetic work on my part, I have referred three people for cosmetic work, who have walked out with the most natural-​looking and lovely of smiles.
This man, his staf, passion for perfection, and the most sparkling of personalities, is most admirable.
Ben…don’t ever retire!

I had an accident about 10 years ago which left me without my original front teeth. After only recently relocating to Chicago, one if my porcelain crowns broke off. Naturally I was in a panic and without a dentist. I called dr Fiss’ emergency line and he fit me in that morning. My temporaries look fantastic, I am doing some teeth whitening as well and will have my new porcelain crowns in 2 weeks. Dr Fiss immediately reassured me that he would fix me up, I was a complete wreck. His staff have all been very friendly and helpful. I have been absolutely thrilled with my experience with Dr Fiss and his team.

Dr. Fiss and his team strike a wonderful balance between providing their own bold professional opinions while untimately doing exactly what you’d like. The whole team is personally invested in your wellbeing and go above and beyond their call of duty. They’re impressively detail oriented and love what they do.

I had a friend speak very highly of Dr. Fiss and his staff so I went to ZocDoc to schedule the appointment which couldn’t have been easier.
As soon as I arrived at the office I got a big hello from Dr. Fiss and everyone else in the office. I really felt welcomed and comfortable. Going to the dentist is not something I look forward to, but Dr. Fiss made the experience easy, relaxing, and pain free.
I unfortunately had a cavity and two crowns that needed to be replaced. No one wants to hear this, but I knew I was good hands with Dr. Fiss. He has a very friendly, caring, and confident demeanor that made me feel that I was in the hands of a dental expert that was not only great at his craft, but put my best interests first.
Since I had to get a few things taken care of I’ve been in the office several times over the last month. It’s always been easy to find a time sooner rather than later. After each appointment the office called or emailed me personally to make sure everything was okay. I gave him 5 stars and to be honest I don’t think it’s enough. There should be an option for 6 stars.
You may wonder why I feel so strongly about passing along the positive words — As a 32 year old I’ve had several dentists since my job has caused me to move frequently. Just because someone is a dentist it doesn’t make them a great dentist. Dr. Fiss is a GREAT dentist and in my opinion irreplaceable.
Thanks to my friend that referred me to Dr. Fiss I found a dentist that is reliable, careful, accessible, and very experienced. I also got the feeling that he truly loves being a dentist and you’ll notice that with his energy and positivity. If you are looking for a great dentist with a great staff look no further.

What’s incredibly special about Dr. Fiss’ practice is that he has cultivated a strong family among his team. This is evident from the real relationships that are on display through joking, prodding, spats, care, and the long tenures that his staff hold.
This translates to exceptional care for the patient and a welcome space to return to, even for the sometimes-​unpleasant act of going to the dentist.

I can’t say enough about how wonderful this dental practice is. Not only is Dr. Fiss himself great, his entire staff is amazing. His team of hygienists are incredibly friendly AND very gentle. I also have to mention how amazing Jodi is (she runs the office). She is super helpful, incredibly responsive and has fantastic follow-​through. This entire office is amazing. If I could give them more stars I would!!!
I refer anyone who asks me for a dentist. Hands down, the best dentist in Chicago!

Dr Fiss is a fantastic dentist. I went in to his office for a veneer consult. My teeth where not aligned properly and due to an accident I had a chipped front tooth. On my first visit I felt completely comfortable in the office and the staff where very welcoming and professional. The facility is modern, serene and has a relaxed spa-​like quality to it.
I spoke to Dr Fiss about veneers and the process. He spent time explaining the pros and cons and the process in it’s entirety. I looked through pictures of patients who had veneers placed by him and was very impressed. They looked amazing! I wanted that beautiful smile! So I took the plunge and decided to have veneers on my upper, front six teeth. It was a great decision! I am so happy and have the smile I have always wanted. I wish I would have done it years earlier.
I am so grateful to Dr Fiss and his office staff for helping me. I am very picky and they were more than patient with me and addressed all my questions and concerns. I could tell that both Dr Fiss and his staff take alot of pride in their work.

I had a consultation with Dr. Fiss today and I can not say enough about the level of care and professionalism I experienced. Dr. Fiss was very thorough in his exam and explanation of my treatment plan, timeline, and cost. Dr. Fiss’s office staff was equally professional and helpful regarding referrals to other dental specialists, as well as options for financing the cosmetic dental work. I sincerely look forward to working with Dr. Fiss and seeing the final product… my perfect smile.

So I recently decided to get veneers as my teeth were very small and worn. I was nervous as all hell and had a million questions. Dr. Fiss and his staff were so patient with me and never made me feel pressured. They actually told me to take my time with my decision and they were around if I had any questions. I decided to go forward with the veneers and had nightmares about it for weeks. I got my temporaries on yesterday and I almost cried I was so thrilled. I know the real veneers will be better which is hard to believe because the temporaries have changed my face. I am so thankful for Dr. Fiss and his staff as they have changed my appearance for the better (and it will only get better with the real veneers). I would recommend Dr. Fiss for all of your dental/​cosmetic dental needs.

I have been seeing Dr. Fiss for over three years and plan on seeing him for many years to come! His office is gorgeous and his staff are very friendly and professional. Dr. Fiss’s wife, Jodi, works in the office and is very helpful if you have questions and accommodating when scheduling appointments. She is always there to greet customers with a big smile and positive attitude.
Shortly after I started seeing Dr. Fiss he recommended a night guard as I had already greatly damaged my teeth from grinding. I took his advice and absolutely love my night guard. Prior to wearing a night guard, I would wake up with headaches in the morning; now that I wear the night guard, my headaches have virtually disappeared.
Until recently, I had primarily been seeing Dr. Fiss for routine cleanings. Over a month ago, Dr. Fiss placed eight porcelain veneers across my top row of teeth. We also used Zoom Whitening trays on my bottom teeth. Dr. Fiss, Jodi, and the staff made the whole experience very comfortable. They were there to answer all of my questions and ease any of my concerns. Needless to say, the results are amazing! I could not be happier with my new smile and I have Dr. Fiss and his wonderful team to thank!

I continue to be glad I made an appointment here four years ago when I needed a dentist after moving to Chicago. The office is very clean, the staff is friendly and professional, and I’ve never had a bad experience with Dr. Fiss or anyone else in the office.

If you are looking for a dentist that actually enjoys what they do, cares about you as a human being, and knows how to communicate, see Dr. Fiss.
In the course of a year, I’ve had oral implants, Invisalign Braces, Zoom whitening, and porcelain veneers. I couldn’t be happier with the results.
I first met with Dr. Fiss early in 2012 regarding oral implants. I’m congenitally missing two of my upper teeth and I had been wearing a faulty bridge for many years. Oral implants are not cheap (even if you have insurance) so I was naturally worried about selecting a good dentist. In fact, prior to meeting with Fiss, I had at least 4 consultations with other dentists and oral surgeons.
I chose Fiss because from day one he communicated with me with honesty and clarity. He never promised anything he could not do nor did he get frustrated when I asked questions. I was also impressed by his incisiveness and the creativity he brings into his work.
One of the things I appreciated most about Dr. Fiss, is how he teamed up with other specialist from around the city to provide me with the best care. Unlike some dentist I’ve seen in the past, he doesn’t try to do everything in his office. (I was especially pleased with the oral surgeon he referred me to: Dr. Gargiulo at Park Dental Specialist.)
One thing I’ve learned through this whole process is that it is extremely important to find a dentist that communicates effectively with the oral surgeon and any other specialists he or she may be working with. It is also important to find someone that genuinely cares about the final results. Fiss didn’t see me as just another appointment or procedure. He saw me as a human being who was incredibly insecure about my smile.
Cosmetic dentistry can be expensive and time consuming. It is important to find someone you can trust. I never had to doubt whether or not I was in good hands or whether or not I made the right choice. It is clear that Dr. Fiss and his team care about what they do. I cannot recommend them enough.

Dr. Fiss is the best! I have been going there for over 10 years and each visit is even better than the last. The staff is very friendly, its a beautiful office, and the service is top notch. (You can even watch TV while getting your teeth cleaned!)
I tell anyone and everyone that is looking for a good dentist to give him a try.